Customer reviews from mrcoffee.com
Mr. Coffee - Optimal Brew 12-Cup Coffee Maker - Stainless steel
Average customer rating
3.7
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
51
4 Stars
32
3 Stars
9
2 Stars
3
1 Star
24
70%of customers recommend this product.
(
79 out of
113)
Customer Reviews for Mr. Coffee - Optimal Brew 12-Cup Coffee Maker - Stainless steel
Customer Rating
5
Love This coffee maker!
on August 14, 2017
Posted by: Waterman
from Florida, United States
Gender:Male
My dad has had one for 5 years. His has been great. I bought one. Coffee is really hot. Carafe keeps it hot for several hours. Brews the 12 cups in about 7 minutes. Saves electricity and no burnt coffee while waiting to be consumed. Excellent product.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Coffee on the coast
from Santa Cruz, CA, United States
Gender:Female
Verified Purchase:Yes
We bought this coffee maker after three Cuisinart coffee makers with grinders failed over a 7 year period. We LOVE our Mr. Coffee!! The coffee is hot and tastes great. I do believe the blooming method is much better than traditional drip. A full pot brews in 8 minutes. Try it, you won't be disappointed!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Lillysboss213
from Pittsburgh, PA, United States
Gender:Female
Verified Purchase:Yes
Coffee comes out nice and hot and carafe keeps it warm for hours. The very best part is the removable water tank!!! It's worth buying just for that!! Only down side, the grinds basket is soaked with condensation after brewing, so it drips all over when you try to set up another pot to be brewed. That's me being nit picky tho. I have always bought cuisinart models and this makes better coffee and is less expensive!!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Notafan
from Michigan, United States
Gender:Female
Verified Purchase:Yes
I was sad when I received this Mr.Coffee maker. It is large and awkward to use. The water tank cover doesn't click into place with ease. The pot pours at and enormously slow rate, which is great if you have several minutes to stand and pour a cup, not to mention the exercise you get from holding the full pot trying to pour. I would not recommend this machine and promptly placed it in my garage sale.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 10, 2017
Hello! Thank you for taking the time out to write a review. We appreciate your feedback and would like to turn your experience around. Please give us a call at our toll free number (800) 672-6333. Our specialists are available Monday-Saturday 9am-6pm EST. We look forward to speaking with you.
Written by a customer while visiting mrcoffee.com
Posted by: bbbbbbbb
from Murphy, OR, United States
Gender:Male
Verified Purchase:Yes
If you enjoy cleaning your kitchen this is the coffee pot for you! The pot will get hung up before totally inserted allowing coffee grounds and water all over your kitchen. 12 cup carafe only keeps coffee hot for small period after 2hr timer will not let you turn your hot plate back on. Water trough lid won't fit right. The only positive note I can put on this coffee pot is at least I get a pot of coffee in 10 min.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 11, 2017
We have high expectations for our products here at Mr. Coffee, and would like the opportunity to change your experience with your coffee maker. Please contact our Customer Care Team at 1-800-672-6333, so that we can resolve this issue for you. You can also contact us via live chat on our site. We look forward to assisting you, and are available Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Posted by: Jim50
from Lufkin, TX, United States
Gender:Male
Verified Purchase:Yes
This is our 3rd Mr Coffee brewer and it makes good coffee. The lighted screen is easier to see than previous models. The pre-soak is nice and the large size insulated carafe is great. A couple of things I find problematic. One is the fill lenses in the carafe lid. These don't work at all. Secondly the grounds overflow whenever I make a full 12 cups. The grounds bypass the filter and get into the carafe. Not only does this make cleaning difficult but also make the coffee bitter.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, October 11, 2017
Hello! Thank you for taking the time out to write a review, we appreciate your feedback. Please contact us at our toll free number (800) 672-6333, we would love to hear more about your experience. You can also contact us via live chat on our site. Our specialists are available Monday-Saturday 9am-6pm EST. We look forward to hearing from you.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
The best!!!
on October 5, 2017
Posted by: Debbie in Murphy
from Murphy, NC, United States
Gender:Female
We got this machine at a thrift store. We've had it 4 years and it has always worked perfectly. Love that it doesn't require a hotplate and turns off after it brews. We have never had a problem with the temperature of the coffee. I clean it once in a while. It is the best coffee maker we've ever had and I would buy another one if this one broke. The only thing is that the display is dim and hard to read, but that may be because it's so old. Love it and we use it every day.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: bbb78
from Florida, United States
Gender:Male
Verified Purchase:Yes
This is our nd unit. We have one in Northern Wisconsin at our Summer home and it is THE BEST MACHINE we have ever had!!! We just arrived at our Florida home and will use this machine in the next day or so but we fully expect it to perform like our unit up north. It is the very best coffee maker we have ever had, bar none!!!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com