Customer reviews from lg.com
LG - 27" IPS LED 4K UHD FreeSync Monitor - Black, Silver, White
Average customer rating
4.1
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
31
4 Stars
7
3 Stars
5
2 Stars
5
1 Star
4
73%of customers recommend this product.
(
33 out of
45)
Customer Reviews for LG - 27" IPS LED 4K UHD FreeSync Monitor - Black, Silver, White
Customer Rating
1
Lasted 18 months
on April 15, 2020
Posted by: Unhappy monitor owner
After 18 months of ownership suddenly started giving off a strong burning plastic smell from the vents at the back and became unusable. Expected better for the money. Been buying flatscreen TVs and monitors for 20 years and this one lasted the shortest amount of time.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 12, 2020
We are sorry to hear your appliances were not delivered. We apologize for the delay and lack of communication. Please follow-up with Best Buy regarding your order. If you have further questions or concerns, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: TBoneWalker
from Boston Ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this monitor to use with a 2019 MacBook Pro. The clarity is amazing while viewing pictures and web pages. The inputs on the back of the monitor, USB C, USB, HDMI, Display Port, make it very convenient to hook up peripherals. The monitor also comes with and assortment of cables to accommodate various setups. Setup is very easy.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: LG afcianado
from Lafayette IN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought several weeks ago; my laptop screen was too small; I can read the documents just fine now.
Good picture and features as advertised.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Pat4148
from Western New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned this for a couple of weeks. The quality of construction and the quality of the picture are outstanding. Updating the software on the LG website is too difficult for 2019. There should be a way to click on your unit and have all desired updates downloaded and installed.
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5
Features
3
Value
5
Response from lg.comBy Chris, Customer Service, December 17, 2019
Your feedback is very important to us and will be shared with our product team.
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
If you decide to give LG products another try and have concerns or questions, you can contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
LiveChat: https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/ ^CP
Written by a customer while visiting lg.com
Posted by: Sweet Ps
from Maryland
Verified Purchase:Yes
The quality of the picture is fantastic! The remote and user interface is a huge improvement over our previous LG smart TV. We love the airplay but disappointed it doesn’t have the Apple TV app as claimed by the Best Buy sales rep. Will there be an update to add Apple TV.
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Red Corners with connection to MBP-15 via usb-c
on December 2, 2019
Posted by: rumur
from Budapest, Hungary
I've bought this monitor almost two years ago.
The purpose of this monitor was to stream a video via usb-c from MBP and play on PS4 PRO.
The purpose of this monitor was to stream a video via usb-c from MBP and play on PS4 PRO.
The first 6 months the monitor was connected to a MBP 13" Late 2013 via HDMI and PS4 PRO and all was excellent.
Then I've got an MBP 15" 2018 and started using it via usb-c, after one month of use it was great, the image was vivid and sharp, then I noticed that all 4 corners of the monitor got the red corners and every day they got bigger and bigger, I've started google and found that I'm not the only one who has such issue with such setup.
The temporary fix was to turn the monitor off for 1 month, the red corners are gone, but then if you start to use this monitor again the red corners again shows up.
Don't know how to get rid off those red corners.
Who knows how, please give an advice.
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: Ceng
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had this monitor for 2 weeks. For a desktop, a separate video card would be highly recommended to bring out the best of this monitor. I initially had the Intel HD Graphics 620 drive the monitor and found occasional pauses, presumably the computer trying to keep up with the monitor graphics. Static 4k pictures were excellent however.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
3
Beautiful display with some flaws
on August 9, 2019
Posted by: Hildebrand
from The Netherlands
The screen looks good: thin edges, glossy white back.
Some (possible) flaws do appear:
- the content on the screen is more yellow than on my connected MacBook Pro, unclear if this is just because it's a different screen manufacturer
- sometimes I don't get a signal when connecting to the MacBook Pro, unclear if it's an issue with the display, or the connected MacBook
- the content on the screen is more yellow than on my connected MacBook Pro, unclear if this is just because it's a different screen manufacturer
- sometimes I don't get a signal when connecting to the MacBook Pro, unclear if it's an issue with the display, or the connected MacBook
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com