Customer reviews from crock-pot.com
Crock-Pot - 6qt Slow Cooker - Black
Average customer rating
3.8
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
19
4 Stars
13
3 Stars
5
2 Stars
0
1 Star
8
80%of customers recommend this product.
(
35 out of
44)
Customer Reviews for Crock-Pot - 6qt Slow Cooker - Black
Customer Rating
3
Broken hinge
on July 23, 2016
Posted by: CarrieOkie
from Fayetteville, NC, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:6 months
I saw a couple of other people had this issue. The hinge broke off after 4-5 uses. Now it is pretty much useless because the lid has the handle on the side. Before it broke, it was probably the best Crock Pot I had for use in group settings.
I would recommend this to a friend!
Response from crock-pot.comBy Gregory, Consumer Care, July 26, 2016
Thank you for taking the time to review one of our products as we appreciate all of the concerns our consumers bring to our attention. We want to help you get back to the benefits of the hinged lid Crock-Pot™ slow cooker. Please contact Crock-Pot™ customer service by visiting the link below:
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
1
Broken Lid
on July 17, 2016
Posted by: Lupe
from Buena Park, CA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] I received my Crock-Pot as a gift and was beyond excited to use it! Lo and behold after the third use, the darn hinge broke off the lid. So disappointed in a product I was so looking forward to getting much use of. This was supposed to replace a much older Crock-Pot that had provided us with many wonderful meals.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, July 20, 2016
Thank you for taking the time to review our product as we appreciate all of the concerns our consumers bring to our attention. This will be forwarded to our product team. Please contact us and we will be glad to assist you:
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
1
horrible design flaw
on March 30, 2016
Posted by: Azoho
from Bremerton, WA, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
I bought this Crockpot a few months ago to replace our old faithful avacado green Crockpot that lasted many years. I was excited to receive this and hoping to get many years out of it, but it broke! The black plastic piece that attatches the cooker to the lid- well the plastic on the lid side broke, so I can't use it without getting burnt! So disappointed.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, April 4, 2016
Thank you for taking the time out of your day to provide your feedback. We apologize for your experience. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST. We look forward to hearing from you.
Written by a customer while visiting crock-pot.com
Posted by: steven82
from Gaithersburg, MD, United States
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
Verified Purchase:Yes
This replaced an older 5.5 Q version and hinge and handle seem to be heavy duty. Very happy with size, quality, and purchase overall.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Hinged lid is great!
on January 1, 2016
Posted by: Bobw
from Indiana, United States
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
My wife likes the basic Hi/Low/Warm controls rather than electronic and we both really like the hinged lid. Whenever we had company with our previous crock pot someone would drop this lid - I think we broke 2. This idea is good and works very well.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Such a thoughtful product!
on August 21, 2015
Posted by: Erin
from Jacksonville, IL
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
[This review was collected as part of a promotion.] I love that the lid for this Crock Pot is attached and hinged. It makes the hassle of putting it down when serving SO much easier! If I take it anywhere I don't risk losing or leaving with out the lid!!
My only concern was that when you FIRST use it and don't know to watch out for the steam, it could really get you! I think there should be a bigger warning about that danger.
I also love that the crock is 6 qt! It's the perfect size for entertaining!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Handy and Good for Two People
on August 21, 2015
Posted by: DianaB
from St. Louis, MO
Gender:Female
Frequency of use:Monthly
Length of ownership:1 week
[This review was collected as part of a promotion.] This slow cooker is smaller than most, so I'd recommend it for a two person household, or to use for serving a dish at a party. The hinged lid is fantastic, such a help when serving from the crock, especially if you are holding your own plate in your other hand. The crock itself does not come out when the lid is on, so you must remove it first. I would have liked the lid to sit back far enough to allow for the crock to be removed with the lid up. The look of the crock pot is nice and sleek. The controls are very basic, but easy to use. This is also a nice gift for someone just starting out, who doesn't need anything too fancy. I will be using this pretty frequently, but would prefer my larger Crock-Pots for bigger meals. *Note, I received this slow cooker as a sample to try it out and offer an honest review.
Pros: hinged lid, sleek design
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
4
Easy to use! Great crockpot
on August 20, 2015
Posted by: Laurak26
from Chicago, IL
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] I really like this crockpot. The main reason I like it is because of the hinged top lid. I am a frequent user of crockpots and I find myself getting frustrated when I have to remove the lid and it drips all over the counter. The hinged top lid allowed me to easily access the contents of the crockpot without making a mess and allowed for easier access. As for the food itself, it has all been cooked very well in this crockpot. Everything has turned out absolutely delicious. The only complaint that I have is that I do not like when a crockpot does not have a visible timer. This crockpot offers a knob that you can turn the setting that you want for cooking. I prefer automated systems that countdown and then automatically switch to warm. Overall, though, this is a great crockpot and I recommend it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com