I purchased this to have an extra shaker cup and realized it does not work with my vita mix unit. The shaker cup it came with is huge and has what seems like a magnetic strip inside the rim of cup. Sad this did not work for me.
Pros: Texture Quality, Durability, Easy to use, Versatility, Power
Response from vitamix.comBy Household Customer Service, June 12, 2019
Hello, it sounds like you may have a Smart System Blender which would require a Self-Detect Blending Cup: https://www.vitamix.com/us/en_us/shop/blending-cups-with-SELF-DETECT. Please call 1-800-848-2649 for further assistance.
As part of the settlement I has $70 to on a limited choice of items. I choose the 20 oz cup thinking that I could put it to good use. Unfortunately it was the wrong size for my Vitamix. I wasn’t prepared to spend more money on the correct model. Basically my settlement was a waste of money.
Pros: Power
Response from vitamix.comBy Household Customer Service, June 14, 2019
Hello, we're sorry to hear you purchased the wrong product for your Vitamix. Please call 1-800-848-2649 and we'd be happy to further assist you. The 20-ounce Cup is perfect for hot and cold beverages on the go, and when paired with an S-Series blade base can be used as a blending container for use with Vitamix Space Saving machines only.
Be careful when you order. This 20 oz cup is not compatible with my vitamix blade attachment! So essentially to me it is useless.
Pros: Durability, Easy to use, Versatility, Power
Response from vitamix.comBy Household Customer Service, May 29, 2019
Hello, we are sorry about the confusion. As per the website, "The 20-ounce Cup is perfect for hot and cold beverages on the go, and when paired with an S-Series blade base can be used as a blending container for use with Vitamix Space Saving machines." If you have the S-Series blade base and are having issues, please call 1-800-848-2649. Smart System Blenders require self-detect containers: https://www.vitamix.com/us/en_us/shop/blending-cups-with-SELF-DETECT
I like the idea of this cup so purchased it with the hope that it would be a quality item (as my Vitamix). The lid is awful and takes way too much pressure to open the spout. I have given up on it. At first I thought it just needed to be worked a few times but this thing is way to tight. I am very disappointed.
Pros: Product features, Power
Response from vitamix.comBy Household Customer Service, June 26, 2019
Hello, we're sorry to hear you are having trouble and would be happy to help. If you squeeze the tabs on the top of the lid together when opening, it'll be easy every time. If you are still having trouble, please call 1-800-848-2649 so we can further assist you.
I bought this right after I purchased the vitamix and I am extremely happy . It is extremely sturdy and completely seals when you close it so no worry about spills .
Pros: Power, Easy to use, Durability, Speed of Service