Customer reviews from crock-pot.com
Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Average customer rating
3.5
(311 Reviews)
Rating breakdown 311 reviews
5 Stars
161
4 Stars
29
3 Stars
14
2 Stars
29
1 Star
78
38%of customers recommend this product.
(
63 out of
164)
Customer Reviews for Crock-Pot - Cook & Carry 6-Quart Slow Cooker - Silver
Customer Rating
4
on June 13, 2019
Posted by: SmokyJo
from Palm Coast, Florida
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
This customer did not provide a text review.
Written by a customer while visiting crock-pot.com
Customer Rating
1
Cook Temps Way Off
on December 4, 2019
Posted by: Referencegirl
from St. Louis
Gender:Female
Frequency of use:Weekly
Length of ownership:1 week
Temps are way off. Cannot cook potatoes or rice. Tried making soup recipes - one with potatoes and one with with rice - that I have made many times before in my old cooker - after 9/8 hours potatoes and brown rice were almost raw while meat was overcooked and thus dry. Tried using it last night just to make mulled wine. After 1 hour on high the top of the crock was hot but the bottom was stone cold. Had to transfer everything to a stock pot and cook on stove to save the party. So disappointed.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot®, Consumer Care, December 12, 2019
Thank you for taking the time to submit a review. We are truly sorry that the slow cooker that you received did not function as promised. We will make sure that our design and production team are made aware of your feedback. We would love nothing more than to correct this issue. Please give us a call at 1-800-323-9519 to speak with one of our Consumer Care Specialists. We're here for you Monday through Friday, from 9AM - 6PM, EST. Our product specialists will be more than happy to help you.
Written by a customer while visiting crock-pot.com
Customer Rating
2
on January 31, 2020
Posted by: DarCK
from Mn
Gender:Female
Frequency of use:Daily
Length of ownership:1 month
i bought this a week ago, and was super excited about the price, My old 1 just died. When i got it home, and took it out of the box, 1 side of the lid is missing tthe latch to hold it on. I use my crockpot for traveling. The bag also has acut in it, that i am pretty sure will continue to rip. Pretty disapointed. Cant seem to buy just the metal latch.
I would recommend this to a friend!
Response from crock-pot.comBy Crock-Pot®, Consumer Care, February 5, 2020
We are extremely sorry to hear about this and even more sorry to disappoint you. This is not the experience that we want you to have with our brand. We would love nothing more than to correct this issue and restore your faith in Crock-Pot®. Please give us a call at 1-800-323-9519. We're here for you Monday to Friday from 9:00 am till 6:00 pm EST. You can also contact us through chat and/or email by visiting www.crock-pot.com. Our product specialists will be more than willing to assist you.
Written by a customer while visiting crock-pot.com
Customer Rating
2
Warm Will Boil Your Food!
on September 4, 2020
Posted by: AlfaGirl
from Modesto, CA
Frequency of use:Monthly
Length of ownership:1 week
Warm is hotter than low, Low boils quickly, and High seems to be as expected. I've used this unit about 10 times and it's starting to have an odor like something is overheating. The lid is good for transporting food and the pot itself is nonstick which is good because Warm will burn your food! Definitely looking for something better.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Crock-Pot, Consumer Care Team, September 7, 2020
Thank you for taking the time to share your review. We’re sorry to hear about your experience with your Crock-Pot Slow Cooker. Your feedback is important to us, and it helps us to continuously improve our products and services. If there's anything we can do to assist you, please don't hesitate to contact us at 1-800-323-9519. We're here for you Monday-Friday, 9am-5pm EST.
Written by a customer while visiting crock-pot.com
Customer Rating
5
3 + months old, so far love it.
on March 25, 2022
Posted by: Tracy Lee
from Akron, Ohio
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
62 year old guy..tired of fast food so bought a..replacement for a 1990's basic off/low/high model that still worked fine...that just looked rough....but served me well for decades.The ''Crock'' did crack years ago ,but never leaked....but felt time to make actual meals again.
This new model.... ,saw reviews both good and bad.
Researched and saw the redesign of how it heats...sightly hotter and more evenly....get it,makes sense, so,
Bought this model , tomorrow...gonna make my 9nth big meal using it...
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This new model.... ,saw reviews both good and bad.
Researched and saw the redesign of how it heats...sightly hotter and more evenly....get it,makes sense, so,
Bought this model , tomorrow...gonna make my 9nth big meal using it...
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Here is my review.
