Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
4 out of 5
4
Setup involved
on September 22, 2019
Posted by: Katd
Router works good, however while originally setting up it requires you to check for updates. Shouldn’t a new router come updated? Then it r we ouldnt complete the update and froze the app on my iPhone. Was never able to complete the update, but router appears to work fine..
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
AC1750 dual band with good range.
on September 22, 2019
Posted by: Mike Goodrich
Has the ability to select a clear channel and has 2 bands to choose from. Produceds the communication path with good range throughout the house and garage to connect everything that we are adding to WIFI. More things connecting require communication paths throughout the house and garage that work!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great Product, easy set up
on September 22, 2019
Posted by: Aaron
Took me less than 10 minutes to set up. Very strong WiFi signal throughout the entire house.
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
difficult to get instruction/set information
on September 21, 2019
Posted by: Anonymous
No information was provided with unit. took a while for connection.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Efficient. Gets us high speeds
on September 21, 2019
Posted by: Vivian Taylor
We pay for 100gbps down and can each easily get around 170gbps
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Amazing
on September 20, 2019
Posted by: Fatih
This is the best affordable router/modem anyone could get. It’s really fast I get full three bars from all the rooms of my house even in my backyard. I would advise everyone to buy this modem. It’s extravagantly the best one out there. Thank you Netgear!!!
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Definitely a good purchase
on September 20, 2019
Posted by: Anonymous
Router has been very good. Recently I had to do a factory reset and reinitialize when connecting to my new ISP modem but otherwise no issues.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
This router is great!
on September 20, 2019
Posted by: Anonymous
I have this Netgear R6400 for 2 1/2 years an I have NO problems!!! The router have a sleek design, easy to set up. I would admit that a couple of times my Internet wasnt connecting and I thought it was the router, but instead it was the firmware upgrade and its back working fine. It never gave me problems!
Written by a customer while visiting netgear.com
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