Customer reviews from mrcoffee.com
Mr. Coffee - Versatile Brew 12-Cup Coffee Maker
Average customer rating
3.7
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
87
4 Stars
20
3 Stars
10
2 Stars
13
1 Star
34
68%of customers recommend this product.
(
104 out of
152)
Customer Reviews for Mr. Coffee - Versatile Brew 12-Cup Coffee Maker
Customer Rating
5
Best coffee around
on June 20, 2019
Posted by: Regina r
from Sorrento fl
Gender:Female
[This review was collected as part of a promotion.] By far the best coffee around and all.in the comfort of my.own home . Not.only.can i.enjoy a great cup.of.coffee in the moring for those long days in an relax with a cup of hot tea with my combo.coffee pot and hot water dispenser. Very easy to.use and has many functions and you can also set it up to go automatically. This pot makes 12 cups of coffee enough for the whole family .I would recommend this product
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 29, 2021
Thanks for reaching out to Mr. Coffee. We appreciate your nice review about our coffee maker. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Sleek and makes enough for everyone
on June 20, 2019
Posted by: Missyatx
from Austin tx
Gender:Female
[This review was collected as part of a promotion.] Like the size, holds more coffee than other units. We don’t really use the preset feature since I use fresh ground coffee. This is where we enjoyed the strength selector. Machine auto shuts off which is great on a weekday but if your nursing your coffee it will need warming for a second cup.
The design is great and looks sleek and pricy in my kitchen.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 29, 2021
Thanks for reaching out to Mr. Coffee. We appreciate your nice review about our coffee maker. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Worth it
on June 21, 2019
Posted by: Lake3322
from Columbus Ohio
Gender:Female
[This review was collected as part of a promotion.] I wasn’t sure about how well I would like this since I’ve used a keruig for so long. My keruig died and I haven’t had a regular coffee maker in so long but after I got this one i remembered how much I loved my old coffee pot. I can either make one cup for me or multi for me my husband and my daughter. Set the timer and then the next morning my coffee is made for me. I have no complaints and am happy I currently have this in my life .
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 30, 2021
Thank you for reaching out to Mr. Coffee. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Excellent product
on June 21, 2019
Posted by: BigDee
from IN
Gender:Female
[This review was collected as part of a promotion.] The hot water dispenser is very versatile for not only coffee, but tea as well. Its a great addition to my kitchen and I highly recommend it if you enjoy a darn good cup of coffee. The size of the product is also great for smaller kitchens.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 30, 2021
Thank you for reaching out to Mr. Coffee. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
great features
on June 23, 2019
Posted by: alf3
from New Castle, Pa
Gender:Female
[This review was collected as part of a promotion.] I love this machine! I can make a pit of coffee for my in laws and still have a hot cup of tea for me! Nice thing is it makes the water just the right temp. For my tea or for a cup of soup for my son or even for a bowl of hot oatmeal!!! They is so much I can do and it don't hear more water then what you need for one thing at a time. Like I said I really love this machine cause everyone can have what they want and everyone is happy together.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 30, 2021
Thank you for reaching out to Mr. Coffee. We are glad that you love our product. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
It was an ok machine
on June 24, 2019
Posted by: Tsalk
from Upstate, NY
Gender:Female
[This review was collected as part of a promotion.] So first let me say that we LOVE coffee in this house. We drink a LOT of coffee. I was excited to try this machine. I liked the idea of having hot water on tap to make tea, or oatmeal, or rammen or any other instant things.
The machine nice and well built. The buttons we easy to use and the machine was very easy to program. I loved the look and feel of the machine.
However, it took a long time to brew a full pot of coffee. I loved the loud beeps it made when the pot was done brewing but disliked how long it took to do so.
The space at the top to add water to the coffee side was very small and narrow, making it too hard for my visually impaired husband to use. Because the machine is black and the inside of the machine is also black, when the space the water needs to go is very small, he cannot see where to aim the water. So that made the machine unusable for him.
The machine has an automatic shut off feature. However, after the 2 hours, you cannot turn it back on so that the warming plate stays on. You can press the brew button but after it realizes that there's no coffee brewing, it shuts it off. So if I'm here along and want to savor my coffee for more than 2 hours, I can't, unless I microwave lukewarm coffee.
The idea of having the hot water on tap is a great one! But the water takes well over 3 minutes to heat up and literally only holds one coffee cup of water at a time. So sure, you can have hot water on tap for 2 hours, but once you pour a single cup of tea, you have to refill the reservoir and wait the 3 minutes. I can get hot water from microwave faster than that.
We weren't all that impressed with this machine and we switched back to our old one with a huge reservoir that my husband can see and has the ability to switch the warming plate back on.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, August 1, 2019
Thank you for taking the time to submit a review! We are always looking for ways to better our product, and your feedback is an invaluable part of that process. If you have any concerns, please give us a call at 800-672-633 or send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
Quick Brew
on June 24, 2019
Posted by: lorrij7
from VA
Gender:Female
[This review was collected as part of a promotion.] After using this for a while there are several things I like and several that I don't like. It is easy to set up and program, which is a necessity in our household. There are separate buttons for the delay brew option and brewing right then. This is better than the old option they used to have for this brand. The digital display is easy to see and it beeps when the coffee is done brewing. I do not like the way you have to pour water into the machine to brew. It is ackward and a lot of the time water goes everywhere because you have to hold the pot just right to pour it into the little slot. Another thing I don't like is that you can't get all of the water/coffee out of the pot because it seems to catch on the top. The hot water dispenser heats up really fast and makes it nice if you want a cup of tea or soup in a hurry. You just have to keep holding the lever down until you have what you need. There is also a strength indicator and I have used both regular and strong but I did not notice any difference in how strong the coffee tastes. This appliance is bigger than our old coffee maker but it has a better appearance. All in all, it gets the job done.
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 30, 2021
Thank you for contacting Mr. Coffee® Brand. Thank you for appreciating our product. We always make sure that we provide quality products that will be loved by our valued consumers like you. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Best coffee maker
on June 27, 2019
Posted by: Laulor
from Orlando
Gender:Female
[This review was collected as part of a promotion.] I love my new coffee maker , not only it’s perfect for the capacity, 12 cups just perfect when we get together for breakfast with my friends, I love the hot water dispenser for later in the day when I need my tea, many options like delay brew, fresh brew timer, clean , strong , regular, but the best option is to choose what time you want it to brew your coffee every morning, my husband loves it, he gets up to work and while he gets ready the coffee awaits for him. We really love it !
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care Department, March 26, 2021
Thank you for sharing your awesome review! We work hard to meet expectations like yours and we’re happy to hear we hit the mark for you. We appreciate you choosing Mr. Coffee!
Written by a customer while visiting mrcoffee.com