Customer reviews from oster
Oster - Oster Total Prep 10-Cup Food Processor with Dough Blade - Black
Average customer rating
3.1
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
42
4 Stars
15
3 Stars
10
2 Stars
15
1 Star
38
51%of customers recommend this product.
(
58 out of
114)
Customer Reviews for Oster - Oster Total Prep 10-Cup Food Processor with Dough Blade - Black
Customer Rating
5
My new favorite
on December 18, 2020
Posted by: SBreedwell
from Nashville, TN
Gender:Female
I bought this to replace my Black and Decker that burned out. I love the ease of putting it together as well as cleaning it out! It was so easy to use. I made Oreo balls for Christmas and with the mix button, I didn’t have to transfer my cookie crumbs to a mixer!
I would recommend this to a friend!
Response from osterBy Consumer Care , December 21, 2020
Thank you for leaving such a nice review. We are glad that you love our Oster® Total Prep 10-Cup Food Processor with Dough Blade. We work very diligently and it will provide us greater encouragement to keep doing what we are doing. We will strive to deliver great experiences consistently. Have a great day!
Written by a customer while visiting oster
Customer Rating
4
I've had good luck with mine so far
on December 26, 2020
Posted by: Todd123
from Posen, MI
Gender:Male
I can't really complain about my food processor. It does a nice job. I do wish it was easier to clean. A few years ago manufacturers were making more blades than they do now. I wish that would change so that I could buy more accessories. Mine really does a nice job chopping and shredding. The only thing I haven't tried is slicing tomato's with it yet.
I would recommend this to a friend!
Response from osterBy Consumer Care, December 28, 2020
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thank you for choosing Oster!
Written by a customer while visiting oster
Customer Rating
1
Waste of money
on January 18, 2021
Posted by: Musiqstr
I used this processor all of three times, and now it doesn't even turn on despite it being assembled correctly.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care , January 18, 2021
We are sorry to hear that your Oster® Total Prep 10-Cup Food Processor with Dough Blade does not turn on. We recommend you to reset it by unplugging and plugging it back in. Make sure to check the cord if it's tightly connected and plug it into a wall outlet.
Written by a customer while visiting oster
Customer Rating
4
Enclosed part on lid
on March 9, 2021
Posted by: Wanda P
from FL
Gender:Female
The enclosed part of the lid where the shoot is at, every time I grate cheese it gets stuck in there. I soak it, swish it, use my spray nozzle and still the cheese is stuck inside of it. My husband manages (not easy) to take it apart to get the cheese out. VERY frustrating!!
No, I would not recommend this to a friend.
Response from osterBy Oster, March 23, 2021
We appreciate you taking time out of your busy schedule to share this to us and we apologize for any inconvenience. We are always looking for ways to better our product and service and your feedback is an invaluable part of that process. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
Broke after couple uses
on April 17, 2021
Posted by: Aimee3
from Schaumburg, IL
Gender:Female
I only used it a couple times before the little plastic piece on the cup broke so it won’t close. The processor won’t turn on unless it’s locked in but I can’t lock it in. Total waste of money.
No, I would not recommend this to a friend.
Response from osterBy Oster, Consumer Care, April 21, 2021
Oh no! That's not what we like to hear. We take consumer satisfaction seriously and we are glad to hear from you. One of our Consumer Care Representative will contact you via email. Have a great day!
Written by a customer while visiting oster
Customer Rating
1
Poor quality
on April 24, 2021
Posted by: Mamiloya
from Chicago
Gender:Female
I bought my Oster a year ago and used it to prep plantain dough for a vegan dish. When my taste testers tried the dish they bit into hard plastic pieces in the dish. I wasn't sure were the plastic pieces were from. I at first thought it was from the chicken soy meat. My entire batch of 5 dozen pasteles had to be discarded. The dish had to be cooked for 1hr so we found out once the testers tried them. Today I found the culprit. This was my fourth time using my Oster so I was both shocked and disappointed.
Response from osterBy Consumer Care Department, April 28, 2021
Thank you for reaching Oster® Brand. This is certainly not the experience we want you to have. We believe that this concern is covered by the wonderful warranty that your product has. In order to process a replacement, we may need to gather more information. We'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!
Written by a customer while visiting oster
Customer Rating
1
Broken
on April 25, 2021
Posted by: John 92
Less than a year old and the plastic on the bowl is broken. I’ve treated this item gently and it just hasn’t held up. Very disappointed. Expected more.
No, I would not recommend this to a friend.
Response from osterBy Consumer Care Department, April 27, 2021
Thank you for reaching Oster® Brand. This is certainly not the experience we want you to have. We believe that this concern is covered by the wonderful warranty that your product has. In order to process a replacement, we may need to gather more information. We'd like to kindly request that you contact us directly in order to help you get to the best resolution. Have a good day!
Written by a customer while visiting oster
Customer Rating
2
you get what you pay for
on May 4, 2021
Posted by: jeridon
from Bangor, ME
This last me about a year and is probably one of the least expensive food processors on the market. It is impossible to get the top bit clean and food gets stuck in it regularly. Like most other consumers, the top plastic toggle broke and it is now completely unusable as the top is not sold as a separate piece. Would I buy this product again? No, of course not. Would I recommend it to other people? Only if one can't afford a higher quality product.
No, I would not recommend this to a friend.
Response from osterBy Oster® , Consumer Care Department, May 11, 2021
Hi there! Thank you for contacting Oster® and we are sorry to hear about your issue with the Oster® Total Prep 10-Cup Food Processor. We believe that this concern is covered by the wonderful warranty that your product has. In order to process a replacement, we may need to gather more information. We'd like to kindly request that you contact us directly in order to help you get to the best resolution.
Written by a customer while visiting oster