Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(2,873 Reviews)
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product.
(
2,693 out of
2,846)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
Great phone
on April 26, 2017
Posted by: Discobunny
from California
Loved my phone but had issues after factory hard reset locked me out of my accounts.
Pros: Bright display, Realistic color, Built-in speakers
Cons: charging port issue
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
All right
on May 4, 2017
Posted by: klownfreak89
Love everyting about it EXCEPT the battery life i had mine only 6 months or so and the battery life started dropping big time i have to charge it every 3 or 4 hours and im not even on it . but other than that great phone.
Cons: battery life
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on May 22, 2017
Posted by: stmapman7
from AZ
I have owned this phone for almost two years and enjoyed using it. Although I had some issues with some apps with it, the phone itself was great when I used it for a variety of uses, from creating apps to downloading and using them.
The size of the phone was larger than the previous Samsung Galaxy (S3), which I very much liked.
Pros: Durable, Built-in speakers
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Not bad
on May 24, 2017
Posted by: Look4mejl54
from Cedar Rapids, IA
Expertise:Intermediate
I've owned many Samsung products and continue to buy them
Pros: Bright display
Cons: Not high def
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good product but battery
on August 26, 2017
Posted by: BizM
from Maine, USA
Expertise:Intermediate
Phone worked great but battery swelled up enough to push the face of the phone up and unseal it. Now not sure what to do with old battery.
Pros: Bright display, Realistic color
Cons: bad battery
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Pretty good for what i spent on it.
on January 27, 2018
Posted by: CMK24601
from Oakdale, MN 55128, USA
Expertise:Intermediate
The Galaxy S5 is a good phone all in all. it's light weight, charges fast and has nice security features. I do have a few issues with it, one is the Peel app... I don't like it, but I cannot remove it from my device. The other issue is one of space. I have tried moving applications to the SDcard, but then I cannot access them after the phone restarts. This has meant reducing the amount of apps I have on my phone'
Pros: Bright display, Inexpensive, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
2
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Software update issues on verizon S5
on February 21, 2018
Posted by: new2this2
from Nebraska
Ive owed 2 S5's. Overall I loved the phone. Only 2 down sides.
#1 was that the Camera was horrible. I never could be a decent picture with it. But i was use to not using the camera on my phones due to the issues i had with my S3.
#2 was that the phone was constantly updating. I would run an update and then it would immediately want to update again. And twice it updated and then wouldn't load passed the Verizon start up screen. The first time this happened I was able to factory reset it and start over (losing all picture, apps, and information stored on the phones memory). The second time I factory reset it and it still is locked up on the start up screen rendering the phone absolutely useless.
If it weren't for these to issues this would have been the perfect phone. The battery life was incredible compared to the S3 that i upgraded from. The display screen as usual with samsung was great. The phone was light and durable. I will miss using this phone
Pros: Bright display, Durable, Lightweight
Cons: software issues, horrible camera
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Good Camera
on September 3, 2018
Posted by: Anonymous
from Texas
Great operation system to run over 100 applications that are, as defult, not able to delete. But not fast enough to glide through apps that are running without lagging the phone.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
3
Value
3
Written by a customer while visiting Samsung US