Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
160
4 Stars
28
3 Stars
14
2 Stars
28
1 Star
78
39%of customers recommend this product.
(
63 out of
163)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
2
on January 31, 2020
Posted by: DarCK
from Mn
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
i bought this a week ago, and was super excited about the price, My old 1 just died. When i got it home, and took it out of the box, 1 side of the lid is missing tthe latch to hold it on. I use my crockpot for traveling. The bag also has acut in it, that i am pretty sure will continue to rip. Pretty disapointed. Cant seem to buy just the metal latch.
I would recommend this to a friend!
Response from crock-pot.comBy Crock-Pot®, Consumer Care, February 5, 2020
We are extremely sorry to hear about this and even more sorry to disappoint you. This is not the experience that we want you to have with our brand. We would love nothing more than to correct this issue and restore your faith in Crock-Pot®. Please give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and/or email by visiting www.crock-pot.com. Our product specialists will be more than willing to assist you.
Written by a customer while visiting crock-pot.com
Customer Rating
2
Warm Will Boil Your Food!
on September 4, 2020
Posted by: AlfaGirl
from Modesto, CA
Frequency of use:Monthly
Length of ownership:1 week
Warm is hotter than low, Low boils quickly, and High seems to be as expected. I've used this unit about 10 times and it's starting to have an odor like something is overheating. The lid is good for transporting food and the pot itself is nonstick which is good because Warm will burn your food! Definitely looking for something better.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, September 7, 2020
Thank you for taking the time to share your review. We’re sorry to hear about your experience with your Crock-Pot Slow Cooker. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday-Friday, 9am-5pm EST.
Written by a customer while visiting crock-pot.com
Customer Rating
5
3 + months old, so far love it.
on March 25, 2022
Posted by: Tracy Lee
from Akron, Ohio
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
62 year old guy..tired of fast food so bought a..replacement for a 1990's basic off/low/high model that still worked fine...that just looked rough....but served me well for decades.The ''Crock'' did crack years ago ,but never leaked....but felt time to make actual meals again.
This new model.... ,saw reviews both good and bad.
Researched and saw the redesign of how it heats...sightly hotter and more evenly....get it,makes sense, so,
Bought this model , tomorrow...gonna make my 9nth big meal using it...
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This new model.... ,saw reviews both good and bad.
Researched and saw the redesign of how it heats...sightly hotter and more evenly....get it,makes sense, so,
Bought this model , tomorrow...gonna make my 9nth big meal using it...
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Here is my review.
Day 1 Just heated water in it, on both low and high settings.worked fine,no leaks.
By the way the quality of the 1990's 'crock ' seemed fine..but the new 'crock' has a WAY superior glazing!
Day 1 Just heated water in it, on both low and high settings.worked fine,no leaks.
By the way the quality of the 1990's 'crock ' seemed fine..but the new 'crock' has a WAY superior glazing!
Then tested the timer function on every meal...switched to warm every time.
(not sure,but think warm mode shuts off after 4 hours,so won't burn yer house down.)
(not sure,but think warm mode shuts off after 4 hours,so won't burn yer house down.)
I figured out a couple of things about negative reviews I read on other sites, had they did a little research...less complaining about burnt food.
#1
You upgraded locations of heating elements so more even heating through out the "'crock''. KUDOS...that worked.
Temp is slightly higher over all...even in the ''warm'' setting for food safety.
If using WARM SETTING stir this already cooked food from time to time,cause the edges do get hotter.
You upgraded locations of heating elements so more even heating through out the "'crock''. KUDOS...that worked.
Temp is slightly higher over all...even in the ''warm'' setting for food safety.
If using WARM SETTING stir this already cooked food from time to time,cause the edges do get hotter.
#2
Seriously, JMHO
Buy and try slow cooker/ liner bags!
8 meals made so far, 1 time I forgot the liner,and food slightly burned on the edges of the crock .
