Customer reviews from lg.com
LG - Door-in-Door 22 cu.ft. Side-By-Side Counter-Depth Refrigerator - Stainless steel
Average customer rating
4.3
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
25
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
2
86%of customers recommend this product.
(
31 out of
36)
Customer Reviews for LG - Door-in-Door 22 cu.ft. Side-By-Side Counter-Depth Refrigerator - Stainless steel
Posted by: Thang Bom
from Saginaw, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the new feature of opening the door from the front with light.
Pros: Style/Design, ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Krispie1
from Westport, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] We ordered this fridge because we needed a counter depth and loved the look of this one. So far so good. Works great, makes typical refrigerator noises that is to be expected. There are a number of complaints about the ice maker being noisy, in my opinion that is normal, ice drops and it makes noise, not a big deal. Bottom line, if this refrigerator continues to work the way it has in the past month, we have a winner. Thanks
Pros: Style/Design, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
A lot to offer and space saving too!!
on December 9, 2020
Posted by: Joy720
from New Jersey
[This review was collected as part of a promotion.] We have this refrigerator for three years now. It has been working great and although it’s a counter depth it holds so much. I love the door in door refrigerator feature because there are so many quick grab items we want. Plus the door itself holds a lot of items and the shelves inside are adjustable so I can really organize the refrigerator best. The freezer has many compartments and door panels as well and it suits basically all our needs. The only concern I have is that the icemaker runs out pretty quickly in our family. The customer service at LG has been fantastic. They are responsive and eager to help answer any questions or problems I’ve ever encountered
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Bo43
from Tracy Mn
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this product in Sept of 2017! Compressor went out 12/07/2020! Without fridge for 6 weeks. Not happy with service or product!
Quality
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, February 10, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Grandma1955
from California
Verified Purchase:Yes
My fridge broke and they were vey helpful to get some one out to fix I’m just waiting for the repair man to come
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Mike at Fon du lac
from St louis, mo
Verified Purchase:Yes
We've had this for 6 years and really enjoyed it.
The unique grad in go door design is what we like best
The unique grad in go door design is what we like best
Pros: Style/Design
Quality
4
Features
5
Value
4
Response from lg.comBy Jai., LG Social Media, April 11, 2023
Hi there! Thanks for reaching out. We are excited to hear you are enjoying your LG Refrigerator. We will admit they are pretty cool. Furthermore, we just wanted to remind you to be sure to change the water filter every six (6) months to continue enjoying great tasting water and ice. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com