Customer Reviews for Crock-Pot - 6qt Slow Cooker - Black
Customer Rating
1
Hinge on cover keeps breaking plastic ends up in s
on October 12, 2020
Posted by: Bksy
from Escanaba Michigan
Gender:Female
Frequency of use:Yearly
Length of ownership:1 month
This is a very inferior product thought it was a good idea when i bought it a few years sgo
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, October 22, 2020
Hi there! Thanks for reaching out to us. We appreciate your feedback because it helps us improve our products and services. We will make sure that this would reach our product development team. Thank you so much and have a nice day.
[This review was collected as part of a promotion.] I bought this crockpot last year and gave my older one to my son as he was moving into his first apartment. I have used it weekly and it is great!. Cooks beautifully and large enough to cook 2 roasts for family meals. I highly recommend. No complaints about this crockpot.
[This review was collected as part of a promotion.] I have quite a collection of crock pots and love this addition. No more worrying about balancing your plate, serving utensils and the pot lid while trying to serve yourself. And no dripping on the counter - simply tilt the lid back and serve! 6 quart is the perfect size too!
I bought a week ago set o n low over cooked checked temp. 209 on low
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, April 24, 2019
Thank you for your review. On your slow cooker, both high and low stabilize at the same temperature (209°F); it is just a matter of how long it takes to reach the simmer point. On high, it takes approximately 3-4 hours, whereas on low, it takes approximately 7-8 hours to reach the simmer point. Have a nice day!
why is a slow cooker not a "slow cooker" any more.
on May 18, 2018
Posted by: amyp
from Arkansas, USA
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Even on low, it boils away with itself. Your instructions say not to cook on low. I could never walk away and leave it.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory , Consumer Care, May 23, 2018
In an attempt to create a more thorough and consistent cooking experience, our slow cookers do cook at a higher temperature than our older models. This change occurred around a decade ago. Once the peak temperature has been reached, it is normal for most foods to stay at that boiling temperature until the product is powered off. You may need to adjust cooking times to better suit our current line of slow cookers. Thank you for your feedback.
I bought this a month ago. I found the hinge lid to be dangerous. The steam it emits can hit you right in the face. I also miss the automatic timer that stops cooking and switches to warm in case I don't hear a timer.
PLASTIC LID HINGE CRACKED WITH SECOND USE -DROPPED HINGE STUDS IN SOUP- ALMOST SWALLOWED.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, November 30, 2017
We want to ensure that you are enjoying the full benefits of the slow cooker. We apologize for your experience. Please contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. Thank you for taking the time to leave your feedback.