Customer reviews from Samsung US
Samsung - Galaxy S 5 Cell Phone (Unlocked)
Average customer rating
4.6 out of 5
4.6
(2,873 Reviews)
Open Ratings Snapshot
Rating breakdown 2,873 reviews
5 Stars
2,071
4 Stars
632
3 Stars
105
2 Stars
29
1 Star
36
95%of customers recommend this product. 
(
2,693 out of 2,846
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S 5 Cell Phone (Unlocked)
Customer Rating
5 out of 5
5
This product is good but have small issue samsung should adress
on October 9, 2014
Posted by: Mone
from Oakland , Ca
Expertise:Expert
Issues that need to be adress is the USB cap is very fragile and it fell off my phone. My warranty did not cover this issue. Consequently, I had to purchase another phone and the same thing happened again this time I was actually being careful with it and it fell out like if it was designed to fall in the first month of having the phone. This eliminates the phones water resistant since their is no cap to protect the USB port. Sadly, I had to pay for a new phone only for that little part. Overall the phone is great but I just wish this issue would have not happen. I could have same money if samsung just made the cap more durable.
Pros: Realistic color
Cons: usb cap is not durable causes void on warranty
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
more features than I use
on October 9, 2014
Posted by: sbuett
from washington
Expertise:Intermediate
This phone is very easy to use and has tons of apps that are free so no additional cost needed.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
i love my Samsung Galaxy S5
on October 9, 2014
Posted by: Beautifulsunshyne
from Minneapolis, MN
Expertise:Expert
Great features, great quality, great sound, great graphics... Great phone!!! I love, love, love it!!!
Pros: Built-in speakers, quality, great features
Cons: pricey
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
well designed, fast and just great for workwise
on October 9, 2014
Posted by: dim12ka
This product is so cool, I mean it is fast and built just right.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it because it's water proof
on October 9, 2014
Posted by: robertonashley
from Charlotte
Expertise:Beginner
Great smart phone I love it can do anything with it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
best phone ever
on October 9, 2014
Posted by: klearluv
from Charleston sc
I had a original Samsung galaxy phone and held on to it for a 5 or 6 years and then finally got the Samsung galaxy s5 and will say it is the best choice I made. I have had iPhone in the past and and will say I will never have another iPhone as long as I can help it. Samsung is buy far the best and have no complaints what so ever. Keep up the good work Samsung.
Matthew
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
too expensive
on October 10, 2014
Posted by: Paty1
from Miami, Florida
Expertise:Intermediate
I wish the phone came with a list/instructions on all its capabilities.
Pros: Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Variety of Features
on October 10, 2014
Posted by: ashhiz
from Honolulu, Hawaii
+Bright clear screen
+Long battery life that also offers power and ultra saving mode to conserve the battery life even more
+Versatile high quality camera with a diverse option of picture editing
-Finicky fingerprint sensor
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: bugs
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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