Customer reviews from crock-pot.com
Crockpot - Crock-Pot 8-Quart Oval Manual Slow Cooker - Black
Average customer rating
3.8
(69 Reviews)
Rating breakdown 69 reviews
5 Stars
39
4 Stars
8
3 Stars
3
2 Stars
4
1 Star
15
66%of customers recommend this product.
(
33 out of
50)
Customer Reviews for Crockpot - Crock-Pot 8-Quart Oval Manual Slow Cooker - Black
Posted by: Donnakb64
from Palm Springs, FL, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
Love my crock pot. Can feed a lot of people ..Heavy when full though ..
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: HJ1234
from Edmond, OK, United States
Gender:Female
Frequency of use:Daily
Length of ownership:1 year or longer
Verified Purchase:Yes
Nice large size with a primarily square bottom that even adds a little extra room. Nothing fancy, does the job.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: 4 girls mom
from Fort Benning, GA, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
Cooked way to hot, crock cracked on the first use.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, September 26, 2017
Please contact us so we can get you back to slow cooking. We will be happy to assist you with this. Please contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. Thank you for your feedback.
https://www.crock-pot.com/contactus?cid=contact-us
Both the low and high settings will reach a maximum temperature of approximately 215° Fahrenheit, but they cycle differently in that the low setting cycles off of that temperature more frequently. Therefore, the high setting will still cook the food in a shorter period of time than the low setting will. On the warm setting, your Crock-Pot® slow cooker will be between 165° and 175° Fahrenheit. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The Crock-Pot® slow cooker can also boil on high and low. We recommend that you always fill your slow cooker at least 2/3 to 3/4 of the way full, including at least one cup of liquid or sauce.
https://www.crock-pot.com/contactus?cid=contact-us
Both the low and high settings will reach a maximum temperature of approximately 215° Fahrenheit, but they cycle differently in that the low setting cycles off of that temperature more frequently. Therefore, the high setting will still cook the food in a shorter period of time than the low setting will. On the warm setting, your Crock-Pot® slow cooker will be between 165° and 175° Fahrenheit. Please remember that these are all approximate temperatures and they can vary depending on what you are cooking. The Crock-Pot® slow cooker can also boil on high and low. We recommend that you always fill your slow cooker at least 2/3 to 3/4 of the way full, including at least one cup of liquid or sauce.
Written by a customer while visiting crock-pot.com
Posted by: Shortmom
from Vernon, CT, United States
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
Verified Purchase:Yes
Bought this to replace a very expensive multi cooker never used all of the features of the old product. This cooker is great value for the price and an extra quart of capacity.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Posted by: Jalto
Gender:Male
Frequency of use:Monthly
Length of ownership:3 months
Verified Purchase:Yes
Needed a bigger crockpot without breaking the bank. Simple and easy to use.
I would recommend this to a friend!
Response from crock-pot.comBy Bryan, Consumer Care, March 9, 2018
Thank you for your positive comments. We are always focused on improving our trusted products. Our goal is to find innovative ways make life a little easier.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Stoneware cracked while cooking
on April 18, 2019
Posted by: Lisa Drolet
from Fall River, MA
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
My new 8 quart crock pot cracked while my food was cooking, I heard a loud popping kind of noise in my kitchen, went to see what caused the noise but I didn’t see anything out of the ordinary. After serving the meal at clean up time while washing the stone wear pot I noticed a large crack along the bottom. Then I go on this website to try to order a replacement and find out the 8 quart replacement isn’t available online, so now I can’t even replace what broke. I still have my first 4 quart crock pot I have had for about 27 years with no issues, then Ali buy a new larger one and it cracks after a few uses.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, April 22, 2019
Thank you for your review. We’re sorry to hear that the stoneware of your Crock-Pot cracked during use. We will be more than happy to help you. One of our Consumer Care Specialist will reach you by email. Have a nice day!
Written by a customer while visiting crock-pot.com
Customer Rating
5
We replaced Crock-Pot that we had for years!
on May 1, 2019
Posted by: Clark13
from Kingman AZ
Gender:Male
Frequency of use:Monthly
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] We decided to replace an older model Crock-Pot with a new one which would be larger.
The new one is better than the old and the time it takes to cook (even on Low Setting) was faster than what we had been used to with the old one. We decided to follow a recipe from another person on cooking a ham for Easter. This new recipe was far easier than the old method of putting cloves in the ham and pinning pineapple slices to the ham. What it called for was to place brown sugar in the bottom of the pot along with crushed pineapple and sprinkling crushed cloves on the ham and in the bottom with the other stuff. We were to cook this on low for 5 to 6 hours.
Well the result was far better than we would have imagined. The ham was done sooner and in fact at the 4 hour mark we took temperature and it read done, in fact fairly well done! We stopped the process, took the ham out and put on carving board and wrapped with aluminum foil so that it could rest until we got the mashed potatoes done.
Our ham was the best ever! We can only blame the result on the fact that this Crock-Pot is great!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
Dissapointment
on August 29, 2020
Posted by: Heather88
from Washington
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
I bought this crock pot with the little extra warmer it was great! Until the second time I used it, it cracked right in half and all the ingredients in the insert when all over the bottom. I cannot find a replacement 8qt insert so I will not be purchasing another one. Feeling pretty ripped off honestly.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, September 7, 2020
Thank you for taking the time to share your review. We’re sorry to hear about what happened to the stoneware of your Crock-Pot Slow Cooker. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday-Friday, 9am-6pm EST.
Written by a customer while visiting crock-pot.com