Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6
(2,873 Reviews)
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product.
(
2,693 out of
2,846)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5
Great Phone with great features
on January 3, 2015
Posted by: Ladyblue10
from Kent, OH, USA
Expertise:Intermediate
I just replaced my Motorola Droid Razr Maxx HD with the Samsung Galaxy S5. I am thrilled with this new phone. The screen is bright and clear and just the right size. I love all of the features that are built in. S Voice beats the Apple version (Sirri). The ease of use is way ahead of the Droid. Things that use to take several steps or were just too complicated to perform are now quick and easy. I have had the phone for several weeks and keep finding new things about the phone I didn't know it had. A friend of mine was going to upgrade his iPhone 5 to the new iPhone 6 but after seeing my phone and all it's features he is switching to the Galaxy S5. Samsung is great.
I did have an issue with battery life at first but the first two days I was on the phone constantly downloading things, testing all my games and apps and setting everything up for hours at a time. Once I got back to the way I normally do things I find that the battery life is very good, even with alot more time spent playing games.
I did have an issue with battery life at first but the first two days I was on the phone constantly downloading things, testing all my games and apps and setting everything up for hours at a time. Once I got back to the way I normally do things I find that the battery life is very good, even with alot more time spent playing games.
Pros: Bright display, Realistic color, Lightweight, ease of use, great built in apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S5
on January 5, 2015
Posted by: trebmalra
from Grottoes, VA, USA
Overall I love this phone. A week after I got it I had to do a factory reset on this phone because I couldn't download any apps to my phone ( and none of my other apps transferred into my phone). I also have a problem hearing people when on a call. The volume is all the way up and one minute i can hear fine and the next minute i can't hear at all. I feel like the camera isn't as good as quality as a 16GB should be. Even though I have had a few problems I would still recommend this phone.
Cons: can't hear on it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on January 6, 2015
Posted by: Lsrbutterfly
Expertise:Intermediate
All features are incredible..Much better than s4!!!!!!!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on January 9, 2015
Posted by: Gruvingrannie
Expertise:Intermediate
I really didn't think I needed an upgrade, but I'm so glad I got it! The galaxy 5 is an amazing phone. The features are easy to use, the camera takes beautifully clear photos, and it has many more options than the older models. I am an "older" user and thought I didn't need the newer options but I find the phone easy to use and the no hands features are wonderful!
The only downside I have is because the phone is so responsive it's easy to change settings without meaning to.
The only downside I have is because the phone is so responsive it's easy to change settings without meaning to.
Pros: Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on January 9, 2015
Posted by: gkurse667
from Honolulu, Hawaii
Expertise:Intermediate
I believe this may be the best phone on the market with what it can do. But I wish it was built more durable and not cheaply built. I mean my USB charging port cover just broke off without any foul play and now it's no longer considered water proof. The back cover feels really cheap especially when pulling it off. Other than that I love my phone just need more speed and updates of operating system quicker. Hopefully this will make the S6 better in built and exceed performance of the S5. Hopefully the S6 doesn't get bigger than this. Because if it does I'm definitely not buying one
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
Cons: Poor quality, biggest i would go
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Compact Power
on January 10, 2015
Posted by: BeautifulMess
from Michigan, USA
I needed an upgrade and heard many people talk about their Samsung S4 and how much they liked the phone. I lucked out and was able to get the S5 and I love it. I found it easy to set up thanks to the easy set up feature. I wish I would have known about the smart switch app prior to activation for transferring from my previous phone to the S5.
I like the features, the battery life and the ease of use. I wish it had a better speaker. The phone is not very loud.
Overall this phone offers so much, however it does not make you feel overwhelmed. I know I have not even scratched the surface on what this phone can do and I am learning something everyday. I am so happy with my purchase. I have recommended and will continue to recommend this phone to anyone.
I like the features, the battery life and the ease of use. I wish it had a better speaker. The phone is not very loud.
Overall this phone offers so much, however it does not make you feel overwhelmed. I know I have not even scratched the surface on what this phone can do and I am learning something everyday. I am so happy with my purchase. I have recommended and will continue to recommend this phone to anyone.
Pros: Realistic color, Lightweight, ease of use, brilliant display, camera, quality
Cons: speaker/sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply the Best!
on January 14, 2015
Posted by: IamBambie
Expertise:Expert
Adore this phone! Best so far! Thank you for doing such amazing job. Keep up the great job!
Pros: Bright display, Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GS5 has alot to offer
on January 20, 2015
Posted by: GS5user
from Dallas, TX, USA
Expertise:Intermediate
I've had the GS5 for awhile now, and the only problem I have is opening the bottom charging area to plug in charger. This is due to my nails, so I usually have to use a pin, or paper clip to open it. In turn it is damaging the outer area.
Great camera features, and modes: Usability is easy.
Stays charged for a couple of days without plugging in.
Great camera features, and modes: Usability is easy.
Stays charged for a couple of days without plugging in.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: plugging in charger can be difficult sometimes
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US