Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(2,873 Reviews)
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product.
(
2,693 out of
2,846)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
It has a good battery life.
on October 14, 2015
Posted by: Lovemy3kids
from California
The battery doesn't last all day since I use it alot. I love the the battery charges extremely fast. It is light and comfortable. Wish it had adobe flash player. Wish it had more memory.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Overall rating
on May 3, 2016
Posted by: Kilosmom1
from Gainesboro,tn
Expertise:Intermediate
I purchased my galaxy s5 1 month ago after being a loyal iPhone user because of all the rave about the galaxys, Big Mistake!! This is the worst phone I have ever hAD. PHONES DON'T SHOW UP HALF THE TIME,SERVICE IS TERRIBLE,VOLUME IS LOW,IT TAKES FOREVER TO GET AND RECEIVE TEXTS, I UNPLUGGED THE PHONE AND IT ERASED ALL MY CONTACTS AND PHOTOS AND DID NOT BACK THE UP SO THEY ARE LOST FOREVER. I HAD VERY IMPORTANT MESSAGES SAVED,THERE GONE THAT CAUSED ME TO LOOSE $2500.00, IT EVEN ERASED EVERY ING ON MY 32 GIG SD CARD,SO THIS PHONE IS A NIGHTMARE!!! I WILL NOT RECOMMEND THIS PHONE TO ANYONE.AND NOT I'M STUCK WITH IT CAUSE I SPENT ALL MY MONEY ON THIS PHONE AND CAN'T AFFORD TO BUY A NEW IPHONE.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best!!!
on May 26, 2016
Posted by: pipman60544
from Allentown, Pa
Expertise:Intermediate
This phone is nearly the best phones I've ever had in my life. I wouldn't give it up for anything, and neither should you. Get your Samsung galaxy S5 today because it's worth every penny. Thanks Samsung for making such a unique phone.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, water resistant, long lasting battery time, tv remote sensor, heart beat sensor
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
System issues
on November 16, 2016
Posted by: Sigh1
from California, USA
Expertise:Intermediate
I currently have a S3 and I do love the line of Samsung Products but I don't know what went wrong with my S5. I purchased it and sent it back because I was having issues. I got back another a brand new one and was experiencing the same issues.
-The picture quality was not as clean as my S3
- The dial pad does respond whenever you call a customer care or a line that requires you to press a number to proceed.
-Whenever I dial a number an the option comes up to press just once or always when I pressed just once, the screen starts running and saying connecting and that is it doesn't stop. it annoyed the heck out of me so of course I returned it.
- The dial pad does respond whenever you call a customer care or a line that requires you to press a number to proceed.
-Whenever I dial a number an the option comes up to press just once or always when I pressed just once, the screen starts running and saying connecting and that is it doesn't stop. it annoyed the heck out of me so of course I returned it.
No water touched it.
Pros: Inexpensive, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING!!!
on December 1, 2016
Posted by: Beboncho
from Arizona, USA
Expertise:Expert
This phone is fantastic. I have had it for years and it is still in new condition. I love this galaxy S5.
Pros: Bright display, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung
on December 1, 2016
Posted by: LuvMyPhone5
from ALABAMA
Expertise:Intermediate
I love my Samsung. I would not even trade it for a iphone.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have had this phone since they came out
on June 21, 2018
Posted by: Dollymeemo1
from Atlanta
Expertise:Expert
Love it! Would like for the screen to be bigger but it's the best!!!!
Pros: Realistic color, Lightweight, easy to use, great quality
Cons: could be larger
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AMAZING PHONE!!!
on April 11, 2014
Posted by: Britrain
from Gastonia, NC, USA
Expertise:Beginner
Super fast, user friend and features that no other device has love this product!!
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US