Customer reviews from mrcoffee.com
Mr. Coffee - Versatile Brew 12-Cup Coffee Maker
Average customer rating
3.7
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
87
4 Stars
20
3 Stars
10
2 Stars
13
1 Star
34
68%of customers recommend this product.
(
104 out of
152)
Customer Reviews for Mr. Coffee - Versatile Brew 12-Cup Coffee Maker
Customer Rating
1
glorified "clock"
on October 29, 2016
Posted by: unhappy camper
from Saint Petersburg, FL, United States
this coffee maker became a glorified "time-keeper" in less than three months. it no longer even heated the water that made the coffee. i'm tired of looking at a coffee maker that didn't even live up to its one year warranty. my friend has to encourage me to actually write this review about my experience with this coffee maker.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, October 31, 2016
Thank you so much for your feedback and we would love the opportunity to turn this experience around for you. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
This coffee Maker ran great untill it Quit
on November 11, 2016
Posted by: Izzy456
from Decatur, AL, United States
Gender:Female
Nov.2016 The coffee maker die! I loading up with water for 6 cups, turn on to brew when I can back to kitchen it only made one cup and the hot plate was cold. I had this coffee maker about 8 months.I brought another MrCoffee because I like the functions on the coffeemakers.I had other brands but I like MrCoffee the best.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
quit making coffee
on November 12, 2016
Posted by: Pdog 3811
from Indianapolis, IN, United States
Gender:Male
Hard to turn back on after 2 hours. quit making coffee after 4 months. Will only make about 4OZ of coffee then turn off.This is a DO NOT BUY.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, November 14, 2016
We have high expectations for our products here at Mr. Coffee, and we want to get you back to brewing a full pot of fresh coffee again. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
nice feature
on November 20, 2016
Posted by: irondog
from Cohoes, NY, United States
Gender:Male
only lasted six months ,just stopped brewing,hot water dispenser works good,not dependable
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, November 21, 2016
We want to make this right and get you back up and brewing again. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Was great for 9 months...
on December 1, 2016
Posted by: HGCO
from Denver, CO, United States
Gender:Female
I've has this coffee maker for 9 months. It was very nice to be able to have one machine that made coffee and could heat water. However, now it has completely stopped brewing coffee. The light turns on, but the hot plate doesn't heat up and the coffee won't brew. I've cleaned it as instructed in the time I have had it, so that's not the issue. It just decided to stop working. I am so disappointed!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 5, 2016
We want to make sure that we get you back up and running! Give us a call at 800-672-6333 and we will make this right for you. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Thanks!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Worst tasting bitter coffee
on December 10, 2016
Posted by: 14tommyt
from Nyack, NY, United States
Had this coffee maker for 10 months and just threw it away after having a cup of coffee at my neighbors serving the same brand of coffee in a different brand coffee maker.... Moving on to the brand "Bunn" home brew system!!!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 12, 2016
We appreciate you reaching out to us and we would have loved to resolved this issue for you. If you ever decide to give Mr. Coffee a chance again we will be glad to assist you. If you have any further questions, do not hesitate to give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday 9am-6pm,Eastern. Thank you!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Less than 1 star if I could
on December 18, 2016
Posted by: Sam45
from Mississippi, United States
Gender:Male
Bought 4 months ago and it stopped working. Hot plate does not warm and it quit brewing coffee all together.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, December 19, 2016
We expect for our brewers to last longer than 4 months and we love to help get you back up and running. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk to you soon!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
My second one
on January 4, 2017
Posted by: Ndamico
from Himrod ny
Gender:Male
I have had 2 of these coffe pot as it works for my versatile family who like tea coffee and hot chocolate usually on a daily basis well, I'm completely disappointed in the coffee maker I have used mr coffee for a while now and this being one of the first with many issues. I haven't had it 2 months and clean it once a week and doesn't do any good. I hope Mr coffee will make this right as it wasn't a cheap coffee maker.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy MrCoffee, Customer Service, January 18, 2017
We're sorry to hear you're experiencing issues with the coffeemaker! We would love to look into this for you and see how we can get this taken care of. Please give us a call at our toll free number (800) 672-6333. We are available Mon-Sat 9am-6pm EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com