We have enjoyed our Vitamix for many years. Each morning I prepare breakfast for my wife and myself in our 64oz container and we love it. However, for smaller mixings we thought that it would be good to have a smaller container. We felt that the 48oz would do the job so we ordered it. Unfortunately, we found it to be unbalanced and clumsy to handle. We therefore returned it in exchange for the 32oz container which is perfect. I believe that the sole purpose of the 48oz is to fit under the cupboards of most counter tops which I find unnecessary as you can easily leave the base unit on the counter and store the container(s) in a cupboard. This review of 1 star is for the 48oz container only. Overall our Vitamix is a great product and deserves a 5 star rating.
We purchased the 48 oz container for our Vitamix and use it almost every day. It is just the right size for our family of two and fits nicely under the counter.
Pros: Speed of Service, Durability, Easy to use, Product features, Power
Written by a customer while visiting vitamix.com
Customer Rating
2
Container is Cloudy and looks gross all the time
on January 4, 2018
Posted by: Mandyl7777
from Camby IN
Gender:Female
The container is awful. It scratches and looks cloudy very quickly. I follow all the cleaning instructions and the container looks horrible. There needs to be a fix to that and a container made that could be for both dry and wet ingredients versus purchasing 2.
Pros: Easy to use
Response from vitamix.comBy Household Customer Service, April 5, 2018
All of our containers are made of BPA Free Tritan which, though sturdy enough to handle high-powered blending, can become marred or scratched by blending dry ingredients! This will not impact the performance of your product in any way. If your container has developed a cloudy build up, we can provide you with some cleaning tips to clear that up if you can email us directly at service@vitamix.com!
I love my Vitamix blender, but do not like using a plastic container. It is not good for the environment and is easily damaged. Plus, Vitamix just charges way too much for it. It is nice to have the lower profile, wider container, rather than the taller one. When this machine bites the dust, I will be moving on to another brand. (Of course, if Vitamix decides to switch to glass and make their products more reasonably priced, they will have me for life.)
Pros: Texture Quality, Power
Response from vitamix.comBy Household Customer Service, March 27, 2019
We know purchasing a Vitamix blender is an investment. But Vitamix blenders are built to last, helping you buy dependable, not disposable. Our Research and Development Team is continuously researching product development. Currently, we have not found a suitable glass container design to meet the strict safety and performance requirements Vitamix places on its products. We continue to work on a design so stay tuned in the future.
I purchase this for smoothies because it appeared that the product would not get stuck along sides while permitting air to funnel down and therafter not mix well. This does not function as proposed and I might have well just used my taller container..........Sorry
Pros: Power, Texture Quality, Easy to use, Durability, Speed of Service, Versatility
No, I would not recommend this to a friend.
Written by a customer while visiting vitamix.com
Customer Rating
1
Impossible to reach
on June 1, 2020
Posted by: MERRR
Gender:Female
I have left messages and called over and over and still no success. I never get a call back. Impossible to get ahold of someone!
Response from vitamix.comBy hhcc, June 23, 2020
Hi there, we're sorry to hear you were unable to get in touch with our customer care team. We are currently experiencing a high call volume at this time, and appreciate your patience. Other ways to contact us include email service@vitamix.com, or by messaging Vitamix on any social media platform. We hope we are able to get any issues you may have resolved, and get you back to blending!