Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(2,873 Reviews)
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product.
(
2,693 out of
2,846)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5
Handy
on October 1, 2015
Posted by: NJSny
from Oregon, USA
Expertise:Intermediate
Good size for computer work, calls and texting. Very user friendly. Enjoying it a lot. tks
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
samsun 5
on October 2, 2015
Posted by: fergus
Expertise:Intermediate
I like this phone except when on speaker phone it was almost impossible to hear the person speaking also i would like it to have the hands free mode like my samsun galaxy three had. it made it more convienent
to have the phone tell me who was calling and be able to respond with voice to answer or reject..I was able to find an app that helped increase the volumn on speaker phone but it took some time to do.
to have the phone tell me who was calling and be able to respond with voice to answer or reject..I was able to find an app that helped increase the volumn on speaker phone but it took some time to do.
Pros: Bright display, Lightweight, good pictures
Cons: Did not meet expectations, no hands free mode, speaker volumn on speaker phone setting
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
good phone with unique features
on October 2, 2015
Posted by: ravencat
Expertise:Intermediate
While the Samsung Galaxy S6 is the new "top of the line" Android phone, I'm glad I opted for the S5. Even though its processor might not be quite so fast and its camera quite as amazing, it has what I really need. I'm not a heavy gamer or photographer (I'll leave those things to the experts), but I do enjoy using my phone to keep track of emails and work. I also have a large music/movie collection, so the unique features of the S5 (its replaceable battery and additional storage via a micro SD card) have more than compensated for any "advances" the S6 might offer. The only real downsides are its size (it's a very large phone, but all smartphones these days are large) and the cheap plastic case (I presume it'll be easier to replace if it breaks, but I felt the need for a good case).
Pros: Bright display, Durable, Lightweight, replaceable battery, expandable storage
Cons: Too big, plastic casing
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE it!
on October 2, 2015
Posted by: fwbennett
from Rocklin, CA, USA
Expertise:Expert
I upgraded from a Samsung GS3 - Wow what improvements! I find myself turning to it more and more for vital information. The internet integration is so much better for example if I'm reading email in Yahoo and I click a link - the internet app opens up, when I'm finished, I can hit the back button and end up right back in my Yahoo email where I can delete THAT email if I'm done with it or move on. The increased screen size (physically the phone is only slightly larger but the screen size is considerably larger - much easier to read and work with documents and web pages.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a lots off app
on October 3, 2015
Posted by: sharooni
from okc , okla
Expertise:Expert
camera need improvement.red eyes 2- phone is . to wide
Pros: Bright display
Cons: Too big
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on October 6, 2015
Posted by: birdlady56
from Northern Calif
Expertise:Intermediate
Great product for the price. Extremely easy features .
Pros: Inexpensive, Realistic color, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect
on October 6, 2015
Posted by: bdornbush
from Santa Rosa, CA, USA
Expertise:Expert
I upgraded from a Galaxy S3 to an Galaxy S5. I didn't get an S6 because I wanted a removable battery. And having the SD card made transferring photos easy. So far, it has been great. There are many new things like the fingerprint scanner for login that I didn't know about until after I bought it and that I really like. My only complaint is that the screen is still not bright enough to read in the sun. My phone came with Lollipop and I really like this version of Android.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product software has lots of issues.
on October 6, 2015
Posted by: mike8615
from Irving, TX, USA
Expertise:Expert
I did 4 times warranty exchange but the problem was not fixed. In each device there was one or other software problem. Problems are like blackout screen, restart, frozen or hang screen and call drops.
Pros: Bright display, Built-in speakers
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
4
Written by a customer while visiting Samsung US