Customer reviews from crock-pot.com
Crockpot - Crock-Pot 8-Quart Oval Manual Slow Cooker - Black
Average customer rating
3.8
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
39
4 Stars
8
3 Stars
3
2 Stars
4
1 Star
15
66%of customers recommend this product.
(
33 out of
50)
Customer Reviews for Crockpot - Crock-Pot 8-Quart Oval Manual Slow Cooker - Black
Customer Rating
5
on March 21, 2022
Posted by: annier60
This is all I need to feed my family! I rely heavily on this crockpot for soups all winter. I upgraded to this size last year and I’m so glad I did, it holds a lot of food and cooks thoroughly within the timeframe of the recipes I try. I don’t know how people get through life without one of these! In my opinion manual works great, i don’t need 100 buttons or bells and whistles.
Written by a customer while visiting influenster.com
Customer Rating
5
on March 9, 2022
Posted by: simplyhonest
I love these crockpots and use them frequently. They are great for large meals. My favorite to make in these are roasts. Put the frozen roast in, sprinkle with brown gravy mix, pour just a small cup of water in and let cook on HI for 5-6hrs or until super tender. Next, add in chopped fresh potatoes. Lastly, add in baby carrots and let cook another 30 min-1 hour depending on how tender you like your veggies. I also have smaller Crockpots as well. Crockpot is a brand I trust. All of mine have last a long time. I even still have my very first Crockpot that is almost 30yrs old!
Written by a customer while visiting influenster.com
Customer Rating
5
Multi-purpose Slow Cooker
on October 25, 2024
Posted by: Mr Fat
It's a simple use cookware product. I use frequently and for a variety of meals. The clean up is most important to me. It's a large unit so make sure you have space for it, whether countertop or storage.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Poor quality
on January 30, 2025
Posted by: clk50
I purchased 2 of the 8 qt crockpots. I bought a 6 qt crockpot about 25 years ago, and it cooked without no problem. I would put my food in the 6 qt crock pot and I could leave home for a few hours and come home to a wonderful aroma in the house. Both of the 8 qt crockpots are a nuisance. Within a couple of hours of starting to cook my food, the contents are boiling...and that is on the low setting. I am afraid to leave the house when I am cooking in one of the 8 qt crockpots. What did Crock=pot do different in designing the 8 at crock pot? Plus the outside of the crockpot unit itself is SO hot to the touch. My 6 qt never had any of these problems. I am very, very disappointed in both of the 8 qt crockpots. I would like to return both of these crockpots with a full refund. Crock pot isn't what it use to be.
Response from crock-pot.comBy Customer Care, January 31, 2025
Hello,
Thank you for sharing your experience. The Crock-Pot® Manual 8-Quart Slow Cooker is designed to cook at USDA-recommended food-safe temperatures, which may result in it heating faster than older models. Over the years, slow cooker designs have changed to improve food safety and meet updated regulations, which may explain why your new units heat differently than your 25-year-old 6-quart model.
We understand your concerns about the cooking temperature and exterior heat. The outer housing can get warm during use, as slow cookers are designed to transfer heat efficiently. If the units are boiling food too quickly on low, please ensure they are not overfilled, as this can impact cooking performance.
If you have any other questions, our team is happy to help here via Messenger, through our contact form: https://www.crock-pot.com/support/contact-usor , or by phone at 1-800-323-9519, Monday through Friday, 9 AM to 5 PM Eastern Time.
Have a great day,
- Crock-Pot Customer Care
Thank you for sharing your experience. The Crock-Pot® Manual 8-Quart Slow Cooker is designed to cook at USDA-recommended food-safe temperatures, which may result in it heating faster than older models. Over the years, slow cooker designs have changed to improve food safety and meet updated regulations, which may explain why your new units heat differently than your 25-year-old 6-quart model.
We understand your concerns about the cooking temperature and exterior heat. The outer housing can get warm during use, as slow cookers are designed to transfer heat efficiently. If the units are boiling food too quickly on low, please ensure they are not overfilled, as this can impact cooking performance.
If you have any other questions, our team is happy to help here via Messenger, through our contact form: https://www.crock-pot.com/support/contact-usor , or by phone at 1-800-323-9519, Monday through Friday, 9 AM to 5 PM Eastern Time.
Have a great day,
- Crock-Pot Customer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Defective/cannot get through to company
on February 9, 2025
Posted by: Ksenija
from Youngstown, OH
Gender:Female
Length of ownership:1 month
It seemed to be of cheap construction so I didn’t use it for a while after purchasing. When washing the crock I noticed a huge defect in the bottom that was glazed over during manufacturing. I couldn’t risk using it. I’ve tried numerous times to call and could not get through. The email form would not allow me to complete. So disappointing since my old crock pot was great. I doubt if I will be buying anything else from this company.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, February 13, 2025
Hello!
We're sorry to hear about your experience with your Crock-Pot Manual 8-Quart Slow Cooker. Quality is important to us, and we understand how frustrating this must be. If you’re experiencing issues reaching us, please try to reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
We're sorry to hear about your experience with your Crock-Pot Manual 8-Quart Slow Cooker. Quality is important to us, and we understand how frustrating this must be. If you’re experiencing issues reaching us, please try to reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
5
love
on June 17, 2025
Posted by: aydenl55_7675
My family uses Crockpot all the time. We cook our meals in it occasionally and it helps with preparation time. It’s easy to use and clean! You have use the dial on the front to adjust temperature easily! We love crockpot products!
Written by a customer while visiting influenster.com
Customer Rating
5
Good for stew !
on July 3, 2025
Posted by: theap13_618
Beside the Instant pot pro i has bought , this Crock Pot is in point. Easy to clean , lighter . Best to stew meat or use to warm the food for the party. Very convenient!
Written by a customer while visiting influenster.com
Customer Rating
5
Best one!
on July 29, 2025
Posted by: averyc120_9352
Best crockpot on the market. Their durability lasts for a long time. These also hold good heat. Wish there was an element for your phone and locks.
Written by a customer while visiting influenster.com