Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(2,873 Reviews)
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product.
(
2,693 out of
2,846)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5
Best phone out there!
on April 14, 2014
Posted by: LoyalCustomer93
from Akron, OH
Expertise:Intermediate
I have no complaints. Samsung never disappoints! I've been with the galaxy family since the first one!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, water proof, battery lasts all day with heavy usage
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new Android
on April 12, 2014
Posted by: KittenMittens3
from NJ
I've been with Apple phones for the last three years, and blackberries before that. This phone is SO much better. Such a step up. Finally I don't have the slowest, oldest, ugliest phone in the group, in the office, in the family!
This phone was easy to learn how to use. The colors are bright and beautiful, and it is very fast. The camera is amazing! I am excited about the durability and the water resistance, though I am on submerging it as I saw in many of the Youtube videos online!
My only complaints are that some of the apps I use quite a bit, do not work on Androids. :(
I travel a lot, and there is no Concur, no Marriott app, and many of the airline apps are missing.
I travel a lot, and there is no Concur, no Marriott app, and many of the airline apps are missing.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: not all apple apps work on droid
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
amazing!
on April 12, 2014
Posted by: Ecrodick
from Mechanicsville, VA
This is honesty the best phone I have ever owned. It is beautifully designed, amazing fast and super light weight for its size. You can't eve begin to appreciate it till you can hold it in your hands and use it. Samsung thanks! :D
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of features
on April 13, 2014
Posted by: CountryConnie
from Jamestown, La
The Galaxy S5 has lots of features. Very fast loading things.
Pros: Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 28, 2017
Posted by: ShellyA515
from Drexel Hill, Upper Darby, PA, USA
Expertise:Expert
I have had this phone since 2014 and I have never had a problem with it. It has great pictures, sound, plenty of space.
Pros: Bright display, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
S4 is much, much, much, much bettter.
on December 4, 2014
Posted by: PlanetJoe
from Las Vegas, NV, USA
Expertise:Expert
Sad to say but this is the worst phone I have ever had. I upgraded from the S4 and regret the day I did that. it has memory issues. ie. sluggish, super slow and freezes. I already replaced 3 (yes 3) phones and they are all the same. GARBAGE!
The S4 was much faster and solid. a favorite feature on the S4 was taken out from the S5; the feature where the screen wont turn on when in pocket or purse. this was great because I always hated the lock screen, but with the S5 I have to use the lock screen otherwise it will turn on in my pocket and dial random numbers and open random apps.
I simply hate this phone and it was a huge mistake to give up on the S4 for this peace of garbage.
What is most surprising is that I don't hear about these issues anywhere online but I have heard it from a couple of friends that have the S5. again, I replaced it 3 times and they are all the same.
Stay away from it. get the S4 or wait for the S6.
The S4 was much faster and solid. a favorite feature on the S4 was taken out from the S5; the feature where the screen wont turn on when in pocket or purse. this was great because I always hated the lock screen, but with the S5 I have to use the lock screen otherwise it will turn on in my pocket and dial random numbers and open random apps.
I simply hate this phone and it was a huge mistake to give up on the S4 for this peace of garbage.
What is most surprising is that I don't hear about these issues anywhere online but I have heard it from a couple of friends that have the S5. again, I replaced it 3 times and they are all the same.
Stay away from it. get the S4 or wait for the S6.
Pros: Bright display, Realistic color, big screen
Cons: Poor quality, super slow, not enough memory, sluggish, freezes, no in-pocket screen sensor lock as the s4
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
not worth a dime if you like blurry photos
on February 14, 2015
Posted by: libra1992
Expertise:Expert
I was recommended by a friend to try this phone. Come to know this phones camera is poor quality. The camera doesn't take good photos at all. My photos came out blurry 90% of the time and i had photography training in college. I was really disappointed in it. The camera only good in the ads. The phone stalls on me alot when trying to go to one app to another. it was too late for me to return it to get a new phone. Bigger phones are not always better. I will be telling anyone to not purchase abother galaxy if they value their money. The phone is just made of cheap plastic.
Cons: Poor quality, Not high def, Did not meet expectations, poor quality camera
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
The new Galaxy S5 is awesome!
on April 14, 2014
Posted by: GmaCindy
from Kentucky
Expertise:Intermediate
I just got my new Galaxy S5 today and I am already in LOVE with it! It has some great new features that I can't wait to get into. I will update my review in a couple of weeks after I have had a chance to really check it out but I have no doubt it will be a great review. I LOVE all of my Samsung products.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US