Customer reviews from lg.com
LG - 27" IPS LED 4K UHD FreeSync Monitor - Black, Silver, White
Average customer rating
4.1
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
31
4 Stars
7
3 Stars
5
2 Stars
5
1 Star
4
73%of customers recommend this product.
(
33 out of
45)
Customer Reviews for LG - 27" IPS LED 4K UHD FreeSync Monitor - Black, Silver, White
Posted by: QAnom
from Fort lauderdale, FL
Verified Purchase:Yes
[This review was collected as part of a promotion.] First let me say that this monitor is by far the best picture quality I have seen in any monitor in my life. The reason for the low rating however is that it is also the only monitor that suffered from the types of quality problems I didn't even know a monitor could have. All edges and especially corners of the monitor started to bleed this bright white light after about 2 years of use. It's bright enough that you actually can't see anything under those areas. The problem is consistently getting worse. I would've thrown it away if it was a cheaper monitor already.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
5
Value
3
Response from lg.comBy ^DLI, LGE Social Media, May 2, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Good picture; no longevity
on November 6, 2021
Posted by: telcy
[This review was collected as part of a promotion.] Have this monitor since end of 2017 and it is suffering bad edge bleeding and image retention for the last 2 years. Otherwise the picture is great but definitely not a recommendation from my side.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Perfect monitor for USB-C MacBook Pro
on January 2, 2018
Posted by: cmbpro2017
[This review was collected as part of a promotion.] I bought this monitor a month ago and have been very happy with it. The USB-C provided cable not only provides video/audio to the monitor but also charges the MacBook Pro keeping down cable clutter on the desktop. While it does not have any internal speakers, a rear 3.5mm jack easily connects to an external audio system which provides better quality than any internal speakers could possibly provide. I especially like the stylish thin border and brushed stand. Setup was a breeze.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Chris1990
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] I fell in love with this monitor. I also have a 4K lg tv but it’s to large for gaming. This monitor if perfect A+++++++
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: hmi1
from Brooklyn, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good, large screen with sharp text and graphics. My only complaint is that there is apparently a known, persistent difficulty (according to online discussions) with the LG and the new Mac Mini —it can be difficult to impossible to wake the computer from sleep. Sometimes only a restart will do it.
Pros: Performance
No, I would not recommend this to a friend.
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: TBoneWalker
from Boston Ma
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this monitor to use with a 2019 MacBook Pro. The clarity is amazing while viewing pictures and web pages. The inputs on the back of the monitor, USB C, USB, HDMI, Display Port, make it very convenient to hook up peripherals. The monitor also comes with and assortment of cables to accommodate various setups. Setup is very easy.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Looks great, heavily flawed.
on December 30, 2020
Posted by: Agent Walker
from Detroit, MI
[This review was collected as part of a promotion.] Let’s start with the fact that it’s in for repair. The usb-c port doesn’t work anymore and it never consistently worked.
The port is great but doesn’t sprout enough power to keep a MacBook Pro charged so I still Have to use one of the ports on my mbp for charging which defeats the purpose of me buying this monitor that features usb-c charging. I have An hdmi switcher that’s much more convenient so I spent Extra for nothing.
It doesn’t have a built in speaker so I’ve had to buy an external speaker and mount it with the monitor. And I have To physically reach up to control the volume.
These are definitely little things. Things I thought I could Overlook when making the researched purchase that I made. But now having it out for repair and having to use the older 1080p variant which has a speaker built in and all the ports work, I’ve decided to sell this one when it gets back from repair and find something else.
The positives: it looks amazing like you’d expect an LG to look!! The screen and the casing. The minimized bezel looks great even though it has a lower lip, something the 1080p variant does not. I’m not disappointed in this product other than having to send it out for repair and the repair process leaving much to be desired. If I had To do it again though, I would Not.
Pros: Style/Design, Performance
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great Monitor
on July 5, 2017
Posted by: Jared909
[This review was collected as part of a promotion.] I don't know why other people are complaining. Me and a colleague both have this monitor and it works perfectly! I have tried 3 other 4k monitors (Samsung, HP, Acer) but this one is the best! It works right out of the box. The stand is great. A lot of the other stands on most 4k monitors are cheap or not sturdy.
This monitor has the menu button on the bottom to switch inputs easily. I can switch between my MacPro connected with a DisplayPort cable, my 2016 MacBookPro 15" with touch bar using USB-C and a 2013 MacBookPro 15" with HDMI. No problems switching between them and all work great!
I have no wake problems, no flickering problems. Another cool feature that I haven't seen on any other 4k/UHD monitors is the extra USB 3 inputs. One has quick charge so I can charge a speaker, my phone or iPad.
The color is great!
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com