Customer reviews from mrcoffee.com
Mr. Coffee - Versatile Brew 12-Cup Coffee Maker
Average customer rating
3.7
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
87
4 Stars
20
3 Stars
10
2 Stars
13
1 Star
34
68%of customers recommend this product.
(
104 out of
152)
Customer Reviews for Mr. Coffee - Versatile Brew 12-Cup Coffee Maker
Customer Rating
1
Doesnt brew my coffee
on August 27, 2015
Posted by: mafe
from Pennsylvania, United States
Gender:Female
The machine is making the coffee but is not brewing into the pot...
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, August 29, 2015
Oh, no! That just won't do! Please let us help you with this. You can reach us at 1-800-672-6333. We're here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
VERY RELIABLE PRODUCT!!
on August 28, 2015
Posted by: jimmie
from California, United States
As a gift, the recipient was extremely happy with it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Queen Bea
from Springfield, VA, United States
Gender:Female
Verified Purchase:Yes
So convenient having the coffee and hot water close together. I rearranged the kitchenand got rid of the HotShot (the microwave takes too long for boiling water).
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Would Not Buy This Again
on November 30, 2015
Posted by: JT Royer
from Birmingham, AL, United States
Gender:Male
I purchased this coffee maker a few months ago. The coffee maker got clogged up in the filter and caused the coffee to run all over the counter. I thought it was my fault. It has now done this 3x and once it was on delayed brew. Imagine my surprise when my 5 year old son walks into the kitchen and there is hot water all over the counter and floor for him to step in. Putting a filter and coffee grounds into a coffee pot isn't difficult, so I can only assume there is a major flaw with this product. I am severely disappointed!!!!
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Posted by: Priz
from Providence, RI, United States
Gender:Female
Verified Purchase:Yes
easy to use, it works good. I would recommend this product
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Apayne
from Matoaca, VA, United States
Gender:Male
Verified Purchase:Yes
Great coffee and 2 cups of boiling water in less the 60 seconds.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Breaks easy
on January 11, 2016
Posted by: Jdunn
from Sandpoint, ID, United States
Gender:Male
Coffee maker is OK. It got a little water on the front where the buttons are and completely quit working. LCD display gone and will no longer turn on. Disappointing that something that uses water gets destroyed by a little water. Should be sealed properly
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, January 20, 2016
We're sorry that this has happened, and we want to do what we can to make things right. Please reach out to our Customer Care Team at 1-800-672-6333, and our coffee specialists will have you back up and running with your coffee maker as quickly as possible. We look forward to helping you, and are here Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: roseann
Gender:Female
Verified Purchase:Yes
The reservoir is difficult to fill with out spilling
I would recommend this to a friend!
Response from mrcoffee.comBy Customer Care, Mr. Coffee, January 27, 2016
We're happy that you are a member of our Mr. Coffee family. We appreciate your feedback, and we take it seriously. If we can be of any assistance in the future, please don't hesitate to give us a call at 1-800-672-6333. We are here for you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com