Customer reviews from crock-pot.com
Crockpot - Crock-Pot 8-Quart Oval Manual Slow Cooker - Black
Average customer rating
3.8
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
39
4 Stars
8
3 Stars
3
2 Stars
4
1 Star
15
66%of customers recommend this product.
(
33 out of
50)
Customer Reviews for Crockpot - Crock-Pot 8-Quart Oval Manual Slow Cooker - Black
Customer Rating
1
Horrible
on February 14, 2018
Posted by: stonesing
from Orange County, CA, USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
This is the worst crockpot I've ever owned. The low setting is so hot, my stew was boiling - and it was almost completely full, so there was plenty of food in there. I read below someone else had the same issue and the reply was "food temperature regulations." Yeah, right. So why is there a warm setting? That setting is barely warm and it would surely be worse to keep food at temperature than a decent "low" setting that doesn't boil your food. Hopefully there's something better out there.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, February 19, 2018
We're sorry to hear you had such an unsatisfying experience with your new slow cooker. The Warm setting is in place merely to be switched to when your food has reached its desired doneness, and you should never attempt to cook your food on the Warm setting. It is true that the product will reach a boil (or near boiling depending on what you're cooking) on both the High and Low settings. The main difference between these two settings is the amount of time it takes for the slow cooker to reach that peak temperature. It's about 3-4 hours on High, and 7-8 hours on Low. I hope this helps you understand the product a bit better, and that future experiences using it will achieve a more positive result. Thank you.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Crock cracked
on May 13, 2020
Posted by: StacyO
from Auburn WA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
I'm very disappointed that the crock cracked while I was cooking food. I searched for an 8qt slow cooker, and thought the original Crock Pot brand would give me a good product that would last for a long time. I've owned this for less than a year.
I didn't hear any 'pops', but when I pulled the crock out to wash it, there was a considerable amount of cooked material on the bottom of the cooking until. I then searched, and found several cracks in the crock.
I came to the website to purchase a replacement crock, only to learn it is not for sale. I will not make another purchase with this company, as long as they don't sell replacement crocks.
Response from crock-pot.comBy Crock-Pot , Consumer Care, June 1, 2020
We are extremely sorry to hear about this and even more sorry to disappoint you. We would love nothing more than to correct this issue and restore your faith in Crock-Pot as we have been manufacturing high-quality products for decades and we expect them not just to last but to be your go-to kitchen appliance. For help in obtaining a replacement part, please give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and email by clicking this link https://www.crock-pot.com/customerservicecontact?cid=contactus. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com
Posted by: Shirley92
from Illinois, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
I bought this 8 quart crockpot three weeks ago. Had a large pot roast that I would normally have to stack in my old crockpot. This one was large enough to put both pieces on the bottom of it. Turned out fantastic. If you are constantly running out of space you need this one. :)
Written by a customer while visiting crock-pot.com
Posted by: Mela42
from Chickasha, OK, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
This crock pot is SO nice! I can cook for a crowd or cook just for two and freeze meals with the rest of it. It doesn't have all the bells and whistles that some of the more expensive ones do, but that's why I chose it. ON, OFF, HI, LOW, WARM. Perfect for my needs and it's really pretty! Only one thing (which is to be expected considering it's size) it's heavy when it's full of food! BUT, it's worth it. I'm so glad I bought it!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: RachelK
from Valley Cottage, NY
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
I've used it a few times and it works well. The silver part seems a little cheap (like a thin piece of tin) and I don't like how there's no red light to tell you that it's on or any kind of timer but I think it was worth the money.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Chilly
from Brooklyn, New York
Gender:Male
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
Big, Black and Beautiful. Large capacity (eight quarts) was the purpose of this particular purchase. This Crock cooks a little fast/hot while utilizing the Low setting (make your own personal adjustments).
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: 19J04
from Los Angeles, CA, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
I recently bought two 8-quart Crock-Pots. I usually have both Crock-Pots going, because I like to cook large quantities of food, divide it into portions and freeze it, lots of soups, roasts, etc. Then dinner prep after a long day is easy! I also have a 5-quart Crock-Pot and a 1-1/2-quart. Sounds like a lot of cooking, but with just a little planning, the cooking takes care of itself and makes my life easier!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: John50
from Virginia, United States
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
Cooked an eight and a half pound whole sirloin tip roast in four hours to perfection. Tender and moist, one of the best roasts I've ever cooked. Love this eight quart Crock Pot and the price can't be beat!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com