Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
161
4 Stars
29
3 Stars
14
2 Stars
29
1 Star
78
38%of customers recommend this product.
(
63 out of
164)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
1
Convinced it is wired incorrectly
on March 31, 2024
Posted by: AngieB01
from Puyallup
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
I was given this as a gift from my mother in law and feel like it must be wired incorrectly. When I turn it on warm or low it cooks the food so hot it burns it (I have used it recently for work potlucks because I love the locking lid). Within 2 hours of being on low the meatballs they were a blackened charred mess. Another day I put homemade mashed potatoes in there and I put it on keep warm and they had completely liquified within 4 hours. I didn’t know potatoes could liquify. Which I had contributed it to possible user error and not putting on low or warm like I had intended. Yesterday I pulled it out to use for a party and I turned it on high to heat my baked beans up and they were barely warm by the time the party started an hour and half later. Which I was home with and ensuring that it was on the correct high setting. So now I am sure it’s a defect.
No, I would not recommend this to a friend.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Way too hot
on December 12, 2024
Posted by: Marie Benny
from Chicago
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
Bought name brand thinking it would be the best and so disappointed in this product. The warm setting makes it boil then burn. Would never purchase again.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, December 17, 2024
Hello Marie!
We appreciate you leaving the review. We're committed to turning your experience around into a delightful one. If you require our assistance, please contact us using the Contact Us form on the official website: https://www.crock-pot.com/support/contact-us or talk to our experts Monday through Friday, 9AM to 5PM ETC, at 1-800-323-9519 so we can help you further.
Thank you!
CrockPot Consumer Care
We appreciate you leaving the review. We're committed to turning your experience around into a delightful one. If you require our assistance, please contact us using the Contact Us form on the official website: https://www.crock-pot.com/support/contact-us or talk to our experts Monday through Friday, 9AM to 5PM ETC, at 1-800-323-9519 so we can help you further.
Thank you!
CrockPot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Pot cracked
on April 1, 2025
Posted by: Jjg12
from Compton, ca
Gender:Female
Length of ownership:1 month
Ive had this for 2 years . I don't use it too often but I used it today and came home to serve dinner i found the pot cracked. I was lucky I used a liner because my house probably would've caught on fire.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, April 7, 2025
Hello. Thank you for reaching out to us.
We are very sorry to hear that the pot cracked, that is not the experience we want for you at all. We want to assist you further and kindly ask that you initiate a warranty claim with us here: https://help.crock-pot.com/s/warranty.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
We are very sorry to hear that the pot cracked, that is not the experience we want for you at all. We want to assist you further and kindly ask that you initiate a warranty claim with us here: https://help.crock-pot.com/s/warranty.
If you have any more feedback, please reach out to us via our Contact Us form on our website. We’re available Mon.-Fri. 9am - 5pm Eastern Time.
Thank you!
Crockpot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
2
on October 9, 2025
Posted by: SG1989
from Bloomfield, Iowa
Gender:Female
Length of ownership:1 week
Purchased model CPSCVC70LLEC-DS at Christmas 2024. The ceramic liner broke in half after I had finished cooking chicken and noodles. I did not drop the liner. I cannot find a replacement for this crock pot.
I would recommend this to a friend!
Response from crock-pot.comBy Customer Care, October 10, 2025
Hello!
We’re so sorry to hear about your experience with your Crock-Pot® Programmable 6.0-Quart Cook & Carry® Slow Cooker, Stainless Steel. Since the ceramic liner broke without being dropped, and a replacement part isn’t available, the best next step is to fill out our warranty claim so we can assist you further.
You can start the process here: https://www.crock-pot.com/support/warranty
We’ll be happy to help get this resolved for you.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you, and please stay safe!
Crockpot Consumer Care
We’re so sorry to hear about your experience with your Crock-Pot® Programmable 6.0-Quart Cook & Carry® Slow Cooker, Stainless Steel. Since the ceramic liner broke without being dropped, and a replacement part isn’t available, the best next step is to fill out our warranty claim so we can assist you further.
