Customer reviews from electroluxappliances.com
Electrolux - Perfect Steam 4.3 Cu.Ft. 9-Cycle Front-Loading Washer with Steam - Titanium
Average customer rating
4.6
(826 Reviews)
Rating breakdown 826 reviews
5 Stars
632
4 Stars
136
3 Stars
21
2 Stars
14
1 Star
23
94%of customers recommend this product.
(
751 out of
803)
Customer Reviews for Electrolux - Perfect Steam 4.3 Cu.Ft. 9-Cycle Front-Loading Washer with Steam - Titanium
Customer Rating
1
CRICKETS
on January 26, 2017
Posted by: Thumper
I bought this washer/dryer set about a month ago and the noise was the WORST; I video tape the noise and call the Electrolux rep., to have them to listen ( sound like freaking crickets / the screeching noise) they immediately replace. Then the washer started acting up a week later; the drums started banging ( with a very light load ) IM SO OVER IT AND DONE WITH ELECTROLUX APPLIANCE and I did all my homework before I purchased ..... neverrr again
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Anna P., Online Outreach Specialist, January 30, 2017
Hi Thumper. Thank you for leaving a quick review of your experience. We would like to discuss this further with you. At your earliest convenience please contact us directly. Kindly, Anna
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
on January 26, 2017
Posted by: teena
from Ocean City, NJ, United States
[This review was collected as part of a promotion.] i am disappointed in the machine. When running it is extremely loud and rattles.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Jennifer, Online Outreach Specialist, January 31, 2017
Hey Teena, thank you for taking the time to share your feedback with us. We welcome you to review the Operational Instructions on page 6 of your Electrolux Washer in your Use and Care Guide for normal sounds you may hear. If this is not helpful, please contact us directly at 1-877-435-3287 to discuss further. Warmly, Jennifer
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Nice Machine
on January 29, 2017
Posted by: The Hannas
from New Hampshire, United States
[This review was collected as part of a promotion.] I bought this machine about 2 months ago.....along with the matching dryer. So far I am happy with my purchase. The only concern I have is that after the machine runs there is still moisture inside the machine and the only way to dry it out is to keep the door open for a day until it dries. I would be concerned not to do this as possibly mold could get inside the machine.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Waste of time and money.
on February 1, 2017
Posted by: Matt2534
from Colorado Springs, CO, United States
[This review was collected as part of a promotion.] Bought this new about 3 months ago and have had people out to fix it 3 times already for warranty repairs. Wont buy another.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Jennifer , Online Outreach Specialist, February 2, 2017
Hey Matt2534, thank you for taking the time to share your review with us. We hate to hear that your washer is not working properly. We would like to hear more and see where we can help. Please contact us directly at 1-877-435-3287 to discuss further. Thank you, Jennifer
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
EFLS517SST0 model excessively noisy
on February 13, 2017
Posted by: madison17
We bought this about 6 months ago and during the spin cycle, it's the loudest washer we have ever had. Very happy with the washer performance, if only it was not so loud. This is the second one we've had as they brought a brand new on previously due to loud spin cycle and this one might be worse.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, February 15, 2017
Hey madison17, a high pitched “jet engine” whine is normal during the spin cycle. If this doesn't apply or you have any questions, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 1-877-4ELECTROLUX (1-877-435-3287). Your Electrolux friend, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Best washer I have ever used
on February 15, 2017
Posted by: gemma
from Queensbury , NY, United States
[This review was collected as part of a promotion.] I have used several other washer top and front load. This one does so much better than the others. clothing is very clean. I could tell the difference with first load.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
on February 15, 2017
Posted by: NatalieH
from Trabuco Canyon, CA, United States
[This review was collected as part of a promotion.] I bought it a few months ago and regret it. Way too loud of a machine.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, February 20, 2017
Hey NatalieH, page 27 in your Owner’s Manual addresses some of the sounds your washer may exhibit. If what you are hearing is not listed, please do not hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 1-877-4ELECTROLUX (1-877-435-3287). Your Electrolux friend, Ruth
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Washer
on February 15, 2017
Posted by: Rll650
from Haverhill Ma
[This review was collected as part of a promotion.] I bought this in aug it has been great until a month ago it is making a loud noise when the pump is running, a new pump has been ordered.
Response from electroluxappliances.comBy Ruth, Online Outreach Specialist, February 20, 2017
Hey RII650, I regret that you have to have a service call so quickly and unexpectedly. I can certainly understand how you may find your experience to be frustrating and an inconvenience. I have every confidence that our Authorized Service Provider will take great care in returning your front load washer to factory specifications. Should you have any questions, please reconnect with us directly for assistance by calling Mon-Fri, 8a-8p EST or Saturday 9a-6p @ 1-877-4ELECTROLUX (1-877-435-3287). Your Electrolux friend, Ruth
Written by a customer while visiting electroluxappliances.com