Clean up afterwards involves remove the bag,rinse crock for 20 seconds with hot water...then wipe with a paper towel. Reynold's wrap liners cost about 1 dollar a bag...totally worth it.
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So far I have made 2 versions of thick pork chops,2 versions of chicken ,one with stuffing,other with rice, a ravioli / lasagna, combo,pork loin sauerkraut,
and a god awful beef stew....total train-wreck ....My fault...bad online recipe...lol
But all the others tasted great.
The new slow cookers are a tad more efficient,so seems hotter,but if keep food level
between 1/2 to3/4 full ,and bare minimum 1 cup of liquid...seems to work fine.
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This new model,so far works GREAT.
Food cooks more evenly, and the timer function works fine so far.
This crock pot. I have already recommended to friends.
Seriously, JMHO
Buy and try slow cooker/ liner bags!
8 meals made so far, 1 time I forgot the liner,and food slightly burned on the edges of the crock .
Clean up afterwards involves remove the bag,rinse crock for 20 seconds with hot water...then wipe with a paper towel. Reynold's wrap liners cost about 1 dollar a bag...totally worth it.
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So far I have made 2 versions of thick pork chops,2 versions of chicken ,one with stuffing,other with rice, a ravioli / lasagna, combo,pork loin sauerkraut,
and a god awful beef stew....total train-wreck ....My fault...bad online recipe...lol
But all the others tasted great.
The new slow cookers are a tad more efficient,so seems hotter,but if keep food level
between 1/2 to3/4 full ,and bare minimum 1 cup of liquid...seems to work fine.
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This new model,so far works GREAT.
Food cooks more evenly, and the timer function works fine so far.
This crock pot. I have already recommended to friends.
{To the CROCKPOT company, If I can make one suggestion.
A paper insert in the box that tells new owners that both the low and high settings hit the same temperature, but at different time intervals to reach it and the reasons why.
I researched this before i bought mine and get how it works...works great,...
A paper insert in the box that tells new owners that both the low and high settings hit the same temperature, but at different time intervals to reach it and the reasons why.
I researched this before i bought mine and get how it works...works great,...
But might cut down on the countless negative reviews seen on many sites where
people think the LOW setting means it tops out at a lower temp then the HIGH setting.
So calling them defective.}
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So far loving this model.Heats the food more evenly than my older model,
The rubber gasket on the lid,made for transporting the meal,seems to reduce evaporation during cooking (no, I never lock the lid down while cooking)...
people think the LOW setting means it tops out at a lower temp then the HIGH setting.
So calling them defective.}
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So far loving this model.Heats the food more evenly than my older model,
The rubber gasket on the lid,made for transporting the meal,seems to reduce evaporation during cooking (no, I never lock the lid down while cooking)...
The ability to to adjust times by 1/2 hour a huge plus.
If the electronics hold up over time ,this will be money well spent.
If the electronics hold up over time ,this will be money well spent.
Just one thing......
Do handle the lid with kid gloves. The glass is WAY THINNER than the older models.
Do handle the lid with kid gloves. The glass is WAY THINNER than the older models.
Like I said only owned this model 3 + months,but so far impressed with upgrade!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Decent Crockpot, but not a fan of the lid
on March 12, 2023
Posted by: Tyler L
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
I got this Crockpot model after the timer display on my ten year old unit went out. It does its job well, but the gripe I have is with the lid.
Water gets under the handle during washing and can't drain out or dry out quickly. My previous Crockpot had slots in the handle that allowed water to drain out and fresh dry air in, but this one does not. I tried removing the screw from the underside of the lid that holds the handle in place, but rather than turn, the metal of the screw began to shave off. I realized that the screw holding the handle in place had been glued into its hole after I finally managed to get the handle off of the lid, but the screw is damaged beyond reuse sadly, so I cannot use the lid at the moment.
