Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
3
Difficult Setup and Limited Connectivity
on February 8, 2025
Posted by: Melisa Helena
I moved to a new house on January 31, and from the start, I had trouble connecting to WiFi. The SSID wasn’t found, and I struggled to set up the router. I finally managed to connect after resetting the modem four times. Even then, I couldn’t access routerlogin.net and was forced to use the Nighthawk app on my mobile phone, which wasn’t ideal.
After setting it up, only one device could connect to the WiFi. Other devices showed they were connected to the router but had no internet access. I tried changing the DNS and doing a factory reset, but nothing worked. It’s frustrating to have these issues. I expected better reliability and easier setup from NETGEAR.
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome Product!
on February 6, 2025
Posted by: Anonymous
All is well, with my soul, thanks you very much!!!
Written by a customer while visiting netgear.com
Customer Rating
5
Partner of the real estate management firm
on February 2, 2025
Posted by: Boris Shustet
Excellent product. I own it for over 5 years. Never had any problem with it.
Written by a customer while visiting netgear.com
Customer Rating
5
Extraordinary
on January 27, 2025
Posted by: Wil Wells
Connecting the extender to my new router made it possible to link the r
Ring Camara system back online
Ring Camara system back online
Written by a customer while visiting netgear.com
Customer Rating
5
Above expectation
on January 24, 2025
Posted by: Jayden
This router has really amazed me.My family of gamers and you tube streamers have yet to complain 2.5 year later.about any connection or speed issues. I'm definitely a Netgear fan for life ! Thank you Netgear team.
Written by a customer while visiting netgear.com
Customer Rating
5
Good Router
on January 21, 2025
Posted by: Mario N.
I’ve been using the NETGEAR AC1750 Smart WiFi Router (R6400) for a while now, and I’m very impressed with its performance and features. Here's a breakdown of my experience:
Setup
Setup
Setting up the router was incredibly straightforward. NETGEAR's app and instructions are user-friendly, even for those who aren’t tech-savvy. The web-based setup interface is also intuitive and offers advanced customization for experienced users.
Performance
Performance
The dual-band WiFi delivers impressive speeds and stable connections. It easily supports multiple devices streaming, gaming, and browsing simultaneously without lag. I’ve tested it with up to 10 devices, and it performed exceptionally well, maintaining consistent speed across all connections. The router also has a strong range, covering most of my house without any noticeable dead spots.
Design
Design
The design is sleek and modern, with a compact form factor that fits well on a desk or shelf. The LED indicators are helpful but not overly bright, which is great if the router is in a bedroom or living area.
Features
Features
One of the highlights of the AC1750 is its feature set:
Beamforming technology ensures a more focused and faster connection for devices.
USB 3.0 port allows for fast file sharing or printer access.
The NETGEAR Genie app is excellent for monitoring network usage, setting parental controls, and managing connected devices.
Advanced security features like WPA2 encryption and guest networks are reassuring for privacy-conscious users.
USB 3.0 port allows for fast file sharing or printer access.
The NETGEAR Genie app is excellent for monitoring network usage, setting parental controls, and managing connected devices.
Advanced security features like WPA2 encryption and guest networks are reassuring for privacy-conscious users.
Reliability
Over weeks of usage, the router has been rock-solid with no need for frequent reboots. Firmware updates are simple to install, ensuring it stays secure and up to date.
Pros
Pros
Excellent speed and range.
Easy setup and user-friendly interface.
Robust security features.
Great value for the price.
Easy setup and user-friendly interface.
Robust security features.
Great value for the price.
Cons
It lacks WiFi 6 support, which might be a consideration for future-proofing.
The router can get a bit warm with extended heavy usage, though it hasn't affected performance.
The router can get a bit warm with extended heavy usage, though it hasn't affected performance.
Verdict
The NETGEAR AC1750 Smart WiFi Router (R6400) is a reliable and efficient router that delivers excellent performance for medium-sized homes. It’s perfect for families or individuals needing fast and stable WiFi without breaking the bank. While it’s not the most future-proof model, it offers great value for its price.
⭐ Rating: 4.5/5
Would definitely recommend it to anyone looking for a dependable mid-range router.
Written by a customer while visiting netgear.com
Customer Rating
5
Exceptional performance
on January 20, 2025
Posted by: Salam Said
Easily manageable, fast performance and great connectivity.
Written by a customer while visiting netgear.com
Customer Rating
5
WiFi Mesh Extender (EX6250)
on January 17, 2025
Posted by: Joseph Leader
NETGEAR AC1750 WiFi Mesh Extender (EX6250) is everything I expected it to be. I would recommend it for anyone who needs to use a extender in their house
Written by a customer while visiting netgear.com