Customer reviews from netgear.com
NETGEAR - Dual-Band Gigabit Router - Black
Average customer rating
4.7
(9,956 Reviews)
Rating breakdown 9,956 reviews
5 Stars
7,949
4 Stars
1,244
3 Stars
358
2 Stars
127
1 Star
278
40%of customers recommend this product.
(
19 out of
48)
Customer Reviews for NETGEAR - Dual-Band Gigabit Router - Black
Customer Rating
5
Perfect solution for wifi
on December 30, 2019
Posted by: Dan M
We could not get WiFi in the back of our house, where my 12 year old daughters room is, and needed an easy solution. The Netgear mesh node was easy to set up and has given us perfect WiFi everywhere in our house! Thanks!
Written by a customer while visiting netgear.com
Customer Rating
5
Wifi powerhouse
on December 30, 2019
Posted by: Bob Bobak
Way way better than what i had before! For the price it is awesome!
Written by a customer while visiting netgear.com
Customer Rating
5
So far so good
on December 30, 2019
Posted by: Holli
Easy set up and it is working great! Tv and internet no longer freeze up.
Written by a customer while visiting netgear.com
Customer Rating
5
So far, so good!
on December 29, 2019
Posted by: L.C.
I was recommended this among a couple other routers by a tech friend after my cheap one shorted out aft4r a power outage. I chose this one without knowing much about it and s far I am glad I did! For those of us who are not good with technology, this is about the easiest internet connection I ever got going on my own! Download the app and it just walks you right through the steps to get your WiFi. Easy. Efficient. No strange tech terminology.
Written by a customer while visiting netgear.com
Customer Rating
5
Excellent choice for home use
on December 29, 2019
Posted by: Daniel Peninger
This router is amazingly faster and more reliable than my previous router. The Netgear Nighthawk app made setting up all of my devices very easy.
Written by a customer while visiting netgear.com
Customer Rating
1
Did not covered home range
on December 29, 2019
Posted by: Andres Cedeno
I returned the router to the store since it did not worked propertly in my home.
Response from netgear.comBy NETGEAR Team, December 31, 2019
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
4
Quite a upgrade.
on December 29, 2019
Posted by: Thomas
The new R6400v2 reaches my entire home much better then before.
Written by a customer while visiting netgear.com
Customer Rating
3
unable to activate
on December 29, 2019
Posted by: suznga
I spent 2 1/2 hours on the phone with tech support. Unable to get it to work. Come to find out the blue and yellow cables need to be plugged into the Opposite ports. Yellow into the Blue and the Blue into the Yellow. This is some kind of defect from the manufacture. The tech Zen and the Tech from ComCast were most helpful in fixing this issue. It was a total of 4 1/2 hours to fix so I could use my router.
Response from netgear.comBy NETGEAR Team, December 31, 2019
Hi,
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Thank you for your feedback on this product. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com