Customer reviews from lg.com
LG - Door-in-Door 22 cu.ft. Side-By-Side Counter-Depth Refrigerator - Stainless steel
Average customer rating
4.3 out of 5
4.3
(38 Reviews)
Open Ratings Snapshot
Rating breakdown 38 reviews
5 Stars
25
4 Stars
6
3 Stars
4
2 Stars
1
1 Star
2
86%of customers recommend this product. 
(
31 out of 36
)
Best Buy Privacy Policy
Customer Reviews for LG - Door-in-Door 22 cu.ft. Side-By-Side Counter-Depth Refrigerator - Stainless steel
Customer Rating
5 out of 5
5
Roomy
on September 22, 2017
Posted by: Bradley stephen
from Columbus, Ga
[This review was collected as part of a promotion.] No problems, wish i had done it long ago.thank you
Pros: Performance
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Looks great, but has design flaws
on September 22, 2017
Posted by: tomtracey
from Boise, ID, United States
[This review was collected as part of a promotion.] 1) The door in a door feature really needs a firm closing. I'm at fault for sometimes not doing this. The result is that the door in a door can remain slightly open until your error is found! I'm really hoping that the latch that fastens the door in a door does not give up the ghost as it sounds a bit weak.
2) The ice and water feature in the freezer door is poorly designed. Each and every guest who uses these items always gets it wrong with the result being water all over my wood floor. I can't wait until winter. I will shut off both the water and ice dispenser until warm weather returns.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love the door in door
on September 22, 2017
Posted by: Pam D
from Kissimmee, FL, United States
[This review was collected as part of a promotion.] I bought this fridge about two or three months ago and I absolutely love it. For being a counter depth fridge it has so much room. It did take me a while to get use to the outside water for it is an awkward position. Absolutely hands down love it and would recommend to anyone needing a fridge. It was well worth waiting for!!!!!!!!!
Pros: Style/Design
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
on September 22, 2017
Posted by: Curmudgeon
from Naples, FL, United States
[This review was collected as part of a promotion.] We have had this refrigerator for several months and like it very much. The door in door is great!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Works well
on November 13, 2017
Posted by: A staten
from Camarillo, CA, United States
[This review was collected as part of a promotion.] Works well even with the hard water I have. Very easy to install and the instructions were easy to understand. I didn't really need them it was so obvious
Pros: Style/Design, Features/Settings, easy to use
I would recommend this to a friend!
Quality
4 out of 5
4
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great features
on June 14, 2018
Posted by: DanielP
from Greenfield, indiana
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bout this a month ago. So happy. The door inside the door helps with storage tremendously.
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Love this fridge
on July 5, 2018
Posted by: Tiara86
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] After our K Elite fridge broken in less than 1 year, we hurriedly ordered this counter-depth fridge in Home Depot, and it was delivered in two days. The fridge is very quiet and very convenient. We do not have to open the entire door to get milk and juice because it has a door in door. It has plenty room in both freezer and fridge sides. The door is big enough and I can put water bottles, juice and milk all in, still have a big enough room inside the fridge. Unlike this other fridge, this LG makes ice cubes quickly and efficiently. I like side by side refrigerator so this LG fits my needs perfectly.
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
2 out of 5
2
LG Frig Review
on October 20, 2018
Posted by: jsecary
from Denver, CO
Verified Purchase:Yes
Very limited ice making capacity. If you have a large family I would avoid this LG product because of that. We have to buy bags of ice at the store to use as a backup.
No, I would not recommend this to a friend.
Quality
4 out of 5
4
Features
2 out of 5
2
Value
3 out of 5
3
Response from lg.comBy ABSocial MediaOctober 22, 2018
Oh no! I hate to hear you are having issues with your ice maker. I can definitely understand how frustrating it would be to have to buy ice from the store due to this problem and I would be more than happy to work with you on reaching a resolution. If you would, please copy and paste the link below so I can gather the necessary information from you. ^AB https://refrigerators.lgsupport.com/hc/en-us/requests/new?id=182799426&agent=4666132
Written by a customer while visiting lg.com
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