Customer reviews from philips.com
Philips Sonicare - PowerUp Electric Toothbrush - Orange
Average customer rating
3.1
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
17
4 Stars
6
3 Stars
3
2 Stars
3
1 Star
16
51%of customers recommend this product.
(
21 out of
41)
Customer Reviews for Philips Sonicare - PowerUp Electric Toothbrush - Orange
Customer Rating
1
like a jackhammer
on April 7, 2014
Posted by: Boston495
Gender:Female
I got this as a replacement of my extreme that died, I thought this would be wonderful low and behold I thought it was going to crack my teeth it was so rough and strong. Bring back the extreme!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
a very poor replacement for the Xtreme series
on April 3, 2017
Posted by: GoRebels38
Gender:Male
loud, slow, huge...bangs against your teeth. broke down in less than a month. We used the Xtreme series for years. won't buy this again.
Pros: no charger needed
Cons: cons are too numerous to mention, don't buy this.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Avoid
on November 22, 2016
Posted by: mkw737
Gender:Male
Very bad product design. Brush head is too small and base is too bulky. Hard to use. Has the power of a small nuclear weapon, crashes into teeth when you shift sides. Apparently nobody tests Sonicare products before putting them out for sale.
Pros: none
Cons: several - see review
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
1
Harsh
on August 24, 2014
Posted by: sbinnyc
Gender:Female
My old Sonicare with batteries eventually died, so I tried replacing it with this one because it's battery operated. The vibration is so hard and so loud it feels like an earthquake erupting inside my mouth. It's so horribly harsh inside my mouth, crashing against my teeth, that I rarely use it and am so disappointed that I replaced my old Sonicare with this junk. I should have spent more money on a better one. I am buying another Sonicare, but stay away from this cheap model!
Pros: battery operated so good for travel
Cons: vibration is really hard, vibration crashes horribly on my teeth, really loud
No, I would not recommend this to a friend.
Response from philips.comBy JA, Philips Webcare, August 29, 2014
Hi, we’re sorry for the difficulty you are facing with our Philips Sonicare. Our brushes are designed to work in your mouth without too much effort on your part.
To use:
1. Wet the bristles and apply a small amount of toothpaste.
2. Place the toothbrush bristles against the teeth at a slight angle towards the gumline.
3. Press the power on/off button to turn on the Sonicare.
4. Apply light pressure to maximize Sonicare’s effectiveness and let the Sonicare toothbrush do the brushing for you.
5. Gently move the brush head slowly across the teeth in a small back and forth motion so the longer bristles reach between your teeth.
6. Continue this motion throughout your brushing cycle.
Tips for use: Before switching the toothbrush on, place the bristles of the brush head on your gum line at a 45-degree angle.
1. Close your mouth as much as needed to prevent toothpaste splattering. Turn the brush on.
2. Hold the handle with a light grip. Do not grip the handle, but hold in gently at the edges. Switch the toothbrush on, and glide the brush across your teeth, gently, allowing the brush to do the work.
3. To maximize effectiveness apply only light pressure and let the toothbrush do the brushing for you.
4. Do not scrub.
5. To make sure you brush evenly throughout the mouth, divide your mouth into 4 sections using the Quadpacer feature.
If the problem still persists we would request you to contact our Consumer Care team at 1 800 682 7664. Monday - Saturday 9:00 AM - 9:00 PM EST, Sunday 9:00 AM - 6:00 PM EST, excluding major holidays. Thanks.
To use:
1. Wet the bristles and apply a small amount of toothpaste.
2. Place the toothbrush bristles against the teeth at a slight angle towards the gumline.
3. Press the power on/off button to turn on the Sonicare.
4. Apply light pressure to maximize Sonicare’s effectiveness and let the Sonicare toothbrush do the brushing for you.
5. Gently move the brush head slowly across the teeth in a small back and forth motion so the longer bristles reach between your teeth.
6. Continue this motion throughout your brushing cycle.
Tips for use: Before switching the toothbrush on, place the bristles of the brush head on your gum line at a 45-degree angle.
1. Close your mouth as much as needed to prevent toothpaste splattering. Turn the brush on.
2. Hold the handle with a light grip. Do not grip the handle, but hold in gently at the edges. Switch the toothbrush on, and glide the brush across your teeth, gently, allowing the brush to do the work.
3. To maximize effectiveness apply only light pressure and let the toothbrush do the brushing for you.
4. Do not scrub.
5. To make sure you brush evenly throughout the mouth, divide your mouth into 4 sections using the Quadpacer feature.
If the problem still persists we would request you to contact our Consumer Care team at 1 800 682 7664. Monday - Saturday 9:00 AM - 9:00 PM EST, Sunday 9:00 AM - 6:00 PM EST, excluding major holidays. Thanks.
Written by a customer while visiting philips.com
Posted by: polishlady
Gender:Female
Verified Purchase:Yes
This is the best powered toothbrush I have used. My teeth and tongue really feel clean after use.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Good idea, bad product
on September 3, 2014
Posted by: Project84
Gender:Male
My dentist recommended I use a battery/electric toothbrush and mentioned this model as one to consider. I picked this one at the store but I will be returning it. The plastic part of the head bashes against your teeth HARD and is very uncomfortable. It is not a subtle vibration at all, its vibrates like a freaking power tool. Its like brushing your teeth with a reciprocating saw. Also, the vibration pattern causes me to become dizzy instantly. I think its vibrating the fluid in my inner ear and giving me vertigo. This is nothing but torture.
Cons: vibrates very rough like a reciprocating saw
No, I would not recommend this to a friend.
Response from philips.comBy JB, Philips Webcare, September 10, 2014
Sorry to read about your experience. We suggest you call our Consumer Care on 1-800-682-7664 or use the link http://goo.gl/myAap , and our Team of experts will be happy to answer all your queries and assist you.
Written by a customer while visiting philips.com
Customer Rating
5
Works great
on February 17, 2015
Posted by: littlemidget
Gender:Female
It works great!! Took a few uses for me to get used to how to hold my mouth open so it didn't bang against my other teeth...but the clean is awesome and after 5 months it's still running strong.
Pros: low cost, easy to use, cleans well
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Does not clean like other Sonicare models
on October 9, 2016
Posted by: J2010
Gender:Male
Avoid the 15,000 strokes/min models. Heavy vibrations and it does not clean near as well as other Sonicare models that have 31,000 strokes/min. Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com