Customer reviews from crock-pot.com
Crock-Pot - 6qt Slow Cooker - Black
Average customer rating
3.8
(45 Reviews)
Rating breakdown 45 reviews
5 Stars
19
4 Stars
13
3 Stars
5
2 Stars
0
1 Star
8
80%of customers recommend this product.
(
35 out of
44)
Customer Reviews for Crock-Pot - 6qt Slow Cooker - Black
Customer Rating
5
Hinged lid is great!
on January 1, 2016
Posted by: Bobw
from Indiana, United States
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
My wife likes the basic Hi/Low/Warm controls rather than electronic and we both really like the hinged lid. Whenever we had company with our previous crock pot someone would drop this lid - I think we broke 2. This idea is good and works very well.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
horrible design flaw
on March 30, 2016
Posted by: Azoho
from Bremerton, WA, United States
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
I bought this Crockpot a few months ago to replace our old faithful avacado green Crockpot that lasted many years. I was excited to receive this and hoping to get many years out of it, but it broke! The black plastic piece that attatches the cooker to the lid- well the plastic on the lid side broke, so I can't use it without getting burnt! So disappointed.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, April 4, 2016
Thank you for taking the time out of your day to provide your feedback. We apologize for your experience. Please call us at 1-800-323-9519; Monday through Saturday from 8 AM to 8 PM, EST. We look forward to hearing from you.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Broken Lid
on July 17, 2016
Posted by: Lupe
from Buena Park, CA
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] I received my Crock-Pot as a gift and was beyond excited to use it! Lo and behold after the third use, the darn hinge broke off the lid. So disappointed in a product I was so looking forward to getting much use of. This was supposed to replace a much older Crock-Pot that had provided us with many wonderful meals.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, July 20, 2016
Thank you for taking the time to review our product as we appreciate all of the concerns our consumers bring to our attention. This will be forwarded to our product team. Please contact us and we will be glad to assist you:
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
1
TERRIBLE LID HINGE
on November 16, 2017
Posted by: JLF44
from WETUMPKA AL.
Gender:Male
Frequency of use:Weekly
Length of ownership:1 week
PLASTIC LID HINGE CRACKED WITH SECOND USE -DROPPED HINGE STUDS IN SOUP- ALMOST SWALLOWED.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, November 30, 2017
We want to ensure that you are enjoying the full benefits of the slow cooker. We apologize for your experience. Please contact us using the link below. For faster response time, we encourage you to live chat with us at the link below from 8:00am to 8:00pm, EST, Monday thru Saturday. You will need to click the Live Chat icon. Thank you for taking the time to leave your feedback.
https://www.crock-pot.com/contactus?cid=contact-us
https://www.crock-pot.com/contactus?cid=contact-us
Written by a customer while visiting crock-pot.com
Customer Rating
4
Easy to use! Great crockpot
on August 20, 2015
Posted by: Laurak26
from Chicago, IL
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] I really like this crockpot. The main reason I like it is because of the hinged top lid. I am a frequent user of crockpots and I find myself getting frustrated when I have to remove the lid and it drips all over the counter. The hinged top lid allowed me to easily access the contents of the crockpot without making a mess and allowed for easier access. As for the food itself, it has all been cooked very well in this crockpot. Everything has turned out absolutely delicious. The only complaint that I have is that I do not like when a crockpot does not have a visible timer. This crockpot offers a knob that you can turn the setting that you want for cooking. I prefer automated systems that countdown and then automatically switch to warm. Overall, though, this is a great crockpot and I recommend it.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
5
Such a thoughtful product!
on August 21, 2015
Posted by: Erin
from Jacksonville, IL
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
[This review was collected as part of a promotion.] I love that the lid for this Crock Pot is attached and hinged. It makes the hassle of putting it down when serving SO much easier! If I take it anywhere I don't risk losing or leaving with out the lid!!
My only concern was that when you FIRST use it and don't know to watch out for the steam, it could really get you! I think there should be a bigger warning about that danger.
I also love that the crock is 6 qt! It's the perfect size for entertaining!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
This Was great until
on May 26, 2017
Posted by: muzzylin
from King of Prussia, PA, United States
Gender:Female
Length of ownership:1 month
I bought this some time ago but had no idea I could look for parts on here I was very happy with my purchase until the handle to lift the lid broke off without any rough use I'm so disappointed In not only myCrock-pot but now this site where I can not find my handle to purchase I was misinformed by a friend that I should be able to do just that on here Since it broke food burns because there are now 2 holes where the handle was attached to the lid I have had a Crock Pot for 40 years and would never have purchased any other brand I also have given them as gifts My husband refuses to purchase an other one becaus of what has happened I am out of my favorite kitchen cooking appliance
No, I would not recommend this to a friend.
Response from crock-pot.comBy Gregory, Consumer Care, May 30, 2017
Thank you for your review. We apologize for the inconvenience. The Crock-Pot® Lift & Serve Hinged Lid Slow Cooker uses the replacement lid number 183603-000-000 and it is available directly at the following telephone number. To order the lid, please contact Crock-Pot® at 1-800-323-9519; we are available Monday through Saturday from 8 AM to 8 PM, EST. The lid is not available online.
Written by a customer while visiting crock-pot.com
Customer Rating
3
Decent basic slow cooker
on August 15, 2015
Posted by: drockpot
from Sparks, NV
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
[This review was collected as part of a promotion.] This is a decent basic slow cooker that's easy to use. The hinged lid is much more useful and convenient than I anticipated. I made a butternut squash, carrot & onion soup in it and the hinged lid helped me to keep the contents from splattering when I used my stick blender to combine the ingredients into a puree by simply tilting the lid slightly forward. Regrettably, there is no digital display or timer so if these features are important to you, you'll want to look elsewhere. However, if you don't need a timer or digital display, this is a decent value. Disclaimer: I received this as a review sample but the opinions given here are my own.
Pros: hinged lid is handier than i expected.
Cons: no digital display or timer
I would recommend this to a friend!
Response from crock-pot.comBy Christina , Consumer Care, August 18, 2015
Thank you for taking the time to leave your feedback, as it is greatly appreciated. We are constantly working on improving our products and will forward your comments to our product team.
Written by a customer while visiting crock-pot.com