Customer reviews from electroluxappliances.com
Electrolux - Perfect Steam 4.3 Cu.Ft. 9-Cycle Front-Loading Washer with Steam - Titanium
Average customer rating
4.6
(826 Reviews)
Rating breakdown 826 reviews
5 Stars
632
4 Stars
136
3 Stars
21
2 Stars
14
1 Star
23
94%of customers recommend this product.
(
751 out of
803)
Customer Reviews for Electrolux - Perfect Steam 4.3 Cu.Ft. 9-Cycle Front-Loading Washer with Steam - Titanium
Customer Rating
5
Great washer
on November 17, 2018
Posted by: Rodne
from Beaufort., sc
[This review was collected as part of a promotion.] As much as I was against a front load washer. This is a game changer. Freaking love the washer and the options. Plus how quiet it runs.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
DO NOT BUY AN ELECTROLUX APPLIANCES!!!
on November 18, 2018
Posted by: BubbaKins2000
from St. Helens, OR
I turn the power on and the door locked started at "1" and drain pump turned on. If I hit "cancel" button, it cancelled and then did this again, so never, ever, ever buy electrolux appliances.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Anna, Online Outreach Specialist, November 19, 2018
Hello. We apologize for any inconvenience this has caused. We invite you to contact our customer service team directly so we may understand more of what the complaint is about. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Don't recommend
on November 26, 2018
Posted by: Gerilynne
from South Bend, IN
I have only had this machine for going on two years and have already had a repairman to come out 6 months ago because it wasn't draining, and now having to have one come out tomorrow because it won't spin. Having to have a 2 year old machine repaired twice in 6 months is two too many for the price paid.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Online Outreach Specialist, November 28, 2018
I hate to hear about your washing experience, Gerilynne. I understand that you're scheduled for service. Please feel free to contact us at 1-877-435-3287; Monday through Friday from 8am to 8pm EST while the technician is there for further repair assistance. Kindly, Courtney
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Nice washer
on December 13, 2018
Posted by: Ivan
from New York
[This review was collected as part of a promotion.] I bought this washer to replace my old washer. It works good but the machine shakes a lot when spin. Shock absorbers replaced under warranty. Works fine now.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Best washer
on December 29, 2018
Posted by: Hope Torri
from North Wales PA
[This review was collected as part of a promotion.] I purchased my washer about a month ago after returning one I had for about 2 weeks. The Electrolux is great and has many choices of cycles and does a great job!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
So glad we went for Electrolux!
on January 16, 2019
Posted by: LindsayC
from New York
[This review was collected as part of a promotion.] Huge capacity and perfect to have with our new little bundle of joy. We use it constantly and could not be happier!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
on January 17, 2019
Posted by: ph14
from Illinois
[This review was collected as part of a promotion.] This is a great washer....so many different settings and does a great job. So glad I bought the Electrolux
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Great features
on April 14, 2019
Posted by: Namaw
from Omaha NE
I bought this washer 17 months ago, liked how it washed for 4 months. Then had a repairman our 4 times & they ended up replacing it., but was without a washer for 3 weeks. The new one needed repair work after 11 months. When the repairman left I started a load of laundry only to have the same repair code up on. Would I get another one? NO, even though I think it does a good job cleaning the clothes. Too many repairs in less than a year and a half with only 2 people living here.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy R'Shaye, Online Outreach Specialist, April 15, 2019
Hello, Namaw.
Thank you for sharing your experience. I understand you position. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
I am happy to see we were able to provide you with service rather quickly. Should you need additional assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri 8:30 am-8 pm EST.
Regards,
R'Shaye
Thank you for sharing your experience. I understand you position. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference.
I am happy to see we were able to provide you with service rather quickly. Should you need additional assistance, please call our Customer Care Team at 1-877-435-3287 Mon-Fri 8:30 am-8 pm EST.
Regards,
R'Shaye
Written by a customer while visiting electroluxappliances.com