Customer reviews from mrcoffee.com
Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Average customer rating
3.6
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
107
4 Stars
28
3 Stars
21
2 Stars
10
1 Star
49
69%of customers recommend this product.
(
136 out of
198)
Customer Reviews for Mr. Coffee - Tea Café 2.4L Iced Tea Maker - Black
Customer Rating
2
Works as promised with major shortcomings
on May 3, 2017
Posted by: Mr Tea
from Rockville, MD, United States
Gender:Male
At maximum setting, the brewed tea is not as strong as steeping tea bags in a pot of hot water. If you melt lots of ice cubes in it, it becomes weak. Also, the glass pitcher is extremely thin and fragile. I was afraid of putting ice cubes into the hot pitcher in fear of cracking it. I decided to transfer the hot tea into a separate plastic container for chilling. That kind of defeats the purpose of having this product considering the space it occupies on my countertop. Please Mr. Coffee ask Pyrex to make you a real glass pitcher that can withstand temperature extremes and everyday use.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, May 12, 2017
Your suggestions are helpful to us and we thank you for bringing this to our attention. Please use our live chat option on our website so we can further assist you with your Tea maker. For your convenience, we are here to help you Monday-Saturday, 9am-6pm Eastern.
Written by a customer while visiting mrcoffee.com
Customer Rating
3
What a breeze!
on April 30, 2014
Posted by: BDavis2623
from Wayne, MI, United States
Gender:Female
I use this to make herbal organic ice tea. It works beautifully. Easy to use, delicious tea. The only complaints I have are I wish it made a gallon and the glass pitcher could be thicker. But neither of these issues would keep me from purchasing this machine. I plan to buy 3 more pitchers to rotate teas and flavors for my family. They drink the small 2 qt. very fast. Thank you Mr. Coffee for making my life easier.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Quit Working after 2-3 Uses
on December 29, 2018
Posted by: bstarnes
from Quincy, FL
Gender:Female
I bought one of these from Wal-Mart and it quit working after 2 uses. I took it back and exchanged it for a new one, and the same thing happened to the second one. It stopped working after about 2 weeks of use. I like the glass pitcher, but have given up on purchasing another tea maker. I just do it the old fashioned way on the stove.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Consumer Care, April 16, 2019
Oh no! That is definitely not the kind of experience that we want you to have. Our Mr. Coffee® Tea Cafe Iced Tea Maker is made with the highest quality materials and we expect them to last. We would love the opportunity to restore your faith in us. Our Consumer Care Specialist will reach out to you via email. Kindly respond directly so that we can have your issue addressed.
Written by a customer while visiting mrcoffee.com
Customer Rating
5
Great little machine!
on July 14, 2014
Posted by: Bebe
from Poland, OH, United States
Gender:Female
My daughter bought one of these and it made the best and easiest ice tea ever! I knew I had to get one for myself. (actually, I liked it so well I bought two and several additional carafes so that I could have one pot being made while the other was being used in the fridge. The tea is crisp and clear and ready to drink very quickly. The strength adjustment is a handy setting. A well thought out and attractive little machine.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
4
very good product
on September 4, 2014
Posted by: d rose
from Romulus, MI, United States
Gender:Female
I used the iced tea maker for two weeks while visiting my sister. The second time I used it I threw away the tea filter with the used tea. These filters need to be available replacement parts.
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Posted by: Gayla
from Murfreesboro, TN, United States
Gender:Female
Verified Purchase:Yes
Bought the Mr. Coffee Tea Café one month ago. Pitcher developed a crack. Asked for a replacement carafe/pitcher. Was sent (in a timely fashion) a complete unit!! Good product and very good customer service!
I would recommend this to a friend!
Written by a customer while visiting mrcoffee.com
Customer Rating
2
decent quality for $40 but. .
on October 20, 2014
Posted by: chrismakestea
Gender:Male
The pitcher broke from inserting ice cubes... Seriously bummed out. Six months old..
No, I would not recommend this to a friend.
Written by a customer while visiting mrcoffee.com
Customer Rating
1
Didn't get to make tea :(
on June 4, 2016
Posted by: blm1
from Ohio, United States
Gender:Female
I bought this tea maker a week ago. Ran 2 cycles of water through it to clean it out like it was recommended to do. Then tried to make tea, wouldn't even turn on. Very disappointed. I don't even have the box to return it. Never expected it to not work. Very bummed about this.
No, I would not recommend this to a friend.
Response from mrcoffee.comBy Mr.Coffee, Customer Service, June 9, 2016
Oh, no! I understand your disappointment. So that we can assist, please contact customer service at 1-800-672-6333. We're here to help you Monday-Saturday, 9am-6pm Eastern. We look forward to getting you back to brewing a delicious cup of tea soon!
Written by a customer while visiting mrcoffee.com