Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Very good service
on November 30, 2022
Posted by: Anonymous
I had to call to get my router set up and the guy was very nice and helpful and had me up and running very quickly with no complications
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear 30
on November 30, 2022
Posted by: Anonymous
Very nice product. Better than the old one we had.
Written by a customer while visiting netgear.com
Customer Rating
5
runs whole house
on November 30, 2022
Posted by: Garry Hudson
this modem router provides ample service to our 3 story home with no booster necessary.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Value
on November 30, 2022
Posted by: Anonymous
Outstanding router for the money. I work from home and this is exactly what I was looking for. It links all of my work laptops and tablets perfectly. Netgear has stepped up its game.
Written by a customer while visiting netgear.com
Customer Rating
5
Netgear Router!!
on November 30, 2022
Posted by: Samuel Lang
Super easy to set up, connected immediately to modem. App is easy to follow, havent had any issues since setting up!
Written by a customer while visiting netgear.com
Customer Rating
5
Great combo modem/router!
on November 30, 2022
Posted by: Anonymous
Exceeded my expectations. Highly recommended for cable users.
Written by a customer while visiting netgear.com
Customer Rating
3
Good router, bright lights, lame app
on November 30, 2022
Posted by: mike77380
The router works fine, setup was easy. The app was unimpressive, failed setup, constant annoying and self-promoting notifications, do yourself a favor and set the router up manually. The indicator lights on the front of the device are ridiculously bright, I put electrical tape over them which dimmed them sufficiently, but don't worry, you'll still be able to read them through the tape. All in all, the price was right and the router works fine.
Response from netgear.comBy Consumer Affairs, November 30, 2022
Hi mike77380,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you to disable the LED status lights: https://kb.netgear.com/24603/How-do-I-disable-or-enable-the-status-LED-lights-on-my-NETGEAR-Nighthawk-router.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you to disable the LED status lights: https://kb.netgear.com/24603/How-do-I-disable-or-enable-the-status-LED-lights-on-my-NETGEAR-Nighthawk-router.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
5
Speed
on November 30, 2022
Posted by: Clay McElroy
Speed is much better than the other Netgear device I was using in my home
Written by a customer while visiting netgear.com