Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,873 Reviews)
Open Ratings Snapshot
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product. 
(
2,693 out of 2,846
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Not a smart phone, but an Einstein Phone !!!
on October 8, 2015
Posted by: MaryBMe
from South Carolina, USA
This phone does so much, and does it all GREAT. Sometimes I run across something new it can do, and its like a gift for the day. I find it simply an amazing phone. I got the s5 because I do like having a removable battery option, just slide a back up battery in, and I like having my sd card in there for storage.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight, it's brilliant
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good!!!
on October 8, 2015
Posted by: allison2831
from Miami, FL, USA
Expertise:Expert
Samsung's Galaxy S5 excels at everything that matters -- Android 4.4 KitKat OS; a bright, beautiful display; blistering quad-core processor; and an excellent camera experience. In addition, Samsung's efforts to streamline its own custom interface and reduce pre-installed bloatware pay off
Pros: Built-in speakers
Cons: Not high def
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has a lot of great features
on October 8, 2015
Posted by: blueeyes13
from NH
Expertise:Intermediate
I love my galaxy s5 it's awsome and the pictures come out great and I can send text with smileys
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
What?
on October 8, 2015
Posted by: Pubi
from Miami,FL
Ok what's with that 2 star?
Simple, Snapdragon processors think they are frying pans and Android Kit Kat prior to Material design was more stable. The latest version of Android on the S5 just causes way too much lag and freezing. This is also why I won't recommend the S5 anymore. Unless you change the OS. Then go for it. The S5 to me was a super-charged S4. The last true Galaxy S device.
Pros: Realistic color, Bright display, Durable, Lightweight, sd card, removable battery, fingerprint sensor, waterproof
Cons: newest android freezes, snapdragon processor
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product works great
on October 10, 2015
Posted by: Niebrand32
from Hawkinsville,ga
Expertise:Intermediate
I used to have an lg spectrum 2. Now that I have used the Samsung product. I will probably not use any other products. The phone has a great battery life and the phone in general is amazing. Only downside is that the high def. Isn't as good as I though it would be
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my S5!
on October 12, 2015
Posted by: LizMon
from California, USA
Expertise:Intermediate
They only thing I would complain about is that it can freeze sometimes, but nothing that can't be fixed. I love my S5 it works great overall and it has a great display.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: can get frozen at times.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on October 12, 2015
Posted by: glenwood
from NY
This phone is the greatest phone i have ever used. I have used other phones like the iPhone for example
This one is easier to use, you can see the screen better its more clearer. Your pictures are beautiful. I just really like this phone. I would recommend this phone to everyone.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Not high def
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S5
on October 12, 2015
Posted by: NITA91
from Mobile, AL
Expertise:Expert
This phone is awesome the screen size is amazing. If you need awesome camera quality this phone has it the camera is amazing. Also, the sound of the phone from music to talking is excellent!!!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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