Customer reviews from electroluxappliances.com
Electrolux - Perfect Steam 4.3 Cu.Ft. 9-Cycle Front-Loading Washer with Steam - Titanium
Average customer rating
4.6
(826 Reviews)
Rating breakdown 826 reviews
5 Stars
632
4 Stars
136
3 Stars
21
2 Stars
14
1 Star
23
94%of customers recommend this product.
(
751 out of
803)
Customer Reviews for Electrolux - Perfect Steam 4.3 Cu.Ft. 9-Cycle Front-Loading Washer with Steam - Titanium
Customer Rating
3
Great, but
on May 24, 2019
Posted by: Dirty shirt
from Denver CO
[This review was collected as part of a promotion.] Great washer, keeps up with all the dirty clothes little kids make. Plus it is a quiet washer, a plus. But when a part broke not so quiet....and just that one part is half the cost of a new washer. So good washer but being so expensive I would expect the parts to be easier to replace.
I would recommend this to a friend!
Response from electroluxappliances.comBy Briana, Online Outreach Specialist, June 5, 2019
Hello, Valued Consumer! Thank you for your feedback! We sincerely apologize for your experience with your Electrolux Washer. We make every effort to manufacture quality products, and your concerns have not gone unnoticed. If you have any further questions, comments or concerns please contact us directly at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Only worked for 2 1/2 years, then stopped working
on November 13, 2019
Posted by: DanMan77
from Souderton, PA
We bought this washer about 2 and a half years ago. The front panel started to not respond to touch, but now it's on the fritz. When it's powered on the temperture selection keeps adjusting on its own constantly, the washer will start on it's own if the door is shut, but when it is running it constantly beeps and then stops in the middle of it's cycle. We can't use it at all anymore.
Response from electroluxappliances.comBy Anna P. , Online Outreach Specialist, November 19, 2019
Hello DanMan77. Thank you for taking a moment to share your detailed review of this product. We are saddened to learn that you have experienced a failure with the performance of this appliance. Our team would like to troubleshoot with you to learn more about what is going on. Please be on the lookout for an email correspondence from our team regarding a resolution. We do apologize for any inconvenience you have incurred with these concerns. If needed, our team may be reached by calling 1-877-435-3287 Mon-Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting electroluxappliances.com