Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7 out of 5
4.7
(9,956 Reviews)
Open Ratings Snapshot
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product. 
(
19 out of 48
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
2 out of 5
2
Always problems
on October 29, 2019
Posted by: david
Had spectrum and geek squad out to fix problems. no luck. two bedroom apartment.
Response from netgear.comBy NETGEAR Team, October 29, 2019
Hi David,

Thank you for your review. We appreciate your feedback, but we would like to take the opportunity to understand more about what technical problem you are experiencing. Please reach out to us at Netgearteam@netgear.com

Thank you.
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Not friendly enough to single moms
on October 28, 2019
Posted by: Rimrunner
I wish is was more stressed-out single-mom user friendly!
Response from netgear.comBy NETGEAR Team, October 29, 2019
Hi Rimrunner,

We're sorry to hear that you had some issues with this product. Please reach out to us and we will be more than happy to help you. We can be reached at NetgearTeam@netgear.com

We have also linked the general support page for your product: https://www.netgear.com/support/product/R6400.aspx

Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great product
on October 28, 2019
Posted by: Dora Fresquez
I’m no techie but this Modem Router was easy to install and is working beautifully so far.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Love this combo!
on October 27, 2019
Posted by: latinmom2four
We are so happy with this router modem combo. Haven’t had to reset it yet which is a huge plus!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Stable WiFi Router with a great interface
on October 26, 2019
Posted by: Jeff More
I’ve had the NETGEAR AC1750 for several months with no downtime. It is an incredibly stable smart WiFi router with a great interface for remote monitoring and control.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
works well
on October 26, 2019
Posted by: Theresa M Soileau
I bought this in the hopes of not having to buy my own internet service. It seems to work pretty well. I have it set up outside so I can get service across the farm. so far so good.
Written by a customer while visiting netgear.com
Customer Rating
4 out of 5
4
Good Router
on October 25, 2019
Posted by: Nate
Overall I like the router. I’ve had it for several years and only recently had problems with it, but to be fair, it could be a compatibility issue as I just moved and switched internet providers.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Love this thing
on October 25, 2019
Posted by: Nick
Had bad wifi connection in my house. Put this up and within minutes I had amazing WiFi. So easy to set up as well.
Written by a customer while visiting netgear.com
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