Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(2,873 Reviews)
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product.
(
2,693 out of
2,846)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
This phone is great
on June 11, 2015
Posted by: Chelly5280
from Wheat Ridge, CO
Expertise:Intermediate
This phone has awesome features. Great camera features, and everything is easy to use. Going from the GS3 to the GS5 was an easy transition, not a lot bigger but big enough to enjoy the extra screen space. I also love the s health features. And the ease of organizing your apps and icons.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on June 11, 2015
Posted by: Dvht
from Georgia
Love my Samsung Galaxy S5. Have had all of them. They keep getting better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 11, 2015
Posted by: Ayaaa
from Connecticut
Expertise:Expert
Love me new galaxy. It's amazing and easy to use..
Pros: Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Prefer my iPhone
on June 11, 2015
Posted by: Hopper74
Expertise:Expert
Prefer my iPhone like the seamless transfer of content and home automation apps
Pros: none
Cons: Too big, Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
Satisfied with my Galaxy S5 so far
on June 12, 2015
Posted by: LivinLovinLife
from Stockton, CA
Expertise:Intermediate
Pros: This phone is a nice upgrade from the iPhone 4s I was using before. I love the big, bright display. Battery life is good and I like that I have the option of keeping a spare battery for backup (not an option with the S6 or other comparable phones). Performance is decent.
Cons: The ringer volume is too low (even at max volume) and the ringtone starts out low and slowly increases in volume. There is no option in settings to turn the increasing ringtone volume off. This has resulted in way too many missed calls. The ringer on my iPhone was loud enough that I could leave it in one room and hear it anywhere in the house. The other issue I have with this phone is with the finger print scanner. While it is a nice option to have for unlocking your phone quickly at times when it's hard to look at/see the screen, I usually have to swipe 3 or 4 times before it recognizes my print.
Pros: Bright display, Lightweight, removable battery
Cons: low volume ringer
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is all around great. Camera phenomenal
on June 12, 2015
Posted by: Rach817
from New jersey
I love everything about this phone. Has so many things to do. You can make a bunch of pictures in a slideshow screen. Has no glitches. The camera and the pictures it takes are beautiful. By far my favorite option.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, camera
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Awesome design, loved the color, but the phone died after 9 months!
on June 13, 2015
Posted by: SarahDarah
from Mohegan Lake, NY, USA
Expertise:Intermediate
I absolutely loved my Samsung S5 in white- it looked sleeker and nicer than the other colors available at the time of my purchase (I hadn't seen the bright blue yet- that's a fun one!). I love the water and dust resistant design, especially as an avid hiker and commuter, I face many times where I'm caught in rain or kicking up dirt. The phone was also incredibly durable. It took a couple of tumbles, nothing major, but not even a scratch, ding or dent. The phone worked great, but after a couple of months I noticed that the battery drained faster, the phone itself seemed slower, and the phone would frequently restart on its own, overheat, etc. After 9 months the phone's screen completely stopped working. The phone itself turns on, but the screen no longer works, and so I can't use the phone any more and needed to get a replacement. T-Mobile provided me with a new one, but unfortunately my beautiful white model is no longer available, so I now have a black S5 which works far better than the previous one. No overheating, battery lasts forever, and the phone runs faster. I just wish it were white!
Pros: Bright display, Durable, Realistic color, Lightweight, water resistant, dust resistant, camera quality, sd memory card slot, removeable battery, easily customizable, power saving
Cons: Poor quality, Did not meet expectations, overheated frequently, plastic backing feels cheap, first s5 died in less than a year, restarted on its own frequently, camera start up time
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 14, 2015
Posted by: Uneeda
from Idaho, USA
Expertise:Intermediate
I especially like the way it syncs & works with my tab a.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US