Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(2,873 Reviews)
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product.
(
2,693 out of
2,846)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
4
Great Phone but has some issues
on June 1, 2015
Posted by: Jenbug9182
from Wading River, NY, USA
Expertise:Intermediate
After downloading the most recent update, I have experienced some issues with performance. And one major issue was the screen stopped working all together. Had to request a new phone through warranty as the screen just would not turn on without reason. Other than that, great phone.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
2
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 1, 2015
Posted by: Clarinetplayer19
from Plainfield, IN, USA
Expertise:Intermediate
Overall I love this phone. It has great qualities and beats other phones I have. The only thing I don't like as much is that the battery drains when playing games. I don't mind it because all phones have that problem. Everything else has been the best Ive ever had.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on June 1, 2015
Posted by: fish6564
from Stuart, FL
Expertise:Intermediate
You definitely gave the battery an upgrade! So much better than my S4! I really like my new S5! I didn't give it 5 stars because there's always room for improvement. It's a great phone!
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on June 2, 2015
Posted by: av510
from Hayward , CA
Expertise:Intermediate
It's great with cool useful features. Everything you need in one device.
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've Ever Had
on June 2, 2015
Posted by: AlyEva
from Tucson, AZ, USA
Expertise:Intermediate
I am more than pleased with my Samsung Galaxy S5. It has everything I need and is capable of doing so many things which make my life easier. It's fast, sleek enough (even with a bulky case) to fit in my back pocket, durable, and easy to use. Even my technologically-adverse mother was able to use my phone without too much trouble. I have nothing negative to say...everything I need or use is right at my fingertips!
Pros: Built-in speakers, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is my lifesaver daily.
on June 2, 2015
Posted by: SamsungFam
from Garden Grove, CA, USA
Expertise:Intermediate
My family, has become die hard Samsung owners. My husband owns the Galaxy S6. Both my teenage kids own the S4. I cannot rave more about my S5. I enjoy the sharing of videos and pictures with my family through the s beam capability. We all rave about our phones. We even just purchased a tab 4, and couldn't be happier. I love the camera available on the phones and tablet. The pictures and video are so clear, that we no longer use a separate camera. I have to utilize the calendar, and share it with everyone to keep us on track. The fast processing helps my husband in his technical job. My kids love the graphic for videos and games that they play. The kids and I, are know for talking family and friends into changing from iPhones to the Samsung Galaxy phones. Even my parents are now proud owners of the S6 each. I have encouraged them to make tutoring appointments. My brother also has his own S4, soon to be S6.
I cannot say enough on how your products are constantly enriching our lives. Thank you for making such a high quality, reliable, and exciting products.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, fast processing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excited then Disappointed
on June 2, 2015
Posted by: Mechuckles
Expertise:Intermediate
I was so excited to get my Samsung Galaxy 5. Not long after I got it, I realized that some of my favorite apps would not work properly on this device. I was annoyed to discover that third party apps were no longer allowed to write to the sd card. This basically ruined my love for my new phone. I now spend more time trying to move apps manually from my phone's internal memory to the sd card to clear enough space for the phone to function properly. Every time a third party app is updated in the market, it is updated and stored back to the phone's internal memory instead of the sd card to which it was moved to. I now have to keep track manually of my updates I have to manually move to the sd card. So frustrating! Very time consuming and disappointing! I actually have started hating this phone and no longer enjoy it! The speaker on this phone isn't very loud when it comes to listening to music. Hoping the Galaxy S6 will be better since it only has internal storage. But it will be awhile before I can get one since I have a disability income.
Pros: Bright display, Durable, Lightweight
Cons: Did not meet expectations, speaker not loud enough
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product stalls
on June 2, 2015
Posted by: Colorific
from Birmingham, AL
Expertise:Intermediate
I find myself having to reboot often. The phone overheats and freeze up. It did it even as I am typing this review.
Pros: Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, overheats
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Written by a customer while visiting Samsung US