You can start the process here: https://www.crock-pot.com/support/warranty
We’ll be happy to help get this resolved for you.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you, and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
2
Bad construction.
on October 29, 2025
Posted by: for2nafish
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
The shape closure lid broken the second time I used it. It does cook at a higher temp but the construction is bad. Would not recommend.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, October 30, 2025
Hello,
Thanks for contacting us. We’re very sorry to hear about the trouble you’ve experienced with the Crock-Pot® Programmable 6.0-Quart Cook & Carry® Slow Cooker. The lid is designed to provide a secure seal, and it’s concerning that it broke after just two uses. We recommend reaching out to our customer support team so they can review your situation and provide guidance on next steps. Your feedback is important, and we’ll share your comments with our product team to help improve the design and quality for future customers.
For further inquiries or assistance, please feel free to connect with us internally on Messenger, through our contact form: https://www.crock-pot.com/support/contact-us, give us a call at 1-800-323-9519, or engage with us via LiveChat. Our support team is available Monday through Friday from 9 am to 5 pm Eastern Time.
We're here to help!
—Crock-Pot Consumer Care
Thanks for contacting us. We’re very sorry to hear about the trouble you’ve experienced with the Crock-Pot® Programmable 6.0-Quart Cook & Carry® Slow Cooker. The lid is designed to provide a secure seal, and it’s concerning that it broke after just two uses. We recommend reaching out to our customer support team so they can review your situation and provide guidance on next steps. Your feedback is important, and we’ll share your comments with our product team to help improve the design and quality for future customers.
For further inquiries or assistance, please feel free to connect with us internally on Messenger, through our contact form: https://www.crock-pot.com/support/contact-us, give us a call at 1-800-323-9519, or engage with us via LiveChat. Our support team is available Monday through Friday from 9 am to 5 pm Eastern Time.
We're here to help!
—Crock-Pot Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
2
OK but not he best
on March 10, 2015
Posted by: MSBDRL
Got this as a Christmas gift and its OK, not the best crock pot I have ever had. This unit gets WAY to hot, even on low. I have never ever in my life burnt a meal in a crock pot until using this one. Everything needs to be cooked on low and the suggested cook time decreased. The warm setting actually seems to be higher than the low one. My soup started boiling after being set to warm. The plastic clamps on the lid are very weak. I have used it twice with no issues, but he third time i tried to lock the lid one of the plastic brackets snapped in half...I definitely will not be buying another of this model once this one needs to be replaced (which, at this rate, will prob be very soon).
Cons: cheap plastic parts, gets way to hot
No, I would not recommend this to a friend.
Response from crock-pot.comBy Meghan M., Consumer Care, March 11, 2015
We do want to make you aware that our new units do cook at a higher temperature and recipes may have to be adjusted. To ensure your unit is cooking properly, please call us at (800) 323-9519. We are open Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Nice unit, especially for the price....
on November 16, 2014
Posted by: waynegr69
from N. Ft Myers FL
Gender:Male
Length of ownership:1 week
We just got this new one, as a replacement for one that got damaged in moving. We have used it once. It did a perfect job on cooking a pot roast. It worked as described and was easy to clean up. Easy cleanup is a big part of the 5 stars.
We like the locking handles so the food can be transported in the container, with out too much worry about spills enroute.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
unable to use
on February 21, 2015
Posted by: SMD17
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
[This review was collected as part of a promotion.] We asked for and received this crock-pot for Christmas. The first time we used it, we noticed that when we turned it from high to medium that the contents continued to boil, even after an hour. We thought maybe it was a fluke and tried it again. We turned from high to warm after a couple hours and came back 45 minutes later to find the contents still boiling. We thought it must be a flaw with this one unit, but after coming on to the website, I'm seeing that this must be a manufacture error because many reviews state the same issue. I would not recommend this crock pot. We are unable to return it from where it was purchased (because of the lapsed time from purchase to use and discovering it is bad). We will be throwing this practically new appliance away.
Pros: looks nice
Cons: tempature control, cooks on high tempature regardless of setting
No, I would not recommend this to a friend.
Response from crock-pot.comBy Meghan M., Consumer Care, February 23, 2015
Thank you for taking the time to provide us with your feedback. For further assistance, please contact us at (800) 323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com