Customer reviews from mrcoffee.com
Mr. Coffee - Versatile Brew 12-Cup Coffee Maker
Average customer rating
3.7
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
87
4 Stars
20
3 Stars
10
2 Stars
13
1 Star
34
68%of customers recommend this product.
(
104 out of
152)
Customer Reviews for Mr. Coffee - Versatile Brew 12-Cup Coffee Maker
Customer Rating
1
Comes up short
on December 18, 2015
Posted by: The Dude
from Hillsboro, OR, United States
Gender:Male
Bought this as a replacement, and i didn't learn till after i used it that it has no re-heat feature. The water heater feature is nice, but it gets smelly after awhile and is hard to get the smell out.
As for a regular coffeemaker, its not bad. water filling is difficult due the small space behind the filter cavity, makes it easy to get cold water on the grounds. Only other issue i've had is that its very top heavy. Not good when trying to move it around.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Customer Care, Mr. Coffee, December 30, 2015
We value your feedback, and appreciate having you as part of the Mr. Coffee family. We take your feedback seriously, and we would like to turn your experience around with your coffee maker. Please reach out to our Customer Care Team at (800) 672-6333, so that we can get this resolved for you as quickly as possible. We are available to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Nice but...
on April 7, 2016
Posted by: Aangies2
from Hayes, Va
Gender:Female
I got this coffee maker about a month ago. I use it several times a day.
The hot water dispenser gets the water very,very hot!! It works as it says.
However the resovoir for the water to go in collects any spilled coffee and water so you have to clean it out before each use.
The coffee maker resovoir opening is too small and when I pour water into it from the coffee pot. It spills into the coffee grinds, and all over the top of the maker which of course means the counter too. So I use a drinking cup to fill the maker as to not make a mess. It also seems a little slow on the brewing process. It does make a good cup of coffee.
The hot water dispenser gets the water very,very hot!! It works as it says.
However the resovoir for the water to go in collects any spilled coffee and water so you have to clean it out before each use.
The coffee maker resovoir opening is too small and when I pour water into it from the coffee pot. It spills into the coffee grinds, and all over the top of the maker which of course means the counter too. So I use a drinking cup to fill the maker as to not make a mess. It also seems a little slow on the brewing process. It does make a good cup of coffee.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr Coffee, Customer Service, April 14, 2016
Thank you for taking the time to write to us and letting us know your opinions. We value your feedback and hope that we can turn this experience into a positive one. If we can be of any assistance at all, please don't hesitate to call us 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
really like this coffee maker
on February 19, 2015
Posted by: JoanHasel
from Beltsville Md
Gender:Female
I really like this coffee maker cause of the features and the signal it gives when the coffee is done and the single cup cause im able to use it to make my oatmeal and tea when I want it ...Thanks Mr. Coffee very much needed in my home
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Hurry up and drink
on October 22, 2015
Posted by: Parched
from Sacramento, CA, United States
Gender:Female
I don't know about anyone else but I don't drink my whole pot of coffee in the morning. I like to turn it back on later in the day and drink more. This coffee pot does not think we have to common sense to do this so if you want hot coffee you have to reheat in the microwave which is disgusting or brew a whole new pot. All I can say is I'm glad I didn't throw out the old coffee pot because this one is useless. By the way the other side you can use to hear water takes as long to heat as it does to brew a new pot of coffee. If I want oatmeal I can have that ready in a minute in the microwave. All this coffee pot is good for is to work on your anger management. Horrible product!!!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, October 26, 2015
It certainly sounds as though this isn't the best brewer for your needs, and we would be happy to work with you on finding a coffee maker that works better for you. We encourage you to give our Customer Care Team a call at 1-800-672-6333, Monday-Saturday 9am-6pm Eastern, so we can get you back to brewing delicious coffee when you like it.
Written by a customer while visiting mrcoffee.com
Posted by: Rachel87
from North Carolina, United States
Gender:Female
Verified Purchase:Yes
I bought this for my boyfriend for a Christmas present and he loves it. He actually wanted a Keruig but once he saw this and made his first cup of coffee he was sold! I would def recommend this to other people.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
When used properly this is a great buy!
on October 21, 2016
Posted by: ndelvalle30
from San Antonio, TX, United States
Gender:Male
I purchased this unit Feb. 2016 and have had no issues with it's functionality.
I use this coffee maker daily for personal use. I clean it once a month, in fact I cracked the decanter when rinsing it out and need to purchase a new one but that was all on me! I am a avid hot tea drinker and the second reservoir is perfect for the simple cup or two I need to make. No over flowing, no splashing, no mildew and no funky brewing have occurred!
I use this coffee maker daily for personal use. I clean it once a month, in fact I cracked the decanter when rinsing it out and need to purchase a new one but that was all on me! I am a avid hot tea drinker and the second reservoir is perfect for the simple cup or two I need to make. No over flowing, no splashing, no mildew and no funky brewing have occurred!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great coffee maker with extras
on August 13, 2015
Posted by: Cyberclown
from MID MICHIGAN
Gender:Male
Was a great value and had to date made some of the best coffee I have had
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Leaks like crazy right out of box
on August 23, 2015
Posted by: RaleighNonMrCoffeeUserNow
from Raleigh, NC, United States
Gender:Male
Bought this a week ago. First time we poured water in the reservoir, it immediately ran out the bottom of the coffee maker all over the counter. Haven't made a single cup of coffee. Junk. Do not buy.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Care, August 25, 2015
Oh, no! It sounds like your coffee maker is not off to a great start! Please give us the opportunity to make this right. I encourage you to contact our Customer Care Team at 1-800-672-6333. We're here to help you Monday-Saturday, 9am-6pm Eastern. We hope to hear from you soon!
Written by a customer while visiting mrcoffee.com