Customer reviews from mrcoffee.com
Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Average customer rating
3.6
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
107
4 Stars
28
3 Stars
21
2 Stars
10
1 Star
49
69%of customers recommend this product.
(
136 out of
198)
Customer Reviews for Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Customer Rating
3
Ic tea maker
on July 6, 2018
Posted by: Punky87
from Kansas
Gender:Female
It is very attractive over the alternative Mr. Coffee ice tea maker; but I wouldn’t recommend it to anyone. It leaks and doesn’t totally empty the storage tank. It also doesn’t have measurement lines for batches smaller than 3 quarts.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr Coffee, Customer Service, July 7, 2018
We're sorry to hear that you have experienced this with your tea maker. We assure you this is not typical of a Mr. Coffee brewer and would like the opportunity to turn this experience around for you. Please send us a message via live chat here on the site and we will get you all taken care of. For your convenience, our live chat is available Mon-Sat 9am-6pm, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
3
GREAT tea....HORRIBLE glass picture.
on July 11, 2018
Posted by: Sweetteamaker
from Amish land, Ohio
Gender:Female
This is our second unit we bought. One for the house. One for the camper. LOVE LOVE LOVE the tea it makes. HATE HATE HATE the thin glass pitchers They are classy but break so easy. Two units..two broke pitchers.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr Coffee, Customer Service, July 13, 2018
While we're thrilled to hear how much you love the tea you make in your Mr. Coffee® Tea Cafe, we are sorry that the pitcher does not meet your expectations. We would like to hear more about this. Please send us a message via live chat here on the site give us a call at 800-672-6333. For your convenience, we are available 9:00 am to 6:00 pm Monday - Saturday, EST. We look forward to hearing from you!
Written by a customer while visiting mrcoffee.com
Customer Rating
5
retired
on July 17, 2018
Posted by: shopper
from Forest Hill, MD, USA
Gender:Female
I have had this for probably 2 years and have had no problems of any kind. I bought an extra pitcher so one is always ready. Can't understand why people have complaints I have never broken a pitcher but then I am careful would buy again if I needed to. Absolutely the best.
I would recommend this to a friend!
Response from mrcoffee.comBy MrCoffeeSupport, Customer Service, July 18, 2018
We appreciate your loyalty towards our brand and for being a part of our Mr. Coffee family. We hope to continue bringing good services to your everyday accommodations. Thank you!
Written by a customer while visiting mrcoffee.com
Posted by: Chilly57
from Coldwater, MI, USA
Gender:Female
Verified Purchase:Yes
I bought this to have in edition to have along with the one that my aunt bought a long time ago (which still works). While I love the tea that it makes, the glass picture scares me because of the pain I have in my hands. I'm afraid that I will drop it when I'm washing it, and I haven't decided if I'm going to put it in the dishwasher or not after some of the comments that I have read.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, July 28, 2018
We're ecstatic to hear the iced tea maker is perfect for your needs. We appreciate you taking the time to share your experience. Thanks for being a Mr. Coffee consumer - we appreciate you to a tea!
Written by a customer while visiting mrcoffee.com
Posted by: Susdmatt
from SC
Verified Purchase:Yes
Easy to use and makes a perfect pitcher of ice tea. So glad we purchased it.
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, July 28, 2018
We're thrilled the Tea Cafe Iced Tea Maker brews up the perfect glass of iced tea. Enjoy your refreshing glass of cool tea during these hot summer days. We appreciate you to a tea!
Written by a customer while visiting mrcoffee.com
Posted by: pennycolorado
from Denver, CO, USA
Gender:Female
Verified Purchase:Yes
GREAT FOR MAKING 2 QTS OF ICE TEA AT A TIME, EASY TO USE AND CLEAN TOO!!
I would recommend this to a friend!
Response from mrcoffee.comBy Mr. Coffee, Customer Service, August 24, 2018
We're thrilled to hear the iced tea maker is fabulous. We value you and your feedback to a tea!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Worst Design & Doesn't Hold Up
on August 11, 2018
Posted by: Frustrated Buyer 2
from San Antonio, TX, USA
I bought this maker maybe 6 months ago and I use it an average of 3 times a week. Went to use it this morning and the push button no longer turns it on. The major design flaw is that you have to slide the top part of the maker away from the base so it can fit over the pitcher while brewing. The problem is that when it is brewing the boiling hot water in the base shoots up through the vents where you fill it and sprays any surface/person standing nearby. I cannot believe they have not been sued over this, or have not issued a recall as this poses a serious burn problem. The other problem with this design is that when you want to turn the unit upside down for the remaining water to drip out and dry, the only way to do so is slide the top part back over the base; however, the water just drains down to the top part, the inside of the maker never dries, and when you turn it over the water pours out over the maker. I've found a way to balance it to keep the top open, but the hinged lid on top doesn't fold back so it really never drains. Mr. Coffee used to have the best product when everyone was buying their tea makers. I had one for 5 years. I've had 3 in less than 2 years. The other 2 models I had prior to this, within a week the button quit working and I had to return it, and the other one lasted less than a year due to the button not working.
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
2
Doesn’t complete brew
on August 15, 2018
Posted by: Lisa24
from Ohio, USA
I bought this almost 6 months ago, from Target.. It was working well, until last week. Now, it only partially brews. There is always water left, in the machine.. We drink a lot of tea and I can’t buy a new iced tea maker twice in a year...
No, I would not recommend this to a friend.
Response from mrcoffee.comBy MrCoffeeSupport, Customer Service , August 21, 2018
We apologize for your experience and assure you that your feedback is important to us. We would love to explore other options for you, so please give us a call at 1-800-672-6333. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern. Talk you soon!
Written by a customer while visiting mrcoffee.com