Day 1 Just heated water in it, on both low and high settings.worked fine,no leaks.
By the way the quality of the 1990's 'crock ' seemed fine..but the new 'crock' has a WAY superior glazing!
Day 1 Just heated water in it, on both low and high settings.worked fine,no leaks.
By the way the quality of the 1990's 'crock ' seemed fine..but the new 'crock' has a WAY superior glazing!
Then tested the timer function on every meal...switched to warm every time.
(not sure,but think warm mode shuts off after 4 hours,so won't burn yer house down.)
(not sure,but think warm mode shuts off after 4 hours,so won't burn yer house down.)
I figured out a couple of things about negative reviews I read on other sites, had they did a little research...less complaining about burnt food.
#1
You upgraded locations of heating elements so more even heating through out the "'crock''. KUDOS...that worked.
Temp is slightly higher over all...even in the ''warm'' setting for food safety.
If using WARM SETTING stir this already cooked food from time to time,cause the edges do get hotter.
You upgraded locations of heating elements so more even heating through out the "'crock''. KUDOS...that worked.
Temp is slightly higher over all...even in the ''warm'' setting for food safety.
If using WARM SETTING stir this already cooked food from time to time,cause the edges do get hotter.
#2
Seriously, JMHO
Buy and try slow cooker/ liner bags!
8 meals made so far, 1 time I forgot the liner,and food slightly burned on the edges of the crock .
Clean up afterwards involves remove the bag,rinse crock for 20 seconds with hot water...then wipe with a paper towel. Reynold's wrap liners cost about 1 dollar a bag...totally worth it.
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So far I have made 2 versions of thick pork chops,2 versions of chicken ,one with stuffing,other with rice, a ravioli / lasagna, combo,pork loin sauerkraut,
and a god awful beef stew....total train-wreck ....My fault...bad online recipe...lol
But all the others tasted great.
The new slow cookers are a tad more efficient,so seems hotter,but if keep food level
between 1/2 to3/4 full ,and bare minimum 1 cup of liquid...seems to work fine.
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This new model,so far works GREAT.
Food cooks more evenly, and the timer function works fine so far.
This crock pot. I have already recommended to friends.
Seriously, JMHO
Buy and try slow cooker/ liner bags!
8 meals made so far, 1 time I forgot the liner,and food slightly burned on the edges of the crock .
Clean up afterwards involves remove the bag,rinse crock for 20 seconds with hot water...then wipe with a paper towel. Reynold's wrap liners cost about 1 dollar a bag...totally worth it.
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So far I have made 2 versions of thick pork chops,2 versions of chicken ,one with stuffing,other with rice, a ravioli / lasagna, combo,pork loin sauerkraut,
and a god awful beef stew....total train-wreck ....My fault...bad online recipe...lol
But all the others tasted great.
The new slow cookers are a tad more efficient,so seems hotter,but if keep food level
between 1/2 to3/4 full ,and bare minimum 1 cup of liquid...seems to work fine.
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This new model,so far works GREAT.
Food cooks more evenly, and the timer function works fine so far.
This crock pot. I have already recommended to friends.
{To the CROCKPOT company, If I can make one suggestion.
A paper insert in the box that tells new owners that both the low and high settings hit the same temperature, but at different time intervals to reach it and the reasons why.
I researched this before i bought mine and get how it works...works great,...
A paper insert in the box that tells new owners that both the low and high settings hit the same temperature, but at different time intervals to reach it and the reasons why.
I researched this before i bought mine and get how it works...works great,...
But might cut down on the countless negative reviews seen on many sites where
people think the LOW setting means it tops out at a lower temp then the HIGH setting.
So calling them defective.}
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So far loving this model.Heats the food more evenly than my older model,
The rubber gasket on the lid,made for transporting the meal,seems to reduce evaporation during cooking (no, I never lock the lid down while cooking)...
people think the LOW setting means it tops out at a lower temp then the HIGH setting.
So calling them defective.}
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So far loving this model.Heats the food more evenly than my older model,
The rubber gasket on the lid,made for transporting the meal,seems to reduce evaporation during cooking (no, I never lock the lid down while cooking)...
The ability to to adjust times by 1/2 hour a huge plus.
If the electronics hold up over time ,this will be money well spent.
If the electronics hold up over time ,this will be money well spent.
Just one thing......
Do handle the lid with kid gloves. The glass is WAY THINNER than the older models.
