Customer reviews from philips.com
Philips - Avance Collection 4.2-Quart Multi Cooker - Silver
Average customer rating
4.2
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
3
3 Stars
2
2 Stars
0
1 Star
2
88%of customers recommend this product.
(
14 out of
16)
Customer Reviews for Philips - Avance Collection 4.2-Quart Multi Cooker - Silver
Posted by: Iri79
Gender:Female
Verified Purchase:Yes
Easy to use and clean. We tried most of its programmes and all work great. Great customer service as well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
The design of the lid or cover of the muticooker need improvement
on April 1, 2018
Posted by: Al75
Gender:Male
Verified Purchase:Yes
When one opens the lid or cover of this Philips muticooker, it flips back in a incline of 45 degrees . Even when one tries to push it to 90 degrees upright position became impossible. What it means, every time you are putting the pot in and out of the cooker, it would be in contact with the metal surface inside the lid and cause scratches. On top of that it makes very awkward for putting the pot in and out of the cooker.
On the instruction booklet, it never mention what material was used to coat the inner surface of the cooking pot. people would like to know this fact.
Even though we follow the cleaning instruction of using the soft sponge,we notice there is a tiny white spot at the bottom-a defect?
On the instruction booklet, it never mention what material was used to coat the inner surface of the cooking pot. people would like to know this fact.
Even though we follow the cleaning instruction of using the soft sponge,we notice there is a tiny white spot at the bottom-a defect?
Pros: a good rice cooker, nice outside appearence
Cons: design of the lip or cover, after starting cookingthe keep warm light is on, a few time a harden surface of rice formed
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Low quality of materials
on January 29, 2021
Posted by: KAIJOY
Gender:Female
The lock is broken - cheap plastic. The pot is peelings inside. I have it yor 2 years.
No, I would not recommend this to a friend.
Response from philips.comBy PhilipsCare, February 8, 2021
Hi there,
Thank you for giving us your honest review. We're sorry to hear about the inconvenience you're experiencing with your Philips Multicooker. We'd love to take a closer look into the issue, and assist you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for giving us your honest review. We're sorry to hear about the inconvenience you're experiencing with your Philips Multicooker. We'd love to take a closer look into the issue, and assist you further.
Please feel free to get in touch via social media. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com