Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,873 Reviews)
Open Ratings Snapshot
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product. 
(
2,693 out of 2,846
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
Samsung Galaxy S5
on May 4, 2015
Posted by: Bassman88
from Iowa, USA
Expertise:Intermediate
Phone works great! Fast and reliable! Replaced my S3 with S5 and it was a easy transistion with newer features. Battery life is great too!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great overall!
on May 4, 2015
Posted by: SamsungGirl12
Expertise:Beginner
I recently just bought my Samsung Galaxy S5 and I love it! It's fast, smooth, and the design is great. The fact it is water and dust resistant alone is fantastic! I have a little 3 year old running around my house and it helps to know my phone is just a little tougher than the average Joe. The screen is the perfect size and it's great for games and even netflix. I would recommend this phone to anyone. Thank you Samsung for making awesome products. Keep doing what you do best!
Pros: smooth and sharp.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great Pictures
on May 4, 2015
Posted by: TechFLGirl
I love the picture and video quality my Samsung Galaxy 5 takes, when compared to Apple iPhones. I also love the health built-in features of the phone and GPS tracking using Google Maps.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Water resistant
on May 4, 2015
Posted by: Bawd
from South Dakota
Expertise:Intermediate
I love the fact that my phone is water resistant and can charge without plugging the phone in
Pros: Durable
Cons: more options for rechargeable cover
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
love my new phone
on May 4, 2015
Posted by: megs29
from ks
Expertise:Intermediate
I have had lots of phones, but this is my favorite!! It's easy to use, has great battery life, & is durable!!
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S5
on May 4, 2015
Posted by: joy68
Love this phone, have never had a better one. Will get another one if anything were to happen to this one.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great performance
on May 4, 2015
Posted by: lpenn1960
from Sacramento, Ca
Expertise:Expert
Very impressed with the S5. Literally, the only downside to this phone is the battery life after updating to lollipop. If Samsung gets this foxed it would be a 5☆ device easily.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight, apps from playstore all work great no matter what.
Cons: battery life.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I'm in love.
on May 5, 2015
Posted by: HybridxReality
from Indio, CA
Expertise:Intermediate
I'm not a newcomer to Android, but before this phone, I had an iPhone. And man, am I glad I made the switch back to Android again.
First off, the size of those phone feels perfect. It feels great in my hand. The weight is great; it's not too heavy or too light.
The display is phenomenal. Watching HD videos on this phone always takes me aback from seeing how beautiful the picture is. Screen is very clear.
Rear camera is incredible. Takes wonderful shots and they look very clear. Front camera works very well too.
Battery life is another thing I really enjoy. I can usually go about five hours (of nonstop use) and not have to charge it, whereas with the iPhone I had, I would only get about two hours, at most.
Some of the features of this phone leaves me in awe of how advanced our technology is currently and leaves me pondering to see what will come in the future.
Fingerprint scanner and heartbeat monitor is what I'm talking about.
Both are amazing. I always have the fingerprint scanner on. Makes unlocking the phone a breeze.
I don't use the heartbeat monitor very often, but that may be because I'm not a workout buff.
Now, onto the only con I could really think about: the speaker.
While it is nice and loud, it doesn't have a lot of bass. Now, I know with these small smartphone speakers, you can't do much, but I think there's some phones out there that have front-facing speakers and they have a lot more bass and clarity.
I usually like to listen to music on the loudspeaker instead of headphones, so I definitely think this is something that can possibly be improved to accommodate others with the same problem as I think I'm not the only one with this issue.
The speaker is good, but it could be improved, I think.
Other than that, I have no complaints.
I love this phone. Not looking to upgrade at all and if I do, it'll be a Samsung product.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: speaker not the best.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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