I still like the pot and if I find a replacement lid would love to keep using it. However, I hope the next Crockpot I buy (whenever this one gives out) will have a lid handle that allows water to drain out.
No, I would not recommend this to a friend.
Response from crock-pot.comBy consumer service , Crockpot, March 16, 2023
Hi there,
We thank you for leaving a review regarding the lid of your CrockPot SCCPVL610-S-ABR and are deeply sorry to hear about your experience with this product. Kindly reach out to us for assistance via https://www.crock-pot.com/support/contact-us or LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
CrockPot® Consumer Care
We thank you for leaving a review regarding the lid of your CrockPot SCCPVL610-S-ABR and are deeply sorry to hear about your experience with this product. Kindly reach out to us for assistance via https://www.crock-pot.com/support/contact-us or LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
CrockPot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
2
Cooks SO hot
on June 8, 2023
Posted by: Ashley E
from New Hampshire
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
I love crock pots generally. The problem I have with this particular model is how hot it cooks. It gets so hot it warped TWO wood cutting boards, and my food is boiling within the first hour of use. Do yourself a favor and stay FAR away!
Response from crock-pot.comBy CrockPot, Consumer Care, June 13, 2023
Hello!
We are very sorry to hear about the overheating issue with your unit! Please kindly reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We will be more than happy to assist you!
Thank you!
CrockPot® Consumer Care
We are very sorry to hear about the overheating issue with your unit! Please kindly reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We will be more than happy to assist you!
Thank you!
CrockPot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
2
OK but not he best
on March 10, 2015
Posted by: MSBDRL
Got this as a Christmas gift and its OK, not the best crock pot I have ever had. This unit gets WAY to hot, even on low. I have never ever in my life burnt a meal in a crock pot until using this one. Everything needs to be cooked on low and the suggested cook time decreased. The warm setting actually seems to be higher than the low one. My soup started boiling after being set to warm. The plastic clamps on the lid are very weak. I have used it twice with no issues, but he third time i tried to lock the lid one of the plastic brackets snapped in half...I definitely will not be buying another of this model once this one needs to be replaced (which, at this rate, will prob be very soon).
Cons: cheap plastic parts, gets way to hot
No, I would not recommend this to a friend.
Response from crock-pot.comBy Meghan M., Consumer Care, March 11, 2015
We do want to make you aware that our new units do cook at a higher temperature and recipes may have to be adjusted. To ensure your unit is cooking properly, please call us at (800) 323-9519. We are open Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com
Customer Rating
5
Nice unit, especially for the price....
on November 16, 2014
Posted by: waynegr69
from N. Ft Myers FL
Gender:Male
Length of ownership:1 week
We just got this new one, as a replacement for one that got damaged in moving. We have used it once. It did a perfect job on cooking a pot roast. It worked as described and was easy to clean up. Easy cleanup is a big part of the 5 stars.
We like the locking handles so the food can be transported in the container, with out too much worry about spills enroute.
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
1
unable to use
on February 21, 2015
Posted by: SMD17
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
[This review was collected as part of a promotion.] We asked for and received this crock-pot for Christmas. The first time we used it, we noticed that when we turned it from high to medium that the contents continued to boil, even after an hour. We thought maybe it was a fluke and tried it again. We turned from high to warm after a couple hours and came back 45 minutes later to find the contents still boiling. We thought it must be a flaw with this one unit, but after coming on to the website, I'm seeing that this must be a manufacture error because many reviews state the same issue. I would not recommend this crock pot. We are unable to return it from where it was purchased (because of the lapsed time from purchase to use and discovering it is bad). We will be throwing this practically new appliance away.
Pros: looks nice
Cons: tempature control, cooks on high tempature regardless of setting
No, I would not recommend this to a friend.
Response from crock-pot.comBy Meghan M., Consumer Care, February 23, 2015
Thank you for taking the time to provide us with your feedback. For further assistance, please contact us at (800) 323-9519; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting crock-pot.com