Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Good value
on December 3, 2022
Posted by: Brett Spangler
I replaced an Apple AirPort Extreme with this router. Performs all the same functions and has a greater Wi-Fi speed with the 5ghz radio. So far, I haven’t been able to use time capsule to use the attached USB hard drive as a backup drive. Maybe after I fiddle with it some more it’ll serve as a time capsule file server as well.
Written by a customer while visiting netgear.com
Customer Rating
5
Router
on December 3, 2022
Posted by: Dan Gregory
Honestly it’s probably the best router I’ve ever purchased
Written by a customer while visiting netgear.com
Customer Rating
1
Could be better
on December 3, 2022
Posted by: Jagger Winn
Speeds are said to be high and I have a 800 mbps plan but only get about 180-200
Response from netgear.comBy Consumer Affairs, December 5, 2022
Hi Jagger,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Thess resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. Thess resources should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000064366/How-do-I-troubleshoot-slow-Internet-connections-when-I-m-connected-to-my-NETGEAR-router?language=en_US.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Works alright, app is weird
on December 2, 2022
Posted by: ChGo
The router itself seems to work fine. The setup with the app is a bit strange, it requires you to create an account with Netgear. But you can also set up without that, just connecting to the router's web site; so it's the user's choice.
Written by a customer while visiting netgear.com
Customer Rating
4
NetGear Review
on December 2, 2022
Posted by: Lissette
It was very easy to install. Make sure you download the app so the modem works!
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent quality
on December 2, 2022
Posted by: James Ruark
Top notch quality. works great speed is fast. easy to set up. downloading mobile app helped with the set up of the unit. Nice to have. I would recommend this product, to family and friends.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent Router
on December 2, 2022
Posted by: JHarvey
This router is super easy to setup and configure. The range and speeds a good even with obstacles. We are using this in our office and shop and have several devices connecting without having any interference or device drops.
Written by a customer while visiting netgear.com
Customer Rating
5
Modem Router
on December 2, 2022
Posted by: Ned Lewandowski
Equipment installed easily and network connected and working fine.
Written by a customer while visiting netgear.com