Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,873 Reviews)
Open Ratings Snapshot
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product. 
(
2,693 out of 2,846
)
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Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
I LOVE MY PHONE!!
on July 31, 2016
Posted by: Sharks1
from NC
Expertise:Expert
I have never been happier with a cell phone, service and plan. I've owned several different phones, but the Samsung S5 is the best. It's so easy to use. It's just the right size. I love everything about it!!!
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers, easy to use
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
update
on August 5, 2016
Posted by: mokhtar
from Tunisia
Expertise:Expert
i can t update my phone to android 5.0 i m now in android 4.4.2
Pros: Inexpensive
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
it definitely did the job
on August 23, 2016
Posted by: gg18gg18
from New York, NY, USA
my phone did hold up, but after one year apps and the phone started crashing which left the phone unreliable
Pros: Durable
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love how easy it is to use my phone.
on August 28, 2016
Posted by: Jujubeansmother
from El Monte, CA, USA
Expertise:Intermediate
My phone is my other half. Without it i feel lost. I love how you can go through it with ease. The design is beautiful. Its nice and thin. Ok so that's the pros. The only con i could think of is the speaker. I dont like that it's on the back. But overall I love my phone.
Pros: Bright display, Realistic color, Lightweight
Cons: speaker is on back
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on September 1, 2016
Posted by: Earthday
from FL
Expertise:Intermediate
Great phone overall, would like more battery life. Not able to pair with Samsung smart tv
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: short battery life.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Go For The Bigger Galaxy
on September 1, 2016
Posted by: MATEO1
from Central Coast, CAlIFORNIA
Expertise:Expert
Honestly can't complain, Phone was durable and lasted 3 years, But uncompareable to the new galaxy
Pros: Durable, Inexpensive, Lightweight, beginner galaxy must-have
Cons: battery life
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst
on September 5, 2016
Posted by: cechank3
from Auburn, AL, USA
Expertise:Intermediate
Worst Samsung product ever! I have had many Samsung products but this one is the all time worst, drops calls left and right , won't work with Bluetooth ( Earpiece, printer ), deletes contacts and many other programs ( They just disappear ).
Pros: Bright display, Lightweight
Cons: Did not meet expectations, not the quality samsung product i expect.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Refurb value
on September 9, 2016
Posted by: Seian
from Springfield, MA
Expertise:Intermediate
I picked this up as a refurbish model - probably old to some but an excellent upgrade for me. I've been using other Samsung products (tablet) so there's not much to learn. I do wish however that there were some instructions for initial setup included. Either it was missing or never was.
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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