Customer reviews from mrcoffee.com
Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Average customer rating
3.6
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
107
4 Stars
28
3 Stars
21
2 Stars
10
1 Star
49
69%of customers recommend this product.
(
136 out of
198)
Customer Reviews for Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Posted by: Andreak89
Gender:Female
Verified Purchase:Yes
This machine makes the best iced tea. Definitely comparable to pure leaf bottles tea. My only complaint is that the directions did not clearly state how to use the machine.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Very Happy with this Iced Tea Maker
on May 26, 2017
Posted by: Tbean
from Las Vegas, NV, United States
Gender:Female
I just ordered a replacement pitcher for this Iced Tea Maker, I have had for 3 1/2 years. I make a fresh pitcher almost everyday, wash it in the dishwasher & put ice in the pitcher after it brews without ever having a problem. It still works and looks just like when it was new. The pitcher is thin, and I would prefer it was a bit thicker, but mine broke because I had it too close to something else in the dishwasher. I purchased another replacement pitcher, that was thicker, but it cracked after only a few months. I ordered two new Mr. Coffee pitchers, so I can have one in the dishwasher, and still have a clean one. I would be very happy if I can get 3 1/2 years out of the new ones. I will surely purchase another machine when this one quits!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Pitcher broke easily
on February 17, 2020
Posted by: Donna61
from West Liberty, IL
Gender:Female
I bought this iced tea maker because it was a glass pitcher. However, the pitcher is very cheaply made - it is too thin. It was barely tapped by a passing plate at our dinner table and broke with glass and tea everywhere. What a mess! I’ve also discovered that I apparently cannot buy another one. Very disappointed.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee - Consumer care, Mr. Coffee, April 3, 2020
Thank you for taking the time to give a review. Your feedback is important to us, and it helps and motivates us to continuously improve our products and services. Please accept our sincere apology for the inconvenience this has caused you. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-672-6333. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST.Our product specialists will be more than happy to help you.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Not pleased at all
on May 22, 2020
Posted by: Lt150
from Dayton Ohio
Gender:Female
Received as a gift was super excited but after using was very disappointed. Tea is very weak even though strongest setting used. The reservoir for water never empties and have to keep turning back on to try and run water through which never happens. Just overall not impressed.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee, Consumer Care, May 29, 2020
Oh no! We're so sorry to hear this. Please send us a message via live chat here on the site so we can help you with your tea maker. For your convenience, we are available Mon-Fri 9am-6pm, EST. Have a great day!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
leaks and just shuts off
on June 19, 2020
Posted by: GasX3
from Jamison, Pa
Gender:Male
Worked fine for a few months and now it just runs for a minute or so and just shuts off without pumping the water out of the reservoir. Also leaks, constantly wiping up my counter.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr. Coffee Brand, Consumer Care Department, June 19, 2020
That is definitely not the kind of experience that we want you to have. Our iced tea makers were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit. Please call our Consumer Care Department at 1-800-672-6333 or connect with us via Live Chat. For your convenience, we are available Monday-Friday 9:00 AM-5:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting mrcoffee.com
Posted by: Becky
from Texas
Gender:Female
Verified Purchase:Yes
I like this tea maker. Easy to use and tea taste great. The only drawback on this is the glass decanter and my fear of breaking it.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
looks great
on June 25, 2014
Posted by: mpoe
from Walker, LA, United States
Gender:Female
I love this product!!! It is easy to use and looks great! I had one the other Ice Tea makers from Mr. Coffe and replaced it with this one.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Best Tea Maker
on August 8, 2014
Posted by: Blad
from Example: New York, NY
Gender:Male
Use this to make tea all the time. Makes the best tea. Never had a problem with the pitcher.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com