Customer reviews from mrcoffee.com
Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Average customer rating
3.6
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
107
4 Stars
28
3 Stars
21
2 Stars
10
1 Star
49
69%of customers recommend this product.
(
136 out of
198)
Customer Reviews for Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Customer Rating
5
Excellent!
on May 25, 2014
Posted by: jnos
from CT
Gender:Female
I bought this for my boyfriend as a christmas gift because he loves iced tea and buys the pre-brewed ones in the store for about $3 per liter. I can't even imagine how much money this has saved us already! We've used this 4-5 times a week since christmas and it still works perfectly. It makes very good tea and is very simple to use. Some things that I think could be improved on are the pitcher and the water compartment. The glass pitcher could be a little thicker, and a removable water compartment would make washing it out a lot easier. Really though, it's great the way it is.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Great Machine /Worthless Pitcher
on March 31, 2020
Posted by: Mr1vette1
from Spring Valley,Ca
Gender:Male
This is the second unit I have purchased...same problem...What is up with this thin GLASS PITCHER...IT IS WORTHLESS ..I would pay more if the quality of the glass were better. The pitcher breaks so so easy ..The only reason for buying it was my wife liked it ..after this Break we are DONE
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee - Consumer Care, Mr Coffee, April 1, 2020
Thank you for contacting the Mr. Coffee Brand.
We are sorry to hear about the problems you experienced.I can understand this must be very frustrating on your end. Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-672-6333 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.
We look forward to assisting you.
We are sorry to hear about the problems you experienced.I can understand this must be very frustrating on your end. Please give us a chance to make it up to you. We urge you to please give us a call at 1-800-672-6333 and we will get you all taken care of. For your convenience, we are available Mon-Fri, from 9am-6pm, EST.
We look forward to assisting you.
Written by a customer while visiting mrcoffee.com
Posted by: Debdoobers
from Florida, United States
Gender:Female
Verified Purchase:Yes
This is the second one I have bought. The first one still works but I broke the carafe to it after 5 years. Yes I see a lot of reviews stating the carafe is too thin but to tell you the truth, if you watch what you do with it the carafe can last for a long time. Mine was 5 years old and it fell from the counter to the sink. The tea maker gets a 5 star from me. I have had no problems with the new one or the latter one. I love the tea flavor from the brew. You can make a slow brew or fast brew depending on how strong you like your tea. I do suggest that you transfer the tea to another pitcher to put in fridge. This may be were a lot of people complain of the carafe breaking.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: rockymtnbelle
from Denver, CO, United States
Gender:Female
Verified Purchase:Yes
I debated for months whether to buy this, based on mixed reviews regarding the quality of the carafe (easily broken/cracked), the unit leaking, etc. I've had it over a month now and have made a pitcher of iced tea about every 5 days. I love it! It's so much better than the plastic model. I can get the pitcher itself cleaner (no staining) and it's not as fragile as others have made it seem. It's so easy to make the tea - don't have to use a paper filter - and I like that you can adjust the strength. I'm only using 6 tea bags now, where with the plastic model I was using twice that! The size of the pitcher fits better in my fridge, too. Overall, VERY happy that I took the gamble and tried this!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
great concept, worthless execution
on August 23, 2014
Posted by: Russell
from Buena, NJ
Gender:Male
4 enjoyable pitchers of tea, ice cube dropped 4 inches due to difficulty of to having to "lay" ice on bottom of frail vessel = $10.00 per pitcherful, not good. Mr Coffee should redesign and reinforce this GLASS unit and distribute it at no cost to people who, trusting this brand for decades, purchased brewing system.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Posted by: ToledoRocket
from Toledo, OH
Gender:Female
Verified Purchase:Yes
I used my last Mr. Coffee ice makers until they died. This one is my favorite with the glass pitcher. I can put it on my table and its not all coffee stained as my old plastic pitchers were. People talk about glass pitchers breaking, so I ordered a couple extra pitchers. However, I let the tea brew into a plastic beer pitcher and then transfer it into the glass pitcher. My husband says not necessary as long as you don't put ice cubes in the glass pitcher and let hot tea drip into it. The change in temperatures is what could possibly lead to pitcher breaking. The sleek black unit looks good on my kitchen counter also.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
The best one yet!
on May 2, 2014
Posted by: TeaLover
from Belcamp, MD
Gender:Female
I have been using Mr. Coffee tea makers for at least 25 years, and this one is the best yet. Every pitcher of tea is perfect, and I am pleased!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
I like this but..
on July 28, 2014
Posted by: Matt
from Washington, DC, United States
Gender:Male
I've had this product for at least 6 months, but I have now broken my 2nd pitcher. It costs $20 to replace and the shipping is slooooww. Other than that, it works well.
Written by a customer while visiting mrcoffee.com