Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
1
did not work
on January 19, 2023
Posted by: Anonymous
it malfunctioned from the start of the installation.
Written by a customer while visiting netgear.com
Customer Rating
2
below expectations
on January 19, 2023
Posted by: William
I have found that the system does not recover well from power outages. I use the system to control devises at my vacation home. I have had to make several trips there just to reset the system.
Written by a customer while visiting netgear.com
Customer Rating
5
Solved Problem
on January 19, 2023
Posted by: Barbarian
Had Wifi Issues; solved them with an easy installation.
Written by a customer while visiting netgear.com
Customer Rating
5
Very happy with my purchase
on January 19, 2023
Posted by: S. Mandal
The router was easy to set up by myself. Instructions were clear. It has been working great so far!
Written by a customer while visiting netgear.com
Customer Rating
5
Great value
on January 18, 2023
Posted by: Ian
Recently needed to upgrade to support faster speeds. This did just that and replaced a separate modem and router and combined into one! Nice little space saver with easy to use firmware.
Written by a customer while visiting netgear.com
Customer Rating
2
Mid Range with a few issues
on January 18, 2023
Posted by: Joshua J
I puchased this new router from BB. Out of box the 2.4 and 5 G networks were not stable. After four factory resets and lots of frustration I think I have it figured out. I purchased this router to replace my old netgear set up. I used the same ssid and pass for the new set up so my devices would automaticaaly connect. That seems to be the issue, this router doesn't like it when muliple devices are trying to set up a connection at the same time. I set up a new ssid with a new pass and added each device - one at a time - and no issues. Long story short this is a good router but dont buy uunless you are willing to reconnect all your devices.
Written by a customer while visiting netgear.com
Customer Rating
5
Ease of installation
on January 17, 2023
Posted by: Anonymous
I downloaded the app to install the modem and found it very user friendly. Works great!
Written by a customer while visiting netgear.com
Customer Rating
5
Efficient router
on January 17, 2023
Posted by: Katherine
Had to replace our old router after 4 years, setup was easy using the app and no issues since.
Written by a customer while visiting netgear.com