Customer reviews from mrcoffee.com
Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Average customer rating
3.6
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
107
4 Stars
28
3 Stars
21
2 Stars
10
1 Star
49
69%of customers recommend this product.
(
136 out of
198)
Customer Reviews for Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Customer Rating
4
Needs improvement, works great
on September 30, 2015
Posted by: Frank9
from Evansville, IN
Gender:Male
This seems to be the best iced tea maker that I found. It does have a few issues. A stop drip capability so that you can pull the pitcher while it still brews would be nice, like a coffee maker. Also, the tea bin should be a good bit larger so that sugar can be put in with the tea. Putting the sugar in the pitcher with the ice doesn't allow it to be completely absorbed by the tea. There should also be a model offered with a plastic pitcher that can be used to brew 2 quarts of tea, without the need for ice. Having to use ice to prevent the glass pitcher from breaking has me going through a lot of ice. I prefer to brew with 2 quarts of water into a pitcher and put it in the refrigerator. I then drink it straight or over ice by the glass. Finally, why did they design the unit to make 2.5 quarts of tea when large tea bags are set up for 1 quart (2 bags for a 2-quart pitcher)?
I just bought another unit with another pitcher for a friend. It does a good job at a good price and makes brewing tea easy.
I just bought another unit with another pitcher for a friend. It does a good job at a good price and makes brewing tea easy.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: FrankieT
from Harrisburg, PA, United States
Gender:Male
Verified Purchase:Yes
Love this tea maker. It makes great tea and is easy to use.
Only issue I have with it is that the lid is kind of loose on top the picture and moves like it's going to fall out when pouring. It should be a tighter fit there.
Only issue I have with it is that the lid is kind of loose on top the picture and moves like it's going to fall out when pouring. It should be a tighter fit there.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: JW2017
from Florida, United States
Verified Purchase:Yes
I ordered the Mr. Coffee Iced Tea maker. It arrived and the water did not come out and then it shut off. They sent another one and this time it did the same thing only the tea come out in the water measuring trough. We are sending it back also. We gave up. I have always had excellent products from Mr. Coffee but this one just didn't work out.
Response from mrcoffee.comBy Mr. Coffee, Cutsomer Service, April 12, 2017
We appreciate you for taking the time to reach out to us about your tea maker, and your feedback does not go unnoticed. If you ever decide to give us another chance in the future, we will be more than happy to take care of you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
WASTED PURCHASE
on May 23, 2017
Posted by: Tbren
from Defiance, OH, United States
Gender:Female
Purchased this new model Mr. Coffee tea maker and only used maybe 12 times and it quit working. I had bought several of the old models over the years and they lasted for years and were used heavily. Decided what I thought would be an upgrade since it costs twice as much and I had cut back on tea consumption. What a waste of money!!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 24, 2017
What you've experienced with your coffee maker is not normal and we definitely want to learn more so that we can get to the bottom of this. Please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Love it....hate it
on February 10, 2018
Posted by: Cynthia R
from Missouri
Gender:Female
We bought this and really liked it the first few weeks....then it starts shutting off and we have to keep punching it every 10-20 seconds until its done. I've read that other people are having the same problem. Soooooo annoying I want to throw it in the trash but would prefer a replacement instead....
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Customer Service, February 12, 2018
I'm very sorry this happened, and I want to see what I can do to make things right. The iced tea maker should not be stopping like you are experiencing during a brew cycle. So that we can directly assist you, please call us at (800) 672-6333. You can reach us between the hours of 9AM-6PM EST Monday-Saturday. We want to get you brewing hassle free so that your thirst-quenching iced tea is at the ready.
Written by a customer while visiting mrcoffee.com
Posted by: Jojoba
from SC
Gender:Female
Verified Purchase:Yes
It was a gift. The owner LOVES it !!!! Easy to use
I would recommend this to a friend!
Response from mrcoffee.comBy Consumer Care , March 22, 2021
Thank you for leaving such a nice review. We are glad that you love our Mr. Coffee® Tea Cafe Iced Tea Maker, 2.5-Qt. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Glass carafe breaks and cannot be replaced
on December 10, 2019
Posted by: chazmj
from Austin Texas
Gender:Male
Bought this for work a few months ago and while it does make great tea, the carafe is way too fragile. It cracked while being gently washed and Mr. Coffee does not offer a replacement. Fatal flaw as far as I ma concerned. Absolutely would not recommend!
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee , Consumer Care, December 11, 2019
Oh no! We're sorry to hear this. Our tea makers and accessories are made from high quality materials and these are not the comments we hear about. Please allow us to make it up to you. Kindly send us a message via live chat here on the site and we will get you all taken care of. For your convenience, we are available Mon-Sat 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
Pitcher broke from putting ice in it
on August 16, 2020
Posted by: DeMar
from Highlands Ranch, CO
Gender:Female
Love the product but disappointed in durability of pitcher. It broke just putting ice in like it says.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, August 28, 2020
That is definitely not the kind of experience that we want you to have. Our ice tea makers were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-(800) 672-6333 or connect with us via Live Chat. For your convenience, our Consumer Care Department is available Monday through Friday, 9:00 am till 5:00 pm EST. Our product specialists will be more than happy to help you
Written by a customer while visiting mrcoffee.com