Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,873 Reviews)
Open Ratings Snapshot
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product. 
(
2,693 out of 2,846
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Love my phone
on October 10, 2014
Posted by: jennddd
from Long Beach, CA, USA
Expertise:Expert
I love the Samsung Galaxy S5. The only thing I would change about it are the speakers, they are just not that loud. I have to keep the phone face down just to hear it when it rings or notifications. Just wish they didn't cost so much because I would love to be able to buy some for a couple of friends and family for Christmas but because these phones cost as much as my rent, I cannot. Other than the price and the speakers, it is basically wonderful. Thank you!
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
this product has great features.
on October 10, 2014
Posted by: sferguson05
from Stockbridge, GA
Expertise:Intermediate
This phone has has great features, excellent video quality.
Pros: Bright display, Durable, Realistic color
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Cell Phone To Date
on October 11, 2014
Posted by: Retired44Bill
from Spring Hill, FL, USA
Expertise:Intermediate
This is one remarkable phone. It has taken the place of my home computer and tablet except for watching movies. For that I like the bigger screen. It's like my best friend. I just talk to it and it does what I want. A lot of the apps work together which makes it a lot easier. The sound quality is excellent, the screen is bright and just the right size. I have friends that have the iPhone and after seeing what mine can do and the screen size they want to change phones. I have had cell phones since they first came out. A lot of bad ones over the years. It's nice to finally have one with such great features and long battery life. If you don't have one get one TODAY. You will not be disappointed.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, screen size
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Slim, light....the World at your Galaxy S5
on October 11, 2014
Posted by: KTPainting
from Pittstown, Franklin, NJ, USA
Expertise:Expert
After my last phone 2.5 years ago....which just blinked out performance wise and bad cell carrier...I was ready for an upgrade!
I am a small business owner and needed a phone the had real 4G coverage and usage (Verizon).
Screen size is perfect any bigger...get a tablet. Able to carry in pocket or suit...if you take off protective case, you notice the slim lines of the phone and the vey light weight!
They have all the design to the T, and visibility of feature big bright and simple to use. One day of playing and your an expert ready to tackle the World.
You can not go wrong with ANY Samsung products!!!!! TV to phones...Samsung gets it right,
quality and nothing less!
Pros: Bright display, Durable, Lightweight, slim, modern, phone for the future
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
child proof
on October 11, 2014
Posted by: loveof2
from Sacramento, Ca
Expertise:Intermediate
I love my Samsung & my kids do too. It has great features like the extra volume whIle on speaker it's great since my kids are always being loud. The camera what can I say it's AWESOME I believe it to be the best feature of all.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, child proof
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So much better than IPHONE
on October 11, 2014
Posted by: KayakingS5
from Orlando, FL
Expertise:Intermediate
I recently switched from an IPHONE 5 to the S5. The difference is amazing. I really thought I would miss the IPHONE, now I can't believe I actually owned one. The features of the S5 are truly well thought out and easy to use. There's a back button! Some reviewers feel the plastic case is inferior to Apple, however I find it to be sturdy and fits well in a protective case, not to mention it can handle a spilled glass of water. Also the NFC feature for Google Wallet is awesome. The option to install inductive charging also makes this a first rate phone. I also like that it syncs well with my Samsung tablet. Great product.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love the battery
on October 12, 2014
Posted by: mjk123
from Walla Walla, WA, USA
Expertise:Intermediate
I work somewhere my old phone will die before lunch I love that I can turn every thing off except the phone :) way to go samsung
Pros: Built-in speakers, Bright display, Lightweight, battery
Cons: colors of the phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone!
on October 13, 2014
Posted by: chellis74
from Omaha, NE
I went in to trade my iPhone 4S for the new 6 and left with the S5. I am so glad I did! The salesman just told me to hold it and try the use of the phone. The camera is exceptional, pictures are crystal clear! I love that I can change the battery if needed (not that I have needed to since it lasts great) and expand the memory. I take a lot of photos and videos of my kids and not having to spend an extra couple hundred for extra space is a real plus! The size of the screen is great and the use of the phone is really fast to learn. I've had it 3 weeks and am so happy I switched.
Pros: Bright display, Realistic color, Lightweight, great camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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