Customer reviews from crock-pot.com
Crockpot - Crock-Pot 8-Quart Oval Manual Slow Cooker - Black
Average customer rating
3.8
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
39
4 Stars
8
3 Stars
3
2 Stars
4
1 Star
15
66%of customers recommend this product.
(
33 out of
50)
Customer Reviews for Crockpot - Crock-Pot 8-Quart Oval Manual Slow Cooker - Black
Posted by: Jtownsend
from Houston, TX, USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
I bought this to replace the original crock pot I had from my wedding shower, over 20 years ago. It’s amazing! Heats perfectly! We are big crock pot fans since we work at night. We put food on in the morning and it’s ready when we get up for work. Love it!!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Big J
from Fairfield, CA, USA
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
Only had it a short time, But whats not to like, My wife wanted the 8 qt. Her old one was a little smaller. Bigger crockpot more food yum yum.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Lena1295
from Richmond, VA, USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
This was a replacement of one handed to by my great granny that finally dies this has been the best pot it size is amazing an it sonsimole to use i just love it
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, July 30, 2018
Thank you so much for your positive review. We are so glad to hear you are enjoying the ease and convenience your new Crock-Pot® Slow Cooker was designed to provide!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Lid exploded
on April 10, 2018
Posted by: alisasee
from USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
Made a batch of gumbo when I first got this and the lid exploded all over the kitchen and ruined an expensive meal. Very unhappy consumer.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Posted by: Ellie79
from Vermont, USA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
Just bought cause my other one broke.this is my biggest one ever i like itellie
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, March 24, 2018
Thank you for your positive review. We are very glad to hear you are enjoying your new unit!
Written by a customer while visiting crock-pot.com
Posted by: CindyLouWho
from New Orleans, LA, USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Verified Purchase:Yes
This crockpot is huge. You can do racks of ribs or cook enough macaroni & cheese for a family reunion! It's a great size for those large meal occasions!
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, May 19, 2018
Thank you very much for your positive review. We are thrilled to hear you are enjoying the large capacity of your new Crock-Pot® slow cooker!
Written by a customer while visiting crock-pot.com
Customer Rating
2
Warm setting too hot!
on February 23, 2018
Posted by: krlocke1
from Sedgwick, KS, USA
Frequency of use:Monthly
Length of ownership:1 year or longer
I have had this Crock for a few months now and have given it a good run. I have tested the warm setting out now on several occasions, with the same results Everytime! Your food will literally BOIL on the warm setting! A few days ago I filled the Crock all the way to the top with queso, and after getting it perfectly melted and hot all the way through, I had to start unplugging it and plugging it back in to keep the cheese at the right temp. Because, putting it on the warm setting was causing it to BOIL. Then, when all was said and done, the burned cheese along the inside where the heating element is was aweful to clean!! - Now, yesterday I made chili, and instead of unplugging, etc., I just put it on warm and left the lid off. It still boiled, but not rapidly, like it did with the lid on. There's seriously something wrong with this Crock. I'm sorry I bought this Model!
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, February 27, 2018
We want to ensure that you are enjoying the full benefits of the slow cooker. We recommend that you always fill the slow cooker at least ½ full (no more than ¾ full). For assistance, please contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. Thank you for taking the time to leave your feedback.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
1
Horrible
on February 14, 2018
Posted by: stonesing
from Orange County, CA, USA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
This is the worst crockpot I've ever owned. The low setting is so hot, my stew was boiling - and it was almost completely full, so there was plenty of food in there. I read below someone else had the same issue and the reply was "food temperature regulations." Yeah, right. So why is there a warm setting? That setting is barely warm and it would surely be worse to keep food at temperature than a decent "low" setting that doesn't boil your food. Hopefully there's something better out there.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Robert, Consumer Care, February 19, 2018
We're sorry to hear you had such an unsatisfying experience with your new slow cooker. The Warm setting is in place merely to be switched to when your food has reached its desired doneness, and you should never attempt to cook your food on the Warm setting. It is true that the product will reach a boil (or near boiling depending on what you're cooking) on both the High and Low settings. The main difference between these two settings is the amount of time it takes for the slow cooker to reach that peak temperature. It's about 3-4 hours on High, and 7-8 hours on Low. I hope this helps you understand the product a bit better, and that future experiences using it will achieve a more positive result. Thank you.
Written by a customer while visiting crock-pot.com