Do handle the lid with kid gloves. The glass is WAY THINNER than the older models.
Like I said only owned this model 3 + months,but so far impressed with upgrade!
I would recommend this to a friend!
Written by a customer while visiting crock-pot.com
Customer Rating
3
Decent Crockpot, but not a fan of the lid
on March 12, 2023
Posted by: Tyler L
Gender:Male
Frequency of use:Monthly
Length of ownership:1 week
I got this Crockpot model after the timer display on my ten year old unit went out. It does its job well, but the gripe I have is with the lid.
Water gets under the handle during washing and can't drain out or dry out quickly. My previous Crockpot had slots in the handle that allowed water to drain out and fresh dry air in, but this one does not. I tried removing the screw from the underside of the lid that holds the handle in place, but rather than turn, the metal of the screw began to shave off. I realized that the screw holding the handle in place had been glued into its hole after I finally managed to get the handle off of the lid, but the screw is damaged beyond reuse sadly, so I cannot use the lid at the moment.
I still like the pot and if I find a replacement lid would love to keep using it. However, I hope the next Crockpot I buy (whenever this one gives out) will have a lid handle that allows water to drain out.
No, I would not recommend this to a friend.
Response from crock-pot.comBy consumer service , Crockpot, March 16, 2023
Hi there,
We thank you for leaving a review regarding the lid of your CrockPot SCCPVL610-S-ABR and are deeply sorry to hear about your experience with this product. Kindly reach out to us for assistance via https://www.crock-pot.com/support/contact-us or LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
CrockPot® Consumer Care
We thank you for leaving a review regarding the lid of your CrockPot SCCPVL610-S-ABR and are deeply sorry to hear about your experience with this product. Kindly reach out to us for assistance via https://www.crock-pot.com/support/contact-us or LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you!
CrockPot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
2
Cooks SO hot
on June 8, 2023
Posted by: Ashley E
from New Hampshire
Gender:Female
Frequency of use:Monthly
Length of ownership:1 month
I love crock pots generally. The problem I have with this particular model is how hot it cooks. It gets so hot it warped TWO wood cutting boards, and my food is boiling within the first hour of use. Do yourself a favor and stay FAR away!
Response from crock-pot.comBy CrockPot, Consumer Care, June 13, 2023
Hello!
We are very sorry to hear about the overheating issue with your unit! Please kindly reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We will be more than happy to assist you!
Thank you!
CrockPot® Consumer Care
We are very sorry to hear about the overheating issue with your unit! Please kindly reach out to us directly via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9am -5pm Eastern Time.
We will be more than happy to assist you!
Thank you!
CrockPot® Consumer Care
Written by a customer while visiting crock-pot.com
Customer Rating
1
Do not waste your money
on February 15, 2024
Posted by: Vanessam22
from Danville, IN
Gender:Female
Frequency of use:Daily
Length of ownership:1 week
[This review was collected as part of a promotion.] I wish I could give this zero stars. I received this as a replacement for the Safe crock pot that burnt everything no matter what setting you use. I have attempted to use this crock pot twice and am experiencing the same issues. No matter what setting I use, burnt to a crisp is how my food comes out. I cannot afford to continue to trust this brand. I attempted to upload a video but the option would not work using my phone. The video showed that the cooker was on low and the gravy was literally boiling. Even on high, it shouldn't boil.
No, I would not recommend this to a friend.
Response from crock-pot.comBy Customer Care, February 26, 2024
Hello!
On your slow cooker, both High and Low stabilize at the same temperature 209°F; it is just a matter of how long it takes to reach the simmer point.
The unit can also boil on High and Low. We do recommend that you always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older slow cooker recipes, or adapting regular recipes for slow cooker use. This will prevent the food from drying out and burning.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
On your slow cooker, both High and Low stabilize at the same temperature 209°F; it is just a matter of how long it takes to reach the simmer point.
The unit can also boil on High and Low. We do recommend that you always fill your slow cooker 1/2 - 3/4 of the way full, including at least one cup of liquid or sauce. You may have to adjust your cook times accordingly, especially if you are using older slow cooker recipes, or adapting regular recipes for slow cooker use. This will prevent the food from drying out and burning.
If you have any more questions or concerns, please reach out to us via https://www.crock-pot.com/support/contact-us or through LiveChat. We’re available Mon.-Fri. 9 am -5 pm Eastern Time.
Thank you and please stay safe!
Crockpot Consumer Care
Written by a customer while visiting crock-pot.com