Customer reviews from lg.com
LG - 27" IPS LED 4K UHD FreeSync Monitor - Black, Silver, White
Average customer rating
4.1
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
31
4 Stars
7
3 Stars
5
2 Stars
5
1 Star
4
73%of customers recommend this product.
(
33 out of
45)
Customer Reviews for LG - 27" IPS LED 4K UHD FreeSync Monitor - Black, Silver, White
Posted by: gbo1
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to pair with my new Mac Pro laptop. Very pleased with the size, clarity, color and vibrancy of the monitor.
Pros: ease of use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: DoctorRude
from Layton, UT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Perfect size, great color, USB-C connection. Makes Affinity Designer much more fun to use.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Excellent but for a short time only
on January 14, 2021
Posted by: Anonymous
from Denmark
I brought this monitor a bit more than two years ago and have been really pleased. Only after a bit more than a year it started to show "halos" in corners, albeit not really severely. Now, after a bit more than two years the degradation is horrible. It is a beautiful monitor but the performance over time is really, really poor. I am extremely displeased with the quality of this product.
Pros: Style/Design, easy to use
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 1, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
2
Looks great, heavily flawed.
on December 30, 2020
Posted by: Agent Walker
from Detroit, MI
[This review was collected as part of a promotion.] Let’s start with the fact that it’s in for repair. The usb-c port doesn’t work anymore and it never consistently worked.
The port is great but doesn’t sprout enough power to keep a MacBook Pro charged so I still Have to use one of the ports on my mbp for charging which defeats the purpose of me buying this monitor that features usb-c charging. I have An hdmi switcher that’s much more convenient so I spent Extra for nothing.
It doesn’t have a built in speaker so I’ve had to buy an external speaker and mount it with the monitor. And I have To physically reach up to control the volume.
These are definitely little things. Things I thought I could Overlook when making the researched purchase that I made. But now having it out for repair and having to use the older 1080p variant which has a speaker built in and all the ports work, I’ve decided to sell this one when it gets back from repair and find something else.
The positives: it looks amazing like you’d expect an LG to look!! The screen and the casing. The minimized bezel looks great even though it has a lower lip, something the 1080p variant does not. I’m not disappointed in this product other than having to send it out for repair and the repair process leaving much to be desired. If I had To do it again though, I would Not.
Pros: Style/Design, Performance
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, January 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Beautiful picture and surprisingly good sound.
on December 14, 2020
Posted by: Jeff962
from Austin, TX
[This review was collected as part of a promotion.] I purchased this product a couple of weeks ago and so far I love it! The picture is incredible, and the sound from the TV itself is surprisingly really good. I highly recommend this product!
Pros: Style/Design, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great Monitor
on December 11, 2020
Posted by: glawsond
[This review was collected as part of a promotion.] I love this monitor. The colors resolution are great. And, I love the size
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great resolution, sound and versatility
on December 11, 2020
Posted by: brian93103
from Central Coast, CA
[This review was collected as part of a promotion.] This was an excellent addition to my home office setup, allowing me a large configurable workspace with extremely high resolution. Watch Netflix on it when not working and it handles that as well as USB-C output. Unexpected bonus was built in sound is very good. I'd listen to it before buying adding speakers.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
it gave up after little use
on May 4, 2020
Posted by: GF2U
from Georgia
Super nice product. However USB-C port gave up after 4 years of very little use. Switched to HDMI ports obviously with no charging and then they began to have issues. The init ended up in the dumpster
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 6, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com