Customer reviews from oster
Oster - 2-Speed Hand Blender - Metallic red
Average customer rating
3.3
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
30
4 Stars
23
3 Stars
5
2 Stars
8
1 Star
24
64%of customers recommend this product.
(
55 out of
86)
Customer Reviews for Oster - 2-Speed Hand Blender - Metallic red
Customer Rating
1
Can’t open food processor
on March 28, 2020
Posted by: Thomas123
from Lincoln, NE
Gender:Female
Instructions do not tell you how to open the food processor. It will not twist off! Very frustrating!!!
No, I would not recommend this to a friend.
Response from osterBy consumer care, Oster, March 30, 2020
We're glad you've asked! The lid should just be able to be twisted and pull right off.
Written by a customer while visiting oster
Customer Rating
1
Stripped Out Drive
on April 22, 2020
Posted by: BruCru
from Merritt Island FL
Gender:Male
Gave this to me wife as a Christmas 2019 gift. By March 2020, the plastic drive inside the unit that turns the attachments was completely stripped out. My Oster 2-Speed Immersion Hand Blender is currently useless.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care, April 24, 2020
That is definitely not the kind of experience that we want you to have. Our products were made with the highest quality materials and we expect them to last. We aim to provide great quality products and we'd like for you to be completely satisfied with your purchase and get the product's full benefit.
Written by a customer while visiting oster
Customer Rating
5
Love this. Can I buy a replacement part?
on May 18, 2020
Posted by: Shelly5269
from Orlando Florida
Gender:Female
I use this at least once a month. Love it. A small plastic piece broke and I hate to buy a new one because this price is so small. Hoping I can get a replacement part.
I would recommend this to a friend!
Response from osterBy Consumer Care , February 18, 2021
We are glad to hear that you love our Oster® 2-Speed Immersion Hand Blender with Food Chopper Attachment, Metallic Red and we are sorry to hear that the plastic piece broke. As we pursue new pathways to bring our products directly to you, we are relying on our retail partners to offer you the best of Oster products. You can purchase Oster products and replacement parts at any of our retail partners. You may find this complete list of our online and in-store authorized retailers:
Amazon, Walmart, Target, Bed, Bath & Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. We hope this helps!
Amazon, Walmart, Target, Bed, Bath & Beyond, Best Buy, Costco Wholesale, Meijer, Macy's, Kroger, Kohl's, Sam's Club and The Home Depot. We hope this helps!
Written by a customer while visiting oster
Customer Rating
4
Works great, Can't find replacement part
on June 22, 2020
Posted by: sandyeggoiva
from San Diego
Gender:Female
My Husband and I like the Immersion Blender. Our only problem is the top of the chopping blade broke. We can't find a replacement one. So, the chopper is useless without it.
I would recommend this to a friend!
Response from osterBy Consumer Care Department, February 26, 2021
Thank you for taking the time to share your experience. Your feedback is important to us, and it helps us to continuously improve our products and services. To better assist you with your concern regarding the replacement part for your blender that you need, kindly fill-up this form https://www.oster.com/en_CA/customerservicecontact?cid=contactus and we will get you all taken care of. Have a nice day!
Written by a customer while visiting oster
Customer Rating
1
Stopped working
on June 23, 2020
Posted by: Daniii
from Long Beach, CA
Gender:Female
I’ve only used this blender about 10 times and it randomly stopped working
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, June 23, 2020
Oh no! That is not the kind of experience that we want you to have. Our Travel hand blender was made with the highest quality materials and we expect them to last. We would love the opportunity to restore your faith in us. Please call our Consumer Care Team at 1-800-334-0759. For your convenience, our Consumer Care Team is available Mon-Fri 9 am-5 pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
2
Disappointed
on June 24, 2020
Posted by: msjoberg1
from Kimberly, WI
Gender:Male
I purchased my hand blender about 9 months ago to make candies. I performs as advertised. Yesterday l decided to use the chopping bowl to make guacamole. Apparently avocado is too hard for the blade and snapped off the center peg for the blade to spin on in the bowl. This was only the second time using the chopper bowl. Very disappointing!
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, July 21, 2020
We are truly sorry that the blender that you received did not function as promised. Please allow us to make it up to you. Give us a call at 1-800-334-0759. For your convenience, our Consumer Care Team is available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
2
Overall works well but not great
on July 7, 2020
Posted by: Lalyrocks
from North Carolina
Gender:Female
This inmersion blender is quite good, however the chopper is another story: the blades are too close to the bottom, terfore whatever is in the upper part does not blend or chop unless you stop it, rearrange it and start again. Additionally, the top attachment gets water inside and it’s impossible to clean or empty out which is supremely gross. I did not get the red one, but the dark gray. I would not recommend this
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, July 21, 2020
Oh no! We're sorry to hear about this. Please allow us to make it up to you. Please give us a call at 1-800-334-0759. For your convenience, our Consumer Care Team is available Mon-Fri 9am-5pm, EST. We look forward to assisting you!
Written by a customer while visiting oster
Customer Rating
2
Chopper
on September 10, 2020
Posted by: Katsdriedplums
from Roscoe IL
Gender:Female
Needed a screwdriver to pry the lid off. It should not be that hard.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care Department, October 20, 2020
That is definitely not the kind of experience that we want you to have. We aim to provide great quality products. Not to worry as we're continuously working on improving our quality to meet our consumer's expectation and satisfaction.
Written by a customer while